Hotels near Werribee River Streamside Reserve

"The customer service was excellent and I appreciate their commitment to customer comfort. The room was clean, comfortable, and well decorated. It was nice and quiet. Just what I needed. The only minor improvement I’d suggest is to have one lamp in the seating area by the tv. I loathe overhead lighting, as do many people. Don’t make me use it! I highly recommend staying here. Great value for the money. Thank you. "

"Room was terrible, shower was broken staff seemed to not care when told, nothing better than paying for accommodation and not even being able to shower. Won’t be back after using this hotel for many years "

"This was our least expensive stay but felt the staff was the friendliest and the amenities were the nicest."

"The Atlantis is so conveniently located. Easy walking distance to SkyBus/ Southern Cross Station, Spencer Street Outlet shopping centre (including a chemist) and there’s a tram stop in front of the Atlantis. The staff are friendly and helpful. There are lifts to your room. There’s a proper cupboard with hangers for your clothing, side tables, power points. The Atlantis is our “go to” accommodation when visiting Melbourne. The only area we found a bit ordinary was the breakfast room. However, this Hotel offers such great value for money, it’s become our home away from home, we’ll be back!"

"This property is a disgrace for Australian tourism. International visitors having to overnight at the airport will get such a wrong impression. The hotel changed name and is falsely advertising itself as luxury. The management could care less about hospitality. They just care about squeezing every $ out of customers. Lots of management staff walking around in elegant suits yet the facility is mismanaged. They don't even answer the phone. The mattresses and bed frames are old. I stayed for 2 nights and couldn't sleep at all in the soft indent mattress. Woke up in a middle of the night needing water and there were no 6$ 300ml water bottles. (the cleaner forgot to replenish: the water, hair conditioner and the bar soap dish. I changed the rooms the next day for a better mattress, yet no one apologized. They didn't even provide complimentary water or anything as a gesture of sympathy for a sleepless night. The windows are single glazed, airplanes taking off and landing very loud. You can even smell the jet fuel fumes... The room service quality is appalling. the chicken dish is literally a boiled chicken breast dry as a bone. The room service breakfast bacon and eggs took 50 minutes to deliver then it arrived completely cold yet on a hot plate. Obviously someone forgot to bring the order on time. Upon my complaint they delivered the fresh batch in 10 min yet still no apology. The check in lines were very long and slow. Sauna was out of order yet no sign. Wasted 15min trying."

"I have a card key do u want me to post it back or bring it back next time. I wasn’t clear enough to get t v to work properly "

"Very friendly staff"

"Great hotel Have left a review before 5 stars"

"Kitchen facilities but nothing to cook with, staff are lovely and in a great location "