Hotel Dekat Universal Cinemark at CityWalk

"This was a pretty decent choice as a hotel for our Universal trip. You can technically walk to Universal, we didn’t this time. They have a pretty cool photo booth inside of the hotel. Room was pretty cozy, shower was nice and our king bed was really nice. The only thing I am going to bring attention to is that the lobby is always busy and full of so many people. The front desk is so close to the front door that it makes you feel claustrophobic. Staff always seemed to be busy by hotel guests, so...

"I loved that it has the shuttles that run tonand grom universal an hour after the places close. I also love that they have food at the property but it doesn't close at 11pm and is pretty expensive."

"Customer service was superb. Staff was very responsive to our needs during our stay. The property was clean and smelled really good."

"Nos encantó todo. Excelente servicio!"

"First night was charged at $139 the second night was charged at $199 dollars. No explanation no disclosure, not fair advice. Just a charge. This was in addition to the parking fee. The concerning part is that my initial agreement with the hotel was for two nights at $139 EACH!! I got back home and found the extra charge. I'll never return and will add this review to Expedia.com Be aware!!! Check your room’s file BEFORE leaving the premises."

"Convenient location but nothing to walk to really. The price made it nice but we love walk ability so maybe get something closer to the mall."

"Nice place to stay. Only issue I had that the sofa bed was trash!"

"the early access entry to volcano bay isn’t through the pool anymore. you have to walk all the way around outside the hotel. my room felt really warm even though it was set to 65. overall everything went up in price since the last time i went 2 years ago. & the $20 a day for parking is ridiculous"

"this is my second time there and there was no complaints once again"

"Clean, comfortable, and relaxing stay I had. Staff members were very nice. Breakfast was quick and easy. My room met my expectations. It was clean, comfortable and quiet. It made me felt at home. Definitely worth staying here!!!"

"Update facilities and spray for bugs, we had gnats coming out of the sink everyday it it was a lot of them. They were annoying everytime we went in bathroom."

"It was nice"

"❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️"

"Вот естественный и вежливый вариант на английском: Overall, we had a wonderful stay and really enjoyed our time at the hotel. The rooms were great, and everything else was excellent. The only thing (not issue!) we experienced happened on one day. We had connecting rooms and placed the Do Not Disturb sign on both doors—our room and our children’s room. Despite the signs, housekeeping still entered both rooms and cleaned them. We appreciate the effort, and the rooms looked great afterward, but...