Hotel berdekatan Sparks Street Mall

"Very good"

"Staff help me to find better parking lot and they were very nice and friendly."

"Personnel aimable qui nous a aidé à se reloger pour la nuit dans l’hôtel adjacent suite à un incendie sur notre étage."

"Difficult to find your way in from the underground parking. We were told to look for “yellow”, but there were no directional arrows or signage over the entrance door. On our way out to dinner, two vehicles stopped us in the underground lot to ask us how to get in to the hotel. Reception later told me “it’s only hard the first time you come here”. Rooms are very large and clean; mattress is comfortable. That’s all I need when I stay at a hotel!"

"Recommend it"

"Would def not recommend, hallways stink, people doing construction work with power tools early in the morning while we’re trying to sleep! Zero sound proof, rooms are dirty the couche had lots of dirty stains, some wall plugs weren’t working and the staff was extremely rude and altitude! Somebody should teach them hospitality!!"

"Best hotel in Ottawa"

"This was our first time going to Ottawa, the Sheraton was like a good location for a reasonable price. We got a room on the 11th floor, unfortunately our view was of a high-rise office building with floor to ceiling windows. The room was nice enough, very good sized and the bed was comfortable. The carpet did not look the cleanest, and the bathroom was quite basic for almost $200 a night. The employees were very friendly and welcoming, they allowed us to check in 2 hours early since our...

"Hotel is clean and in a good location. The issue I had is with check in. The room was not ready when I arrived just after 5pm and so I went out for a walk and was promised a text when the room was ready. I never got a text and headed back around 7pm where I was finally issued a room. I was given an accessibility room (I didn’t want an accessibility room) and I was told the room I am being given is a nicer room. So for my inconvenience they put me facing the back of the e building where there is...

"Tous était parfait"

"Chambre bien, localisation pratique, mais le déjeuner inclus est ordinaire, il manque de variété et d’options « santé »."

"Local is great, but hotel room seems a bit old. Car park is bad."

"Good"

"Merci"

"The staff was the best part of the stay. Very helpful & polite. The location was very convenient to the O train and walkable to Sparks St, Parliament buildings etc. The hotel itself is tired hence the renovations which you are only made aware of after you book and pay. Our room was still the old one but all their photos online are of renovated rooms which is a bit misleading. Once they are done it will be a great place to stay. The games room was just sad with old equipment in it. The pool is...

"We loved our two night stay at the Chateau Laurier in July 2026. A favourite place for us to visit! I had requested a bathtub if possible (I know more and more hotels are getting rid of those!) but it wasn't a deal breaker. However the lovely woman checking us in, was not able to oblige with the bathtub, but she felt we needed something else. Which we did NOT ask for! She offered us a certain amount for free food at any of the hotels eateries (which we gratefully took advantage of). ...