Skip to main content

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

5.0 star property
Travelers savor fine dining at 20 on-site restaurants during the day and retreat to comfortable rooms or visit nearby Tokyo Tower after sunset

Choose dates to view prices

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN offers a peaceful retreat in central Tokyo. Guests can enjoy massages at THE GOLDEN SPA NEW OTANI or dine at various restaurants. The hotel features coffee shops, free WiFi, and is close to Tokyo Imperial Palace.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is RM2,214
RM2,801 total
9 Mar - 10 Mar

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for EXECUTIVE HOUSE ZEN Standard Double Room, Club Lounge Access, Non Smoking (36sqm)

Frette Italian sheets, premium bedding, down duvets, minibar

EXECUTIVE HOUSE ZEN Standard Double Room, Club Lounge Access, Non Smoking (36sqm)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for EXECUTIVE HOUSE ZEN Deluxe Double Room, Club Lounge Access, Non Smoking (45sqm)

Frette Italian sheets, premium bedding, down duvets, minibar

EXECUTIVE HOUSE ZEN Deluxe Double Room, Club Lounge Access, Non Smoking (45sqm)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for EXECUTIVE HOUSE ZEN Premium Deluxe Double Room, Club Lounge Access, Non Smoking (50sqm)

Frette Italian sheets, premium bedding, down duvets, minibar

EXECUTIVE HOUSE ZEN Premium Deluxe Double Room, Club Lounge Access, Non Smoking (50sqm)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm)

Frette Italian sheets, premium bedding, down duvets, minibar

EXECUTIVE HOUSE ZEN Junior Suite, Club Lounge Access, Non Smoking (67sqm)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Garden Suite, Non Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Executive Garden Suite, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Down duvet
  • 102 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm)

Frette Italian sheets, premium bedding, down duvets, minibar

EXECUTIVE HOUSE ZEN Standard Twin Room, Club Lounge Access, Non Smoking (36sqm)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for EXECUTIVE HOUSE ZEN Deluxe Twin Room, Club Lounge Access, Non Smoking (45sqm)

Frette Italian sheets, premium bedding, down duvets, minibar

EXECUTIVE HOUSE ZEN Deluxe Twin Room, Club Lounge Access, Non Smoking (45sqm)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Garden Suite MUSOU-AN, Non Smoking

Frette Italian sheets, premium bedding, down duvets, minibar

Executive Garden Suite MUSOU-AN, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 115 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Deluxe King, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

Frette Italian sheets, premium bedding, down duvets, minibar

Executive Deluxe King, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Down duvet
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Deluxe Twin, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

Frette Italian sheets, premium bedding, down duvets, minibar

Executive Deluxe Twin, NS, with 5,000 JPY dining credit per guest (designated restaurants only)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Down duvet
  • Sleeps 2
  • 2 Single Beds

View all photos for EXECUTIVE HOUSE ZEN Premium Deluxe Twin Room, Club Lounge Access, Non Smoking (50sqm)

Frette Italian sheets, premium bedding, down duvets, minibar

EXECUTIVE HOUSE ZEN Premium Deluxe Twin Room, Club Lounge Access, Non Smoking (50sqm)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Down duvet
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

You may also like

Ad
Restaurant

Hotel New Otani Tokyo The Main

Chiyoda
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
9.4 out of 10, Exceptional, 1,202 reviews
The price is RM1,209
RM1,529 total
15 Mar - 16 Mar
Hotel New Otani Tokyo The Main
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Chiyoda neighbourhood, Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN is connected to a shopping centre. Tokyo Imperial Palace and Tokyo Tower are notable landmarks, and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a match while in town? See what's going on at Tokyo Dome. Visit our Tokyo travel guide
Map
4-1 Kioi-Cho, Chiyoda, Tokyo, Tokyo-to, 102-8578

What's nearby

  • 水上バスよりの大阪ビジネスパーク
    Hotel New Otani Tokyo
    3 min walk - 0.3 km
  • Akasaka Palace or the State Guest House in Tokyo
    Akasaka Palace
    6 min walk - 0.5 km
  • Tokyo Imperial Palace showing a lake or waterhole and a park
    Tokyo Imperial Palace
    15 min walk - 1.3 km
  • Tokyo Midtown which includes street scenes, a city and night scenes
    Tokyo Midtown
    3 min drive - 1.4 km
  • Shinjuku Gyoen National Garden featuring heritage architecture and a park
    Shinjuku Gyoen National Garden
    6 min drive - 3.3 km

Getting around

  • Kojimachi Station
    9 min walk
  • Yotsuya Station
    10 min walk
  • Tokyo (NRT-Narita Intl.)
    78 min drive

Restaurants

  • フレッシュネスバーガー
    8 min walk
  • SATSUKI
    1 min walk
  • Park Side Tables
    7 min walk
  • ガーデンラウンジ
    4 min walk
  • View & Dining The Sky
    1 min walk

About this property

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

Luxury hotel near Tokyo Imperial Palace
Located close to Tokyo Tower and Tokyo Dome, Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN provides a free breakfast buffet, 10 coffee shops/cafes and a garden. Indulge in reflexology, a massage and a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 20 on-site restaurants. Free WiFi in public areas is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a gift shop
  • Concierge services, a computer station and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 87 rooms include comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and bathrobes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets and down duvets
  • Designer toiletries, deep-soaking baths and bidets
  • 32-inch flat-screen TVs with premium channels
  • Separate sitting areas, fridges and electric kettles

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Restaurant
Hotel New Otani Tokyo The Main
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
9.4 out of 10, Exceptional, 1,202 reviews
The price is RM1,209
RM1,529 total
15 Mar - 16 Mar
Hotel New Otani Tokyo The Main
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 10 coffee shops/cafes
  • 20 restaurants
  • 6 bars/lounges

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 11 January 2027 to 11 January 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years old are allowed in the Executive Lounge until 5:30 PM.
Guests have access to the on-site health club (The Golden Spa New Otani) at no charge. The health club offers a gym, indoor pool, and sauna. Guests must be 18 years old to access this facility.
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The seasonal pool will be open from 20 July to 31 August
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Otani Tokyo Executive House ZEN Hotel
New Otani Executive House ZEN Hotel
New Otani Tokyo Executive House ZEN
New Otani Executive House ZEN
New Otani Tokyo Executive House ZEN
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Tokyo
Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Hotel Tokyo

Frequently asked questions

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN on 9 Mar 2026 start from RM2,214, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

Self-parking is free at this property.

What time is check-in at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN?

Checkout is at noon.

Does Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 3600 per person applies.

Where is Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN located?

Located in Chiyoda, this luxury hotel is 0.9 mi (1.5 km) from Tokyo Imperial Palace, and within 3 mi (5 km) of Tokyo Tower and Tokyo Dome. Shibuya Crossing and Tokyo Bay are also within 6 mi (10 km). Kojimachi Station is 9 minutes by foot and Fukuma Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 297 out of 354 reviews
Rating 8 - Good. 45 out of 354 reviews
Rating 6 - Okay. 7 out of 354 reviews
Rating 4 - Poor. 5 out of 354 reviews
Rating 2 - Terrible. 0 out of 354 reviews

Reviews

10/10 Excellent

CHENG-CHUN

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great food/drink options in the lounge. With also access to spa
Stayed 2 nights in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were terrific, location and view was perfect. We had access to four restaurants for breakfast… had any of them been good I would have given a Five Star rating. The breakfast was simply not too the standard of other five star hotels we’ve been all over the world. Hotel was wonderful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Angela Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay service was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel within a hotel. Beautiful gardens, wonderful staff, comfortable rooms with outstanding amenities, and free snacks and drinks in the Executive lounge
Stayed 3 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room and service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Makimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service and foods were excellent. More than 5 stars!
Stayed 1 night in Sep 2025

10/10 Excellent

Elina

Liked: Cleanliness, property conditions & facilities
Exceptional service overall. The grounds and garden were amazing. The restaurant options are all fantastic and plentiful. Response time for guest services was so quick! We will definitely return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Olivier

Liked: Cleanliness, amenities, property conditions & facilities
The staff and executive lounge was excellent!
Stayed 2 nights in May 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very helpful staff who took care of all my requests and needs. We enjoyed our stay and are glad that we had decided to return in a few days to again enjoy the service. Great management and staff! Look forward to our next visit 😃
Stayed 1 night in Jun 2025

10/10 Excellent

Bahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, amazing service and amenities.
Stayed 6 nights in Jun 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, executive lounge amenities, friendly and enthusiastic staff, and beautiful views.
Stayed 1 night in Jul 2024

10/10 Excellent

KAZUHISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet Breakfast is Excellent
Stayed 6 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, one of the best hotels I’ve stayed in, staff is very friendly, the room is spacious and VERY comfortable, great amenities and details.
Stayed 4 nights in Feb 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service & staff were extremely polite & attentive. Accommodated our request for a late check out.
Stayed 4 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff were very pleasant, room was of a good size. Fantastic views over the city. Very nice breakfast restaurant, including a lounge offering free food and drink. Definitely recommended.
Stayed 1 night in Sep 2023

10/10 Excellent

Margit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The executive house zen was fabulous in all aspects during our stay. The staff went way beyond their duties to help us procure concert tickets. Everyone was very polite and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is easily the best hotel I have ever stayed by far. The staff made sure you feel special and appreciated. The time for check in and check out was 2pm and 12 pm respectively, which was generous. The executive lounge was very comfortable. Breakfast is also included for other restaurants. Satsuki was a great breakfast option. The Japanese garden was beautiful. Spa access was also included. I would definitely go back to House Zen when I go to Tokyo again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

60th birthday in japan

From the moment we arrived at Executive House ZEN, I felt I was stepping into something exceptional. The calm, elegant design of the lounge and rooms immediately set a tone of luxury and tranquility,exactly what you’d hope for in an upscale Hotel. The suite itself was spacious, with a king-size bed, plush amenities, and lovely views over Tokyo’s cityscape and gardens. The bathroom felt more like a spa retreat,refined touches, high-quality toiletries like Salvatore Ferragamo, and a bathtub that invites you to linger. Service throughout was outstanding. Staff were attentive, warm and professional. Having a dedicated concierge, exclusive check-in/check-out, and access to the ZEN lounge with food/drinks and breathtaking views made the stay feel pampered. The location is another highlight set in Chiyoda with proximity to landmarks like the Imperial Palace and elegant gardens. Yet despite being in the heart of the city, there’s a serene feeling thanks to the 400-year-old Japanese garden on the property. It gives you a sense of escape without sacrificing access to what Tokyo has to offer. If I were to find minor downsides, I’d say some of the non-ZEN common areas feel a bit dated compared with the refined ZEN parts. And though the food is generally very good, a couple of dining out experiences were poor.
Stayed 1 night in Sep 2025

8/10 Good

ZIHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good.
Stayed 3 nights in Oct 2025

8/10 Good

Marianna

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff courteous. .
Stayed 4 nights in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the property and room.
Stayed 1 night in Sep 2025

10/10 Excellent

Randel

Liked: Amenities, property conditions & facilities
Everything was perfect!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

KAI CHING PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Grand hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Tokyo hotel, great food, great service! I will book this again next time and recommend it to my friends!
Stayed 4 nights in Sep 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible Hotel with incredible luxury and attentive service. Highly recommended
Stayed 5 nights in Oct 2025