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Sunstar Hotel Lenzerheide

4.0 star property
Mountain ski retreat with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Sunstar Hotel Lenzerheide

Indoor pool, pool loungers
Living area
Reception
Exterior
2 restaurants, breakfast, lunch, dinner served; Regional cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Parking available
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Classic Double Room

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room

Living area

Premium Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Single Room

Living area

Premium Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 19 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Superior Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
Voa Sporz 8, Vaz-Obervaz, GR, 7078

What's nearby

  • Arosa Lenzerheide Ski Resort - 1 min walk - 0.0 km
  • Heidsee Lake - 8 min walk - 0.7 km
  • Fadail Ski Lift - 12 min walk - 1.1 km
  • Lenzerheide/Lai LHB Gondola Station - 17 min walk - 1.5 km
  • Rothorn 1 Sektion Ski Lift - 17 min walk - 1.5 km

Getting around

  • Tiefencastel Station - 18 min drive

Restaurants

  • ‪Kiosk Canols - ‬3 min drive
  • ‪Grotto-Pizzeria Da Elio - ‬1 min walk
  • ‪Café Aurora - ‬2 min walk
  • ‪Heid-Stübli - ‬4 min walk
  • ‪Crest'ota - ‬11 min walk

About this property

Sunstar Hotel Lenzerheide

Upscale hotel in the mountains
You can look forward to a free breakfast buffet, a terrace and shopping on-site at Sunstar Hotel Lenzerheide. With amenities such as a free ski shuttle and ski storage, this hotel is a great place to hit the slopes. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Regional cuisine. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with sunloungers
  • Free train station pick-up, bike hire and self-parking (surcharge)
  • An electric car charging station, coffee/tea in reception and a lift
  • Bike tour information, tour/ticket information and multilingual staff
  • Guest reviews give good marks for the overall condition
Room features
All 93 rooms feature comforts, such as pillow menus and separate sitting areas, in addition to thoughtful touches, such as free stocked minibars and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English, French, German, Italian, Portuguese

Similar properties

Front of property

Hotel Lenzerhorn – Alpine Stay, Spa & Savour

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
9.4 out of 10, Exceptional, 191 reviews
The price is RM998
RM1,084 total
includes taxes & fees
23 Jul - 24 Jul
Hotel Lenzerhorn – Alpine Stay, Spa & Savour

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:00 AM to 8:00 PM
  • Train station shuttle on request
  • Free ski shuttle
  • Covered parking on site (CHF 15 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Chaemi Bar
  • Stoiva
  • Stübli

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1970
  • Designated smoking areas
  • Electric bike charging
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 75.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Sunstar Alpine Hotel Lenzerheide
Sunstar Alpine Hotel Lenzerheide Vaz-Obervaz
Sunstar Alpine Lenzerheide
Sunstar Alpine Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide Vaz-Obervaz
Sunstar Lenzerheide
Sunstar Lenzerhei VazObervaz
Sunstar Lenzerheide
Sunstar Hotel Lenzerheide Hotel
Sunstar Hotel Lenzerheide Vaz-Obervaz
Sunstar Hotel Lenzerheide Hotel Vaz-Obervaz

Frequently asked questions

Does Sunstar Hotel Lenzerheide have a pool?

Yes, this property has an indoor pool.

Is Sunstar Hotel Lenzerheide pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Sunstar Hotel Lenzerheide?

Self-parking is available for CHF 15 per night.

What time is check-in at Sunstar Hotel Lenzerheide?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Sunstar Hotel Lenzerheide?

Checkout is at 11 AM.

Where is Sunstar Hotel Lenzerheide located?

Located near the slopes, this Vaz-Obervaz hotel is situated in the mountains and within a 10-minute walk of Arosa Lenzerheide Ski Resort, Ski Lift Dieschen and Tgantieni Ski Lift. Fadail Ski Lift and Heidsee Lake are also within 15 minutes.

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Sunstar Hotel Lenzerheide Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 124 reviews
Rating 8 - Good. 59 out of 124 reviews
Rating 6 - Okay. 13 out of 124 reviews
Rating 4 - Poor. 2 out of 124 reviews
Rating 2 - Terrible. 1 out of 124 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sunstar hotel

Another great stay at Sunstar hotel, Lenzerheide. Great service from check in staff. Very clean & comfortable hotel with easy access to restaurants, buses & Lenzerheide town a short walk away.
Stayed 7 nights in Feb 2025

8/10 Good

Neiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andreas

Stayed 3 nights in Mar 2025

10/10 Excellent

Maja

Stayed 1 night in Feb 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Minas-Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine wahre Freude dort zu gastieren!

Für mich eine der besten Adressen in Lai, wo Preis/Leistung stimmt. Sehr komfortable, renovierte, angenehm grosse, gut ausgerüstete Zimmer, sehr komfortabler Ski/Bike-Raum, schöne Piscina, noch freundlicheres Personal als vor 2 Jahren, gute, bodenständige Küche, grosse Menuauswahl für eine Halbpension, Parking, Shuttle Service zum Bahnhof, zentral, und, und, und. Was will man mehr?
Stayed 6 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Susanne

Stayed 5 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

G Poeppel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Wochenende auf der Lenzerheide

Reto und sein Team machen einen sehr guten Job, besonders sind der Wellness Bereich und das Restaurants. Ich habe lange nicht mehr so lecker gegessen.
Stayed 1 night in Nov 2024

10/10 Excellent

Anders

Stayed 1 night in Aug 2024

8/10 Good

Ursula

Stayed 2 nights in Jun 2024

6/10 Okay

Adele

Liked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Roger

Ich finde es nicht OK, wenn das Duschmittel komplett leer ist.
Stayed 1 night in Feb 2024

10/10 Excellent

Olivier

Stayed 1 night in Jan 2024

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, even offered to keep the kitchen open for our late arrival.
Stayed 1 night in Sep 2023

10/10 Excellent

Maja

Stayed 2 nights in Mar 2023

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christian at the front desk delivered superb service. Other front staff also helpful. Location for getting to slopes is great. Also very convenient for walking to the main street of Lenzerheide. Room was nice size for European hotel, bathroom modern and spacious. Breakfast room/dining room good ambiance. Would certainly stay there again.
Stayed 3 nights in Mar 2022

4/10 Poor

oliver

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Gutes Essen , Guter Spa -Bereich, Kleine Zimmer Unglaublich unfreundliche Rezeption !
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Eine glückliche Wahl

1 schlecht - 6 Spitze: 5 Sehr gut gelegen, im Zentrum des Dorfes, an der Langlaufskipiste, 10m von gratis Ski Bus, 100m vom Eisfeld. 5 Sehr schönes, komfortables, Zimmer & Bad. 5 Grosser Balkon, gute Aussicht. 6 Der Minibar mit den gratis alkoholfreien Getränken war ein + + + 4 WLAN am Mobile problemlos, auf dem Compi sollte es manuell eingestellt werden – kein Mensch wusste Bescheid, wie es geht 4 Sauberkeit der Zimmer: tägliches Putzen im Eiltempo. 6 Das Frühstück war mehr als reichlich, die Garage ein weiterer Plus. 6 Das Team war sehr höflich, immer hilfsbereit, immer mit einem Lächeln am Gesicht 3 Das Bad roch übel, der Gestank kam vom Ablauf der Dusche. Andro, der Hauswart-Portier-Fahrer-und 1000-Sascha, der Urgestein des Hotels, meinte, es stamme vom 5. Stock – wir waren im 4. Gut zu wissen, aber es half nicht wirklich. 3 Das Essen war unterdurchschnittlich. Nichts mehr. Die servierten Teigwaren waren aufgewärmt. Traurig für ein Hotel, das für sich 4 * beansprucht. 4 Es herrscht Mangel an Angestellten: Sie suchen Personal für fast alle Positionen, von Manager bis Wäscheabteilung. 5 Das Preis/Leistungsverhältnis war unschlagbar – wir buchten unser Zimmer im Sept 2021. Für diese Preise würden wir gerne wieder kommen.
Stayed 6 nights in Feb 2022

8/10 Good

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022