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Quest Caroline Springs
4.5 star property

Luxury aparthotel with conference center connected to a shopping center in Melbourne

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Quest Caroline Springs

Photo gallery for Quest Caroline Springs

Jetted bathtub
Front of property
Minibar, in-room safe, desk, iron/ironing board
Fridge, microwave, coffee/tea maker
In-room dining

Overview of Quest Caroline Springs

VIP Access
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Check out the area

Map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
  • Popular LocationWatergardens Town Centre8 min drive
  • Popular LocationSunshine Hospital11 min drive
  • Popular LocationHighpoint Shopping Centre17 min drive
  • AirportMelbourne, VIC (MEB-Essendon)23 min drive

Room options

View all photos for Two Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Two Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 85 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Accessible One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
LCD TV
Separate bedroom
Hairdryer
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Accessible Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
LCD TV
2 bedrooms
2 bathrooms
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive One Bedroom Spa Apartment

Jetted bathtub

Executive One Bedroom Spa Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
Kitchen
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment

Minibar, in-room safe, desk, iron/ironing board

Studio Apartment

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Fridge
LCD TV
Blackout curtains
  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Apartment

LCD TV, Netflix, DVD player, streaming services

One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive One Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Executive One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
Kitchen
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Melbourne

Located in Caroline Springs neighborhood, Quest Caroline Springs is connected to a shopping center. Overnewton Castle is a notable landmark, and travelers looking to shop may want to visit Watergardens Town Centre and Highpoint Shopping Centre. Looking to enjoy an event or a game while in town? See what's going on at Tabcorp Park.
Visit our Melbourne travel guideOpens in a new window
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Watergardens Town Centre - 8 min drive
  • Cairnlea Lakes - 8 min drive
  • Sunshine Hospital - 11 min drive
  • Overnewton Castle - 12 min drive
  • Highpoint Shopping Centre - 17 min drive

Getting around

  • Caroline Springs Station - 5 min drive
  • Keilor Plains Station - 7 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • Enelssie Cafe and Grill - 3 min drive
  • McDonald's - 2 min walk
  • KFC - 7 min walk
  • Gloria Jean’s - 4 min walk
  • Galata Kebab and Grill - 6 min walk

About this property

Entire place

Quest Caroline Springs

Luxury aparthotel with conference center connected to a shopping center in Melbourne
This smoke-free aparthotel features a conference centre, a business centre and conference space. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Each apartment features a kitchen with a fridge and a microwave, plus a sitting area and an LCD TV with satellite channels. Netflix and a DVD player provide a bit of entertainment. Also available are WiFi and a minibar.
Quest Caroline Springs offers 80 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium satellite channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Housekeeping is provided daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in the apartment: WiFi (AUD 20 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge
  • Microwave
  • Coffee/tea maker

Dining

  • Daily continental breakfast available 7 AM to 10 AM for a fee: AUD 13.20 per person
  • Minibar
  • Room service

Bedrooms

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • Netflix
  • Streaming services
  • DVD player

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Computer station
  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers
  • Front desk (limited hours)
  • Vending machine

Location highlights

  • Connected to a shopping centre
  • In the business district
  • In the shopping district
  • In the suburbs

Things to do

  • Fitness facilities nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 80 rooms
  • 1 building
  • Built in 2009
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Early check-in subject to availability

Check-out

Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 13.20 per person
  • Fee for in-room wireless internet: AUD 20.00 per night (rates may vary)
  • Airport shuttle fee: AUD 100 per person (one-way)
  • Airport shuttle fee per child: AUD 100 (one-way)
  • Covered self parking fee: AUD 9 per day
  • Early check-in fee: AUD 35 (subject to availability)
  • Late check-out fee: AUD 35 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caroline Springs Quest
Quest Apartment Caroline Springs
Quest Caroline Springs
Quest Caroline Springs Aparthotel
Quest Caroline Springs Aparthotel
Quest Caroline Springs Caroline Springs
Quest Caroline Springs Aparthotel Caroline Springs

Frequently asked questions

Is Quest Caroline Springs pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Quest Caroline Springs?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Quest Caroline Springs on 2 Jun 2024 start from RM 459.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quest Caroline Springs provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Quest Caroline Springs Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 211 out of 502 reviews" "
Rating 8 - Good. 174 out of 502 reviews" "
Rating 6 - Okay. 72 out of 502 reviews" "
Rating 4 - Poor. 24 out of 502 reviews" "
Rating 2 - Terrible. 21 out of 502 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Rachelle

Travelled with partner
Rooms advertised to have block out blinds, they don’t. Like comes through 24/7 with their internal lights in the hallways and common areas. We requested to move rooms because the constant light shining throughout the night was unbearable, moved to a room with the exact same issues. We asked for the option of the room upgrade with the status we had available and the question was bypassed with you can get a drink on arrival. Shower leaked throughout the bathroom. We ended up checking out early.
Stayed 12 nights in Apr 2024

4/10 Poor

Fiona, Twickenham

Disliked: Cleanliness, amenities, property conditions & facilities
The service was very nice but the hotel is in poor condition and my room had an odour of cigarette smoke that permeated all of my clothing. It was very disappointing because I was not planning to have to wash all of my clothes while travelling due to the smell of smoke. Also, there was mould in the shower stall.
Stayed 1 night in Apr 2024

10/10 Excellent

Wai Pong

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Tagrid

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Great location as we were attending a wedding. Rooms were a bit run down and tired. Great parking. Close to shopping and eateries which is fantastic
Stayed 3 nights in Feb 2024

6/10 Okay

Michael

Stayed 2 nights in Feb 2024

4/10 Poor

Theresa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived on a Friday, nothing was said about there will be no housekeeping on the weekends. There were crickets, butterfly in the room, we had to kill. Went downstairs to tell the front lobby staff. That’s when we found out no housekeeping on the weekends, I was hoping they have some kind of courtesy to send someone to clean it up, or at least give us a spray maybe, so there won’t be any further bugs/insects. I was not feeling well, after a very long 15.5 hrs flight, 1st in this Continent, so it was very uncomfortable inconvenient and frustrating.
Stayed 2 nights in Feb 2024

4/10 Poor

DENISE

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very unhappy with my stay! Couch was dirty needs a steam clean. Bathroom has mould and also privacy stickers on bathroom window was peeled off so while having a shower everyone can see!!!!
Stayed 4 nights in Jan 2024

8/10 Good

CONNIE

Travelled with family
Liked: Cleanliness, room comfort
Family Visit to Melton
Very welcoming by Quest reception staff, excellent location near restaurants, locked underground parking. The room was spotlessly clean but the bench in bedroom was looking tired, very scratched with wear and tear and could do with some maintenance. Fresh milk was NOT available on request for tea & coffee only long life.
Stayed 2 nights in Jan 2024

6/10 Okay

TERRY

Travelled with partner
Located on a busy road and junction. Seems to be an area where people have the loudest cars in Victoria ! Though Smoking is supposed to be not permitted, the room & balcony had a number of used cigarette ends and someone drifted from the adjacent room whilst sat in the balcony. However the young lady Receptionist at check-in could not have been more friendly and helpful, with a very warm welcome.
Stayed 1 night in Jan 2024

4/10 Poor

Corey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was little to no hot water so was unable to use the spa bath which we paid extra specifically for.
Stayed 1 night in Dec 2023