Search Capsule Hotels in Great Lakes

"Room was old, AC didn’t work, TV pairing didn’t work, linnens were old/dirty. Pool areas were great."

"I got all I need to enjoy my stay."

"Kid friendly, pools were great and they had a ton of activities for the kids"

"Nice quiet hotel walking distance to a lot of the tourist hot spots. Hotel was nice, could use some cleaning. Hotel is magnificent. "

"Just okay parking fee is expensive "

"Bathroom shower needs attention "

"Overall, this is a large hotel with a lot going on at once. It’s great for families looking for waterpark access—this is definitely the place for that. However, if you’re looking for a more relaxing stay, I’d recommend requesting a room on the 19th floor or higher, as it’s noticeably quieter. The elevators can get very crowded depending on the time of day. The staff was friendly, but the layout of the hotel can be a bit confusing at times. I’d rate it 4 stars overall, mainly for the convenience—having coffee and food options right in the hotel is a big plus. If I were to stay again, I’d go for the presidential suite—the one with the bathtub next to the window. Just a heads up, there’s only one or two rooms like that. I thought I had booked it based on the listing showing a bathtub, but that wasn’t the case. Have fun "

"Customer service approach "

"One of the best hotels I have ever stayed in (and I have stayed in many hotels across Canada, United States, Europe, and West Africa). The only thing I think the hotel management should improve upon is the hotel’s entrance from the street to the reception: the doors are heavy and there are steps instead of inclined (or sloped) entrance. If you have heavy luggage that you need to roll through the entrance, you’ll be out of luck. Management needs to remake the entrance’s accessibility. "