Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
What's nearby
Tongariro National Park Whakapapa Visitor Centre - 2 min walk - 0.2 km
Lower Tama Lake - 18 min walk - 1.5 km
Tongariro National Park - 6 min drive - 7.9 km
Whakapapa Ski Area - 7 min drive - 6.5 km
Mangatepopo Trail Head - 23 min drive - 20.0 km
Getting around
Taupō Airport (TUO) - 76 min drive
Restaurants
Lorenz's Bar and Cafe Ruapehu - 9 min drive
Tussock Bar and Restaurant - 4 min walk
About this property
Skotel Alpine Resort
Family-friendly hotel near Tongariro National Park
You can look forward to a terrace, a garden and an arcade/games room at Skotel Alpine Resort. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
Additional perks include:
Free self-parking
Buffet breakfast (surcharge), barbecues and luggage storage
Snow sports gear, a gift shop and tour/ticket information
Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi.
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Arcade/game room
Gym
Hot tub
Library
Piano
Sauna
Ski equipment rentals
Ski storage
Snow sports gear
Family friendly
Arcade/game room
Baby toys
Children's toys
Laundry facilities
Snack bar/deli
Conveniences
Gift shop/newsstand
Laundry facilities
Limited-hour front desk
Luggage storage
Shared microwave
Shared refrigerator
Guest services
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
In a national park
In the mountains
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
The following facilities are closed on Friday, Saturday and Sunday:
Full-service spa
Sauna
Hot tub
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 35 per night.
Cots (infant beds) are available for NZD 15 per night
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately NZD 27 to 30 for adults and NZD 15 to 15 for children
Crib (infant bed) fee: NZD 15 per night
Rollaway bed fee: NZD 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park
Frequently asked questions
Is Skotel Alpine Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Skotel Alpine Resort?
Self-parking is free at this property.
What time is check-in at Skotel Alpine Resort?
Check-in start time: 3 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Skotel Alpine Resort?
Checkout is at 10 AM.
Where is Skotel Alpine Resort located?
This family-friendly Tongariro National Park hotel is located in the historical district, within 1 mi (2 km) of Tongariro National Park Whakapapa Visitor Centre and Lower Tama Lake. Taranaki Falls and Mt Ngauruhoe are also within 2 miles (3 km).
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Skotel Alpine Resort Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 301 out of 776 reviews
10 - Excellent
301
Rating 8 - Good. 319 out of 776 reviews
8 - Good
319
Rating 6 - Okay. 113 out of 776 reviews
6 - Okay
113
Rating 4 - Poor. 31 out of 776 reviews
4 - Poor
31
Rating 2 - Terrible. 12 out of 776 reviews
2 - Terrible
12
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10
Lovely old style hotel lodge.
Really nice and friendly staff.
The restaurant food was also really good, and big portion sizes.
Patrick
Stayed 3 nights in Jul 2025
8/10
A decent place with great views of the mountains.
Pofen
Stayed 1 night in Jun 2025
10/10
Good hospitality
Great atmosphere
Bar and restaurant was pretty good.
Overall loved the place and will recommend people going to whakapapa village.
Radhika
Stayed 1 night in Jun 2025
10/10
Great location for exploring the hikes.
Jason
Stayed 1 night in Apr 2025
10/10
Love it. Friendly staff.
Conrad
Stayed 2 nights in Jun 2025
8/10
I stayed in the backpackers side in my own room with a very comfortable bed, heaters & washbasin. Communal facilities were kept clean & tidy, staff were kind and fellow travellers friendly. The bar and restaurant are welcoming places to relax. Staying at the Skotel is a home away from home 😊
Margaret
Stayed 5 nights in Jun 2025
8/10
Like the old ski lodge feel. Staff was welcoming, rooms were clean and location was lovely!
Patricia
Stayed 2 nights in Apr 2025
10/10
Family friendly, beautiful staff
Waimirirangi
Stayed 1 night in Apr 2025
8/10
Great location, tiny rooms. Very lucky the have bar and full service restaraunt. Staff very friendly. Balcony room worth it!
Brenda
Stayed 2 nights in Apr 2025
10/10
Dining staff was incredibly supportive to learn about dietary restrictions.
Meghan
Stayed 1 night in Apr 2025
6/10
Skotel is conveniently located and our second stay for the ski fields.
Check-in is unmanned before 3pm with earlier arrivals invited to wait in the bar, which is also unmanned at that time.
Dinner seems to be limited to 2 hours between 6-8pm but the food is quite good when available.
The hotel was noisy with the late hour conversation from a neighbouring room resonating through the walls. Guests children seemed to use the corridors as a playground, running, yelling and screaming into the evening.
Seems a very casual hotel with very casual standards
Jon
Stayed 2 nights in Jul 2025
10/10
The hotel is good and the area around are breathtaking.
Harald
Stayed 1 night in Feb 2025
10/10
Excellent facilities. Very nice staffs. Great location for starting hiking in the national park.
Yao
Stayed 1 night in Mar 2025
10/10
Unbelievable views, sunsets, sunrises. While the interior is (like most ski resorts) somewhat worn in appearance, everything was comfortable. And by far, one of the highlights of this resort is the playroom loft, where our 7 year old played happily for hours!
Kristin
Stayed 1 night in Apr 2025
10/10
This hotel is a haven for hikers and nature lovers. Highly recommend!
Julia
Stayed 1 night in Feb 2025
10/10
Stunning setting. Comfortable friendly and great location
Fiona
10/10
Stayed here before our hike on Tongariro Crossing. The staff were very polite and the room had the most spectacular view of the mountains. The hotel is a bit tired but clean
Michiko
Stayed 1 night in Mar 2025
8/10
Good starting point for trekking to tama lakes.
Hotel is a bit outdated and in our room we had a lot of dust.
Szymon
Stayed 2 nights in Apr 2025
10/10
Fantastic stay with beautiful views and great walking trails
ferdi
Stayed 1 night in Nov 2024
10/10
Great place to stay
Layne
Stayed 1 night in Jul 2024
10/10
Lovely staff, great location
Roddena
Stayed 2 nights in Oct 2024
8/10
Great place, pillows could do with sn upgrade
Geoff
Stayed 1 night in Feb 2025
8/10
Old but very well maintained, staff hours at the front desk is limited, but they are very helpful even with the daily Niwa weather updates! Restaurant and bar are very good especially the view. If you travel in the high season, make sure to book it early as the park has limited accommodations. Close to hiking tracks and they can even arrange the shuttle to drop off and pick up for the Tongariro Alpine Crossing!