Thank you for bringing your concerns to our attention regarding the cleanliness of the bathroom, squeaking beds, and the malfunctioning TV remote. We sincerely apologize for the inconvenience you experienced during your stay.We understand the importance of a clean and comfortable room, and we apologize for falling short of your expectations in this regard. Rest assured, we will address the cleanliness issues with our housekeeping team to ensure that such oversights are not repeated in the future. Regarding the TV remote issue, we apologize for the lack of prompt assistance. This is not the level of service we strive to provide, and we apologize for any frustration caused. We will investigate this matter further to understand why no one responded to your report and take appropriate measures to prevent such lapses in communication.We truly appreciate your feedback as it helps us identify areas for improvement.

We are thrilled to hear that you had such a wonderful experience with us. We strive to provide exceptional service and create memorable stays for our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. If you have any further comments or suggestions, please feel free to let us know.

Thank you for sharing your positive feedback about your hotel stay! We're delighted to hear that you found your room spacious and comfortable. It's great to know that you enjoyed the large and nice bathroom, as well as the desk/table and chairs provided. We're also thrilled that you had a great view during your stay. Your satisfaction is our top priority, and we appreciate your kind words. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

Thank you for sharing your feedback about your recent stay at our hotel. We apologize for the discomfort you experienced with the beds and the unsatisfactory shower. We understand the importance of a good night's sleep and a refreshing shower, and we apologize for falling short of your expectations in these areas.We also apologize for the lack of room service and the room not being cleaned during your stay. This is not the level of service we strive to provide, and we will address this issue with our housekeeping team to ensure it does not happen again in the future.Regarding the pillows and the temperature in the room, we apologize for any inconvenience caused. We understand the importance of a comfortable sleep environment, and we will take your feedback into consideration to improve our offerings. Your satisfaction is important to us, and we value your feedback as an opportunity to improve our services. Thank you for bringing these matters to our attention.

Thank you for your kind feedback about your stay with us! We're delighted to hear that you had a nice experience. Providing a pleasant and comfortable stay for our guests is our top priority, and we're glad that we met your expectations. We appreciate your positive review and look forward to welcoming you back for another enjoyable stay in the future.

Thank you for your positive feedback! We're thrilled to hear that everything was good during your stay. Providing a seamless and enjoyable experience for our guests is our goal, and we're glad that we succeeded in meeting your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future.

Thank you for taking the time to share your feedback on your recent hotel stay. We apologize for any inconvenience or issues you may have encountered during your stay. We value your feedback and will use it to improve our services and ensure a better experience for our guests in the future. If there is anything specific you would like to address or discuss further, please don't hesitate to reach out to our customer service team. We appreciate your patronage and hope to have the opportunity to make it up to you on a future visit.

We're glad to hear that you had a positive experience overall. We appreciate your feedback and are always striving to provide the best possible service to our guests. If there is anything specific you would like to share or any suggestions for improvement, please feel free to let us know. We value your input and look forward to welcoming you back for another great stay in the future.

I apologize for the inconvenience and frustration you experienced during your check-in process and with the cleanliness of your room. This is not the level of service we strive to provide, and we sincerely apologize for falling short of your expectations.We understand the importance of a smooth and efficient check-in process, and we apologize for the delay and miscommunication regarding the availability of rooms. Additionally, we apologize for the cleanliness issues you encountered in your initial room. This is not acceptable, and we will address this matter with our housekeeping team to ensure it does not happen again in the future.We appreciate your patience and understanding during this situation. Your satisfaction is important to us, and we value your feedback as an opportunity to improve our services. Thank you for bringing these matters to our attention.

We are thrilled to hear that you had such a wonderful experience with us. We strive to provide exceptional service and create memorable stays for our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

Thank you for sharing your feedback on your recent hotel stay. We apologize if your experience did not meet your expectations. We value your feedback and will use it to improve our services and ensure a better experience for our guests in the future. We appreciate your patronage and hope to have the opportunity to make it up to you on a future visit.

Thank you for your feedback. We appreciate your honest assessment of your stay. We strive to provide the best possible experience for our guests, and we apologize if we fell short of your expectations in any way. Thank you for choosing to stay with us.

Thank you for your positive feedback about your stay with us! We're delighted to hear that you had a very nice experience. Providing a pleasant and enjoyable stay for our guests is our top priority, and we're glad that we met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future

I apologize for the unsatisfactory experience you had during your hotel stay. We take your feedback seriously and we're sorry that we fell short of your expectations. We would appreciate the opportunity to address your concerns and make things right. Please reach out to our customer service team so that we can further discuss your experience and work towards a resolution. Your satisfaction is important to us, and we value your feedback as an opportunity to improve our services. Thank you for bringing these matters to our attention.

Thank you for your positive feedback! We're glad to hear that you had a good experience during your hotel stay. Providing a pleasant and enjoyable stay for our guests is our top priority, and we're thrilled that we met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future.

Thank you for sharing your feedback with us. We are glad to hear that you enjoyed your overall experience. However, we apologize that the food did not meet your expectations, especially considering the price.We take food quality and guest satisfaction seriously, and we appreciate your input. We will review your comments with our culinary team to identify areas for improvement and ensure that our menu offerings meet the highest standards.We value your patronage and appreciate your feedback. If there is anything else you would like to share or if there is anything we can do to make it up to you, please let us know. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional dining experience.

Thank you for your positive feedback! We're glad to hear that you found your experience with us to be very cool. Providing a memorable and enjoyable stay for our guests is our top priority, and we're thrilled that we succeeded in creating a positive impression. We appreciate your kind words and look forward to welcoming you back for another great experience in the future

Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a great experience during your stay at our hotel.We strive to provide exceptional service and create memorable experiences for our guests, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing our hotel, and we look forward to serving you again soon.

Thank you for your review. We appreciate your feedback regarding the size of our casino and the condition of the building and room carpets. We understand the importance of providing a comfortable and updated environment for our guests. We will take your comments into consideration as we continue to make improvements to enhance the overall experience. If there is anything else you would like to share or any specific suggestions you have, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back in the future.

Thank you for your review. We appreciate your feedback and apologize if your experience was not as special as you had hoped. We are constantly working to improve and provide exceptional service to our guests. If there is anything specific you would like to share or any suggestions you have, please feel free to let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.

Hi Kelly,Thank you for taking the time to complete our survey. Allow me to apologize for the inconvenience(s) you experienced during your visit. Please know that our goal is to provide an engaging and memorable experience for every guest, and your feedback is essential in helping us meet that goal.We fell short in doing our part to make this experience a rewarding one and I apologize for that. We are determined to improve, and your comments are extremely valuable. They will be shared with the appropriate departments to ensure our service standards are addressed. Please feel free to contact me directly and it will be my pleasure to assist with any additional comments or questions you may have.Thank you, and I hope that we will see you again soon.

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience at our hotel. Providing exceptional service and a memorable stay for our guests is our top priority, and we are delighted that we were able to meet your expectations.Your kind words and positive feedback are greatly appreciated. We will make sure to share your comments with our team, as it serves as a great motivation for all of us to continue delivering outstanding service.We look forward to welcoming you back on your next visit and providing you with another exceptional stay. If there is anything else we can assist you with, please do not hesitate to reach out to us.Thank you once again for choosing our hotel and for your wonderful review!

Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your honest review and apologize for any inconveniences you experienced during your visit.We understand that the absence of ice machines was an inconvenience for you. We apologize for any inconvenience this may have caused. We will take your feedback into consideration as we continue to improve our amenities and services for our guests.We also apologize for the limited pool hours. We understand that extending the pool hours would have been more convenient for you and your family. We will review our pool hours policy to see if there are any adjustments that can be made to better accommodate our guests.We are sorry to hear that the walking distance was challenging for your disabled parents, even with their walkers. We strive to provide a comfortable and accessible environment for all our guests. We will take your feedback into account and explore ways to improve accessibility within our property.Regarding the parking fee, we understand that it can be frustrating to have an additional cost during your stay. We will review our parking policy to ensure that it is fair and transparent for our guests.Lastly, we apologize if the number of machines in our hotel was not up to your expectations compared to the surrounding casinos. We appreciate your feedback and will consider it as we evaluate our offerings and amenities.We truly value your feedback as it helps us identify areas for improvement. We hope that despite the inconveniences you experienced, you were able to enjoy your overall stay with us.

Thank you so much for taking the time to leave us a 5/5 review! We are thrilled to hear that you had such a wonderful experience at our hotel. Your kind words and positive feedback mean a lot to us.We strive to provide exceptional service and create memorable experiences for our guests, and we are delighted to know that we succeeded in doing so during your stay. It is always our goal to exceed expectations and ensure that every guest feels comfortable and well taken care of.We appreciate your recognition of our efforts in maintaining a high standard of cleanliness, comfort, and hospitality. Our team works diligently to ensure that our facilities are well-maintained and that our guests have everything they need for a pleasant stay.Thank you once again for choosing our hotel and for sharing your positive experience. We look forward to welcoming you back in the future and providing you with another exceptional stay.

Thank you, Robin for review our property. Bally's knows you have a choice, and we hope you come back and see us! Best,

Gansuhk, First and foremost, we would like to extend our sincere apology for your less than satisfactory experience. If you would be comfortable, we would like to discuss your complaint/issues further. Please, reach out to the hotel directly or email info@ballys.com. Looking forward to hearing from you. Best,

Hi Anne,Thank you for taking the time to complete our survey!We are thrilled to hear that you enjoyed your trip into the Ballyverse. It is our goal to make Bally’s the premier name in gaming and entertainment, and your feedback is key to making that happen.I am pleased to hear that our team was able to create an engaging and memorable experience for you. Please feel free to contact me directly and it will be my pleasure to assist with any additional comments or questions you may have.We look forward to welcoming you back the next time you decide to jump into the thrill here at Bally’s!

Hi Allen,Thank you for taking the time to complete our survey. Allow me to apologize for the inconvenience(s) you experienced during your visit. Please know that our goal is to provide an engaging and memorable experience for every guest, and your feedback is essential in helping us meet that goal.We fell short in doing our part to make this experience a rewarding one and I apologize for that. We are determined to improve, and your comments are extremely valuable. They will be shared with the appropriate departments to ensure our service standards are addressed.Thank you

Hi Kimberly,Thank you for taking the time to complete our survey. Allow me to apologize for the inconvenience(s) you experienced during your visit. Please know that our goal is to provide an engaging and memorable experience for every guest, and your feedback is essential in helping us meet that goal.We fell short in doing our part to make this experience a rewarding one and I apologize for that. We are determined to improve, and your comments are extremely valuable. They will be shared with the appropriate departments to ensure our service standards are addressed.Thank you, and I hope that we will see you again soon.

Hi Michael,Thank you for taking the time to complete our survey. Allow me to apologize for the inconvenience(s) you experienced during your visit. Please know that our goal is to provide an engaging and memorable experience for every guest, and your feedback is essential in helping us meet that goal.We fell short in doing our part to make this experience a rewarding one and I apologize for that. We are determined to improve, and your comments are extremely valuable. They will be shared with the appropriate departments to ensure our service standards are addressed.Thank you, and I hope that we will see you again soon.

Hi Garilyn,Thank you for taking the time to complete our survey!We are thrilled to hear that you enjoyed your trip into the Ballyverse. It is our goal to make Bally’s the premier name in gaming and entertainment, and your feedback is key to making that happen.I am pleased to hear that our team was able to create an engaging and memorable experience for you. Please feel free to contact me directly and it will be my pleasure to assist with any additional comments or questions you may have.We look forward to welcoming you back the next time you decide to jump into the thrill here at Bally’s!

Thank you for sharing your feedback on your recent stay at our hotel. We appreciate your kind words about our friendly staff, good rooms, and excellent location. Your positive comments are truly encouraging for our team.We apologize for any inconvenience caused by the lack of eating facilities in the hotel and the size of the casino. We understand that these amenities are important to our guests, and we appreciate your feedback on this matter. We will take your comments into consideration as we continue to improve our services and facilities.We value your patronage and hope that despite this issue, you had an overall pleasant stay with us. If there is anything else we can do to make your future visits more enjoyable, please do not hesitate to let us know.Thank you once again for your feedback, and we look forward to welcoming you back to our hotel in the future.

Dear Raymond,Thank you for taking the time to complete our survey!We are thrilled to hear that you enjoyed your trip into the Ballyverse. It is our goal to make Bally’s the premier name in gaming and entertainment, and your feedback is key to making that happen.I am pleased to hear that our team was able to create an engaging and memorable experience for you. Please feel free to contact me directly and it will be my pleasure to assist with any additional comments or questions you may have.We look forward to welcoming you back the next time you decide to jump into the thrill here at Bally’s!

Thank you, Sean for reviewing our property! We appreciate your business and we hope you come back and see us! Best,

Dear, Heaven - We sincerely apologize for the inconvenience caused by the air conditioning not working. Our team is dedicated to ensuring a comfortable environment for our guests, and we understand the importance of a functioning air conditioning system. Were you able to report this to our front desk staff and/or facilities team? If not, please reach out to further discuss this matter. Once again, we apologize for any discomfort this may have caused and appreciate your understanding. We value your patronage and hope to hear from you soon.

Thank you for your review of our hotel. We appreciate your feedback and are glad to hear that you had a positive experience during your stay. We strive to provide excellent service and a comfortable environment for all of our guests. If there is anything else we can do to improve your future visits, please let us know. We look forward to welcoming you back in the future.

Thank you, Robert for taking the time to review our property. We are thrilled to see that you enjoyed your stay with us and hope to see you again soon!

Robert - We are sorry to see that you had a less than satisfactory experience during your stay with us. Were your inconveniences reported, and if so, was there a resolution provided by our team? We appreciate your candid feedback and hope you come back and stay with us in the future.

Thank you for taking the time to leave a review and rating us with 4 out of 5 stars. We appreciate your feedback and are glad to hear that you had a positive experience overall.Additionally, if there are any areas where you think we can improve, please let us know as we are always striving to enhance our offerings.Thank you once again for your review and for choosing our product/service. We value your support and look forward to serving you again in the future.

Thank you so much for your glowing review and for rating us with a perfect score of 5 out of 5 stars. We are thrilled to hear that you had such a positive experience.Your feedback means a lot to us and serves as a great motivation for our team. We are delighted that we met or exceeded your expectations. If there is anything specific that you particularly enjoyed or found valuable, we would love to hear more about it.We truly appreciate your support.Thank you once again for your wonderful review.

Hi Micah,Thank you for taking the time to complete our survey! We are thrilled to hear that you enjoyed your trip into the Ballyverse. It is our goal to make Bally’s the premier name in gaming and entertainment, and your feedback is key to making that happen. I am pleased to hear that our team was able to create an engaging and memorable experience for you. Please feel free to contact me directly and it will be my pleasure to assist with any additional comments or questions you may have.We look forward to welcoming you back the next time you decide to jump into the thrill here at Bally’s!

Hi Mary,Thank you for taking the time to complete our survey. Please know that our goal is to provide an engaging and memorable experience for every guest, and your feedback is essential in helping us meet that goal.Thank you, and I hope that we will see you again soon.

Hi Yuri,Thank you for taking the time to complete our survey. Please know that our goal is to provide an engaging and memorable experience for every guest, and your feedback is essential in helping us meet that goal.Thank you, and I hope that we will see you again soon.

Thank you for taking time to complete this survey, your feedback will help us improve our service, our goal is to make your stay as comfortable as possible, we apologized for the inconvenience, but we assure you that we will work hard to resolve this issue. Thank you so much and hope to see you again soon.

hank you for taking the time to provide your feedback. We're delighted to hear that you enjoyed the pool and hot tub during your stay. However, we apologize for the inconvenience you experienced with the shower head. We understand that a refreshing and invigorating shower is an essential part of a comfortable stay, and we regret that we fell short in this aspect.We appreciate you bringing this to our attention, and we will address the issue with the shower head promptly to ensure that our guests have a satisfying shower experience. Your feedback is valuable to us as we continuously strive to improve our facilities and services.

Thank you, Spencer for taking the time to review our business! Come back and see us. Best,