Hotel Dekat Toddler Maze

"Room is clean. Huge bathrooms."

"Excellent property and location !"

"Overall, my experience at this hotel wasn't terrible, but it was a bit disappointing given my high expectations. I absolutely love the area, which is one of the reasons I chose to stay here, but the hotel itself didn't quite live up to what I was hoping for. The staff experience was hit or miss—the morning staff were friendly and helpful, while the night staff seemed less welcoming, especially when returning late. The valet service was also confusing and quite slow, so be prepared for potential...

"Good stay"

"Customer service excellent and very clean"

"They dint clean the room.for 3 days"

"Hotel Heron is ideally located in the middle of Old Town Alexandria. Rooms were clean and bed was very comfortable. Kiln onsite restaurant was very good. We did have a couple issues with the room attendant who forgot to replace our wash cloths and made the bed with two top sheets instead of using a bottom fitted sheet. The sheet you laid was not tucked in so it slid around and got bundled up during the night. Annoying. Hotel’s valet parking is expensive so we used the Courthouse Garage...

"No"

"A winter stay didn't allow for seeing all the benefits of the location, but it seemed like a good spot for metro and highway access. The building is dated but clean. The unit was clean and functional. The kitchen was fine and well appointed with all of the expected necessities. The bathrooms are in need of updating. Some water damage is evident. And one shower head did not work at all, but I'm sure it will be resolved. The living areas were clean. A true coffee table would be better to...

"Overall a super nice transaction during check in and check out. The room was perfect and clean. During the stay we had room service and they made sure to leave the room as clean as when we checked in. Clean towels and all."

"Great location, very clean hotel with great parking for ev vehicles"

"Wonderful front desk staff. Room was cleaned when we asked and the morning breakfast was one the the best we have had. Particularily want to mention Maria and Torrey for their kindness and professionalism."

"The property was in renovation mode during Memorial Day weekend. Management should have planned that better. Kudos to the staff for the moving around they have to deal with and still showing awesome customer service."

"Cute place with lots of character and wonderful staff."

"Our stay at the Sheraton Old Town was nice. We were visiting for an overnight visit. Check in was smooth, except there was some $25 destination fee that was not mentioned when I booked. It was not a tax. Not sure what that was about. But the hotel did give us a $25 voucher for their restaurant/bar in return. The hotel was clean. We had a problem with our bathroom toilet running when we first checked in and they quickly changed our room for us. The staff was very kind and helpful. The hotel was...

"GREAT location, very clean and the price is good compared to hotels. The check in was super easy and the communication and courtesy levels were excellent. I will stay there again!"

"Excellent hotel in the heart of old Alexandria. It felt clean and safe, perfect for a business trip."

"Outstanding service."

"Favorite place to stay in Alexandria"

"The bed was comfortable. The room was clean. The property was in close proximity to dining and the metro."