Hotel Mesra Haiwan Kesayangan di Vacallo

" I am writing to express my strong dissatisfaction with my recent stay at Conca Bella Boutique Hotel. Upon check in, we were not initially given the upgraded room we expected in addition to the VIP perks for food. On the second day, staff informed us there had been a misunderstanding and moved us to a different room, which they described as an upgrade. However, this new room turned out to be significantly worse. The room was extremely hot due to direct sun exposure throughout the day. We turned...

"The room is very small, and the walls were dirty. I was placed in a room for a person with disabilities, even though I am not disabled, and I was not informed about this in advance. The room didn’t have a toilet seat, and the shower was неудобный, which was very surprising to me. When I went to the reception to ask what the problem was and why there was no toilet seat, I was told that it was a room for disabled guests as all other rooms are not available. I was quite surprised that I had been...

"An absolutely amazing stay! This place has one of the most breathtaking views of Lake Lugano—truly unforgettable. The staff are incredibly personable, warm, and friendly, and they go out of their way to make you feel welcome from the moment you arrive. The service was exceptional, and the atmosphere was peaceful and relaxing. If you’re looking for stunning scenery and genuine hospitality, this is the perfect place to stay!"

"Struttura nuova e pulita, personale gentile e disponibile. Consiglio assolutamente la struttura."

"Staff was extremely helpful especially with an early morning checkout. TV did not work the whole time, and room was bland but we booked for view and location, not luxuriousness of room. Small bathroom, but functional. Great drinks and nice breakfast. Breakfast was good and plentiful and was $15/person. Overall great stay and very convenient location beside ferry station. "

"Hotel was super convenient to and from the airport with their shuttle. You have to reserve a seat on the shuttle, so we let them know what time we were landing. Room was comfortable and had everything we needed. We had dinner and breakfast in the restaurant which was nice."

"clean room, helpful staff, good price to stay close to airport"