Hotel Dekat University of Law - Chester

"Excellent friendly welcome. Room was clean. Had a meal at the new Indian Restaurant on the premises which I would definitely recommend."

"Highly recommended, clean, beautifully furnished, delicious breakfast, friendly and helpful staff"

"The property was fairly new and well maintained. Close to most dining options and in a very walkable neighborhood."

"The staff where very friendly and welcoming. Hotel was clean, and comfortable, bar lovely and rooms had everything you need. Was close to town and lively walk by the canal."

"Room was small with no airflow BUT what made our stay was the exceptional staff in the pub. They were so very caring, friendly and addressed my daughter’s multiple allergies with ease. It was very rare experience that way. Would visit again"

"We Usually stay in hotels, but decided to stay in a guest house this time. Got to say we were really impressed with Chester house. It was very clean and tidy, the bed was very comfortable, the staff were friendly and helpful, (in both here and their sister property, Chester court hotel, next door), and the included breakfasts were excellent. In addition, it was great to have ample free parking on site The location is also very convenient for Chester city centre and also to nearby Hoole village,...

"Room not clean, dirty bed sheets and bathroom. We actually didn’t stay the night in the end as it was that bad."

"Excellent hotel, right in the centre of Chester. Lovely spacious room. Would stay here again."

"Room was nice enough but not practical ..... lighting was poor, there were no bedside cabinets, there was no dressing table, there was one easy chair and one stool (it was a double room so why not two chairs) bath/shower not guest friendly, the bath plug/drain did not drain properly which resulted in my having to stand in very hot scalding water for my shower and getting bright red feet as a result, there was no toilet brush either which is a basic hygiene matter. Bar etc was comfortable enough...

"The staff were friendly but very green, during an evening meal and breakfast we had to ask several times for things like water, coffee and toast and some of these things didn't arrive at all. They are pleasant but need more training on staying on top of orders and clearing the tables. Breakfast is strange with you being charged £17 to have access to the continental and light breakfast menu, and then you having to pay an extra £5 for more premium items like a full English. Why not just say it...

"Cash less hotel, in my view this should be mentioned when booking, I had a problem with my card so took cash which was worthless. Been to this hotel a couple of times now. On our previous visit we had lunch and a few beers in the hotel bar before we headed to a concert. This time we were informed the hotel no longer accepts the currency of our country so we dined and spend our money elsewhere. Spent nothing at all in the hotel and don't think we will return again."

"Very friendly staff and very helpful. The rooms were lovely and clean, well-maintained and plenty of tea/coffee in the rooms! The food in the bar/restaurant was very good with plenty of choice. Breakfast was fine - could have done with more choice of pastries, vut the bacon roll was delicious!!"

"Upon checking in I checked that it was a twin room or the beds could be split as requested. The request had not been received but the staff were accommodating and changed our room for us without any problem, they were kind and considerate and gave us a large 3 sleeper room. The room was very clean, just a few dusty areas on plugs and toilet roll holder and a stained net curtain however, the floor was quite uneven which was a bit disorientating but no major complaints. The hotel is in a great...

"Clean room and great location."

"No hair dryer in room, only one bath robe, no bar downstairs and if and when it opens , no draught beer and the facilities are in welcoming."

"The hot tub was excellent and we used it earlier each day. Although we took most things with us there was a general store just a few yards away. There were two small issues which I brought to the attention of the host and they were dealt with immediately."

"Excellent breakfast included in the price. Room was very hot and had difficulty with our door locking but this was sorted out immediately"

"Location was great- 10 min walk to centre. Property was huge- good for hen/stag do, which it is probably aimed at. The property is tired, showers cold or low pressure/ not overly clean. Feels like it needs a good deep clean, wouldn’t want to walk round with bare feet. Unfortunately, one of our party cut their foot on smashed glass in the hot tub. Additionally, one of the children also found smashed glass on the floor in the living area but fortunately was not hurt. "