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Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants and 24-hour front desk

Choose dates to view prices

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Reception
Exterior
View from property
View from room
Shibuya Excel Hotel Tokyu offers a luxurious escape in Tokyo's dynamic Shibuya. Enjoy Tokyo Tower views while dining at two restaurants or relaxing at the café. Multilingual staff assist with luggage storage and travel needs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
The current price is RM1,215
RM1,497 total
30 Sept - 1 Oct

Room options

Check availability for these dates

Tonight

Sep 28 - Sep 29
Check availability for tonight Sep 28 - Sep 29

Tomorrow

Sep 29 - Sep 30
Check availability for tomorrow Sep 29 - Sep 30
Available filters for rooms
Showing 27 of 27 rooms

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Semi Double Room Non-Smoking, 13 - 19F

8.8 out of 10
Excellent
(48 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Double Room with Park View - Non-Smoking

8.2 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Quad Room Non-Smoking, 7 - 12F

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Deep-soaking bath
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Deep-soaking bath
  • 34 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Excel Double Room - Non-Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Single Room, 1 Bedroom

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Twin Non-Smoking, 7 - 12F

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Deep-soaking bath
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Room amenity

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Bidet
Deep-soaking bath
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

View from room

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Double Non-Smoking, 7 - 12F

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Deep-soaking bath
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premier Double Non-Smoking, 14 - 19F

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View from room

View Twin Non-Smoking, 13 - 19F

8.4 out of 10
Very good
(36 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Excel Twin Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Excel Twin Room

  • Sleeps 2

View all photos for Standard Fourth Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Fourth Room

  • Sleeps 4

View all photos for Standard Twin Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Premiere Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Double Premiere Room

  • Sleeps 2

View all photos for Superior Semi Double Room with Park View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Semi Double Room with Park View

  • Sleeps 2

View all photos for Excel Semi Double Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Excel Semi Double Room

  • Sleeps 1

View all photos for Superior Twin Room With City View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Standard Triple Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Triple Room

  • Sleeps 3

View all photos for Superior Double Room with Park View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Double Room with Park View

  • Sleeps 2

View all photos for Standard Single Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Superior Corner Twin Room with Park View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Corner Twin Room with Park View

  • Sleeps 2

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About the area

In the entertainment district, Shibuya Excel Hotel Tokyu is in Shibuya, a walkable area in Tokyo with good airport proximity and shopping. Shibuya Crossing and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a match? See what's going on at National Stadium or Tokyo Dome. Guests appreciate the hotel's convenience for public transportation: Shibuya Station is just steps away.
Visit our Tokyo travel guideOpens in a new window
Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • National Stadium - 3 min drive - 3.4 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Meiji Jingu Shrine - 4 min drive - 2.4 km
  • Tokyo Imperial Palace - 6 min drive - 7.7 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪はなまるうどん - ‬1 min walk
  • ‪Oh! Toro Kitchen 渋谷店 - ‬1 min walk
  • ‪estacion cafe (エスタシオンカフェ) - ‬1 min walk
  • ‪HOBGOBLIN Shibuya - ‬1 min walk

About this property

Shibuya Excel Hotel Tokyu

Luxury upscale hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Multilingual staff, 1 meeting room and a 24-hour front desk
  • A banquet hall, smoke-free property and a front desk safe
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Deep-soaking baths, bidets and free toiletries
  • 32-inch HDTVs with digital channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Lobby

SHIBUYA STREAM HOTEL

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,030 reviews
The price is RM1,145
RM1,411 total
1 Oct - 2 Oct
SHIBUYA STREAM HOTEL

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self-parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of 28 Sept 2025, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on 30 Sept 2025 start from RM 1,215.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Excel Hotel Tokyu?

Self-parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Checkout is at 11 AM.

Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this luxury hotel is 0.2 mi (0.3 km) from Shibuya Crossing, and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Omote-sando Station is 18 minutes.

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Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1271 out of 1819 reviews
Rating 8 - Good. 382 out of 1819 reviews
Rating 6 - Okay. 99 out of 1819 reviews
Rating 4 - Poor. 37 out of 1819 reviews
Rating 2 - Terrible. 30 out of 1819 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

ALMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this stay. From cleanliness., friendly staff and close to train station. The location was perfect. And I highly recommend this hotel.
Stayed 6 nights in Sep 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy area but great stay
Stayed 6 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming! Breakfast buffet was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay with them and it’s the perfect spot
Stayed 9 nights in Sep 2025

10/10 Excellent

Sarita

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed being right in the middle of everything. We were going n and out touring places and taking trains. Very much enjoyed our view and stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful hotel for walking around Shibuya
Stayed 5 nights in Sep 2025

10/10 Excellent

Atsunobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地、サービス、施設、いずれも良かったです
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay!! Staff are excellent
Stayed 3 nights in Aug 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room a decent size but the bed smaller than North American size
Stayed 7 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very central location close to everything. Great view of the famous crossing from the hotel. Staff were very useful, helping with taxis.
Stayed 2 nights in Sep 2025

8/10 Good

Ryota

Liked: Cleanliness, amenities
立地がとても良い、渋谷では他にないかもしれませんね。ハチ公まで1分
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities
Very friendly service
Stayed 1 night in Sep 2025

10/10 Excellent

Qadair

Liked: Cleanliness, staff & service, property conditions & facilities
Great property no complaints
Stayed 5 nights in Sep 2025

8/10 Good

SHUNSUKE

Liked: Cleanliness, staff & service, property conditions & facilities
とても快適に過ごせました！
Stayed 6 nights in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in shibuya
Stayed 3 nights in Jul 2025

10/10 Excellent

NG SAU LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained for a 25years old hotel. Still the most conveniently located hotel in Shibuya.
Stayed 3 nights in Aug 2025

8/10 Good

Reiner

Liked: Cleanliness, amenities, property conditions & facilities
Der Hotspot in Tokio, super Verkehrsanbindung für Bus und Bahn.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated, near metro and train station. Shops and restaurants all around the area.
Stayed 6 nights in Jun 2025

10/10 Excellent

Wajahat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a week in Tokyo.
Stayed 8 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just a step away from the train station. It is located within Mark City shopping center and has Airport Limousine bus drop off on the upper level. Shibuya crossing is 1 minute away .
Stayed 3 nights in Sep 2025

8/10 Good

Heming

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the safe, very good locations and highly recommend
Stayed 2 nights in Jul 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great stay here. While it was the most expensive hotel I've ever stayed in, and somewhat dated, it was incredibly clean and comfortable. The location can't be beat for families comfortable with the busyness of Shibuya. We loved the area and how convenient it was to get to other parts of Tokyo. Seeing the scramble from the hotel every time we used the lift was a highlight, and having a washer/dryer on our floor was a massive plus when travelling with kids. Reception staff were great and perfect English.
Stayed 6 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our three night stay was a great start to our trip. Thank you.
Stayed 3 nights in Aug 2025

6/10 Okay

Abbey

Liked: Cleanliness
Room was small but clean, for the price not really worth staying here unless you get a good price through a booking company. Location was convenient
Stayed 3 nights in Aug 2025

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