4/10 Lemah
Pamela
Mengembara bersama keluarga
22 Jun 2025
Sukakan: Kebersihan
Tidak sukakan: Keadaan hartanah & kemudahan
We checked in only to find when we got in the room that there was no air-conditioning. We called the front desk and they sent up a technician who had brought us a fan and said they had been having trouble with it and what a fan suffice. One fan and 100° weather was not gonna work we said are there any other options at first they were not very helpful and then they finally offered a room on the top floor that we could move to. a lot of anxiety not a great experience. We thought our entire weekend was gonna be ruining because of it. Finally, the manager did do the right thing by letting us move up to a more expensive room, only finally to tell us that we would not be charged at all for our stay because of the inconvenience that we were put through, however, it took several hours for us to get to that point and we were in limbo and a lot of time. We had to change our personal plans that we had counted on. We had to miss out on because of the inconvenience and spent time looking for other options at last minute
Pamela
Menginap 1 malam pada Jun 2025