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Keio Plaza Hotel Tokyo

4.5 star property
Travelers can savor international flavors at ten restaurants, browse designer stores, or relax at three cafes in this modern Tokyo retreat

Choose dates to view prices

Keio Plaza Hotel Tokyo, near Tokyo Metropolitan Government, offers ten Fusion cuisine restaurants from breakfast to dinner. Guests can explore the on-site art gallery, shop at designer boutiques, and enjoy high-speed WiFi and dry cleaning. Visitors praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Plaza Luxe Double, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Luxe Double, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Standard Twin, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Plaza Superior South Wing Twin, Non Smoking, 20F above

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Superior South Wing Twin, Non Smoking, 20F above

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Plaza Superior South Wing Double, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Superior South Wing Double, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Superior South Wing Twin, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Superior South Wing Twin, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

1 bedroom, down duvets, in-room safe, laptop workspace

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

1 bedroom, down duvets, in-room safe, laptop workspace

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

1 bedroom, down duvets, in-room safe, laptop workspace

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

1 bedroom, down duvets, in-room safe, laptop workspace

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

1 bedroom, down duvets, in-room safe, laptop workspace

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Plus Double, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Standard Plus Double, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Plus Twin, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Superior Plus Twin, Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Deluxe Plus Double, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Plus Double, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus Twin, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Plus Twin, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Plaza Superior South Wing King, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Superior South Wing King, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin, Non Smoking (Universal Design)

1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Twin, Non Smoking (Universal Design)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Deluxe Twin, Non Smoking (Universal Design)

1 bedroom, down duvets, in-room safe, laptop workspace

Luxury Deluxe Twin, Non Smoking (Universal Design)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

1 bedroom, down duvets, in-room safe, laptop workspace

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Plaza Deluxe South Wing Triple, Non Smoking, 20F above

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Large Single Beds

View all photos for Junior Suite Twin, Non Smoking (Universal Design)

1 bedroom, down duvets, in-room safe, laptop workspace

Junior Suite Twin, Non Smoking (Universal Design)

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Plaza Deluxe South Wing Twin (Non-Smoking)

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Deluxe South Wing Twin (Non-Smoking)

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Plaza Deluxe South King (Non-Smoking)

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Deluxe South King (Non-Smoking)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Family Room, Non-Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Luxury Family Room, Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 9
  • 5 Large Single Beds

View all photos for Plaza Luxe King, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Luxe King, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Select Twin, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Select Twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Select Twin Connecting Room, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Select Twin Connecting Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Pure Wellness Room - Twin Room - Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Pure Wellness Room - Twin Room - Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Plus - Twin Room

1 bedroom, down duvets, in-room safe, laptop workspace

Standard Plus - Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Plus Twin Room (Triple)

1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Plus Twin Room (Triple)

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Plaza Standard Twin, Non smoking, No bathtub

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Standard Twin, Non smoking, No bathtub

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Plaza Superior Twin, Non smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Plaza Superior Twin, Non smoking

  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Japanese Suite Twin, Non smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Japanese Suite Twin, Non smoking

  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Luxury Suite Twin, Non smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Luxury Suite Twin, Non smoking

  • City view
  • 132 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down duvets, in-room safe, laptop workspace

Superior Twin Room, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds

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About the area

Near a metro station, Keio Plaza Hotel Tokyo is in Shinjuku, a walkable area in Tokyo with good shopping. Notable landmarks in the area include Tokyo Metropolitan Government Building and Shinjuku I Land. Shinjuku Sumitomo Building and Shinjuku Mitsui Building are two other places to visit that come recommended. Guests love the hotel's convenience to public transportation: Tochomae Station is just steps away and Nishi-shinjuku Station is 8 minutes by foot.
Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330

What's nearby

  • Tokyo Metropolitan Government Building
    Tokyo Metropolitan Government Building
    1 min walk - 0.1 km
  • 西新宿 高層ビル群
    Shinjuku Mitsui Building
    3 min walk - 0.3 km
  • Aerial shot of Shinjuku Sumitomo Building in Japan
    Shinjuku Sumitomo Building
    3 min walk - 0.3 km
  • Shinjuku Central Park
    Shinjuku Central Park
    4 min walk - 0.4 km
  • Shinjuku I Land
    5 min walk - 0.4 km

Getting around

  • Tochomae Station
    2 min walk
  • Shinjuku Station
    10 min walk
  • Haneda Airport (HND)
    49 min drive

Restaurants

  • Keio Plaza Hotel Club Lounge
    1 min walk
  • Starbucks
    2 min walk
  • オールデイダイニング 樹林
    2 min walk
  • あるでん亭
    6 min walk
  • コメダ珈琲店
    4 min walk

About this property

Keio Plaza Hotel Tokyo

Luxury family-friendly hotel near Tokyo Metropolitan Government Building
Located close to Shinjuku Mitsui Building and Pentax Square, Keio Plaza Hotel Tokyo provides a grocery/convenience store, an art gallery on site, and designer stores on site. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 coffee shops/cafes and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a free theme park shuttle, and self parking (surcharge)
  • An electric car charging station, secured bicycle storage, and a front-desk safe
  • A gift shop, tour/ticket assistance, and wedding services
  • Guest reviews give top marks for the helpful staff and proximity to public transit
Room features
All 1452 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like late night room service and free WiFi. Guest reviews speak positively of the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bidets, free toiletries, and hair dryers
  • 40-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and childcare services

Awards and affiliations

Eco-Certified Property
This property participates in JEA Eco Mark Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9:30 AM to 9:00 PM at scheduled times
  • Free theme park shuttle
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 5,000 for adults and JPY 4,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants

Restaurants on site

  • オールデイダイニング樹林
  • スーパーブッフェ　グラスコート
  • メインバー　ブリアン
  • 寿司　久兵衛
  • 鉄板焼　やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Shopping

Family friendly

  • Free theme park shuttle
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 47 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 4000 for children
  • Airport shuttle fee: JPY 1400 per person (one-way)
  • Airport shuttle fee per child: JPY 700 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children aged 0-12 are allowed in the Club Lounge until 5:30 PM and must be accompanied by an adult.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

Is Keio Plaza Hotel Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Keio Plaza Hotel Tokyo?

Self-parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Keio Plaza Hotel Tokyo?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Keio Plaza Hotel Tokyo?

Checkout is at 11:00 AM.

Does Keio Plaza Hotel Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:30 AM-9:00 PM at scheduled times. A fee of JPY 1400 per person applies.

Where is Keio Plaza Hotel Tokyo located?

This family-friendly Tokyo hotel is located in a shopping district, just steps away from Tokyo Metropolitan Government Building and Shinjuku Mitsui Building. Shinjuku Sumitomo Building and Shinjuku I Land are also within 5 minutes. Tochomae Station is only a 2-minute walk and Nishi-shinjuku Station is 8 minutes.

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Reviews

Keio Plaza Hotel Tokyo Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 2075 out of 2924 reviews
Rating 8 - Good. 557 out of 2924 reviews
Rating 6 - Okay. 174 out of 2924 reviews
Rating 4 - Poor. 73 out of 2924 reviews
Rating 2 - Terrible. 45 out of 2924 reviews

Reviews

Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, property all around very clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

BRANDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, clean rooms.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a great city
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Breakfast was very good.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I ever stayed in, the staff was so friendly and welcoming. The hotel was very clean and so many amenities to do while staying there!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Felecia Lenea

Liked: Cleanliness, staff & service, amenities
Staff friendliness and attentiveness and just everything overall were incredible. One of the best hotels I have ever stayed at.
Stayed 13 nights in Mar 2026
Verified

10/10 Excellent

Mariefel Buenafe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient location, easy check in and check out, staff are very helpful, nice restaurants in the building, easy access to airport limousine bus
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities, great food and very clean rooms
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay for my birthday. Friendly staff, clean rooms and location is pretty good. Would recommend and would love to come back again. Opt for a premier grand room if you can, totally worth it with amazing views with access to lounges.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and good facilities
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Convenient to subway, train station, tour meeting places and restaurants
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. Hotel is conveniently located near shops and train stations. I liked that there are dining options within the hotel building.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melody

Liked: Cleanliness
Great service. Good location. Service was excellent!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Fantastic breakfast. Very friendly staff. Great location.
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

Guillermo

Liked: Cleanliness, staff & service, amenities
way to expensive for the type of hotel - rooms are old - good breakfast , super small gym , grate stuff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7-11 downstairs for convenience and good for gifts on limited time; good restaurants in lobby, hotel close to other restaurants, shops
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, helped me ship my luggage. Super friendly and accommodating.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities
The hotel was amazing. Staff was wonderful with check in and check out process . They made the accommodation much more enjoyable. The property is in a convenient location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Quan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Definitely I will stay here again. Convenient location.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

cuc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient for public transportation. Rooms in the main tower are bigger than those in the south tower.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Karen Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had connecting room great for family of 4. Great views and plenty of space. However, hotel is very expensive to eat at. Laundry facilities aren’t very good - takes many times to dry clothes.
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a five star hotel and the service and facilities reflect that. Located in a very nice area with lots of services close
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room, staff, views and service.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Andrea Leigh

Liked: Cleanliness, property conditions & facilities
Amazing staff and area!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel! The hotel staff were so kind and amazing. The room was clean and the amenities were great. I booked a Premier Grand room and absolutely recommend it to anyone looking for accommodations in Tokyo.
Stayed 9 nights in Feb 2026

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© 2019, Expedia Inc. / Expedia Southeast Asia Pte Ltd / AAE Travel Pte Ltd. All rights reserved. Appointed agent - Mitra Malaysia Sdn Bhd, Malaysia Travel License No. KPK/LN 0129, Suite 8-2-2, Level 2, Menara Olympia, 8 Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia. Customer support.