Hotel dengan Kolam Renang di Southall

"Camera non pulitissima e servizio giornaliero di pulizia un po’ scadente. Pigiama nn piegato, teiera non lavata, pulizia del lavabo approssimativa. Manca lo scopino per pulire il wc e condividendo la stanza e’ un problema. Colazione ottima e personale molto gentile"

"Staff were helpful and friendly but I had to wait nearly an hour for them to check that the tv in my room wasn't working. Terrible that each room only has 2 cups and 2 tsp. Extras had to be requested and I was given a cracked glass and a dirty knife. I was too tired and fed up to complain by that point. Rooms remind me of a student bedsit. Pool and sauna were nice I had a terrible night sleep bc I could hear the DLR trains and also humming from fridge."

"Sadly the stay wasn't great. The room had faulty hot water, the toilet kept running on and there was loud music playing into the early hours. When I raised it with staff upon check out, they said simply, 'please let us know earlier next time'. I'd checked in late, was tired and didn't want to change rooms by the time I realised all of the above. Poor show."

"Lovely room although didn’t receive an upgrade for my partner’s birthday. We received a chocolate mousse to the room and 2 free drinks vouchers, however I had read reviews saying people had received bottles of champagne. I also did not receive my Expedia 20% food and beverage perk. Bed was very comfy and the blackout blinds were amazing - the best night’s sleep I’ve had in ages! Member of spa staff on spa reception had her phone open on WhatsApp on the desk when we walked in. Also gave us the...

"Wasn’t quite what I was expecting on check in, more an apart-hotel than hotel. Check in area and bar / restaurants very good with nice ambience. Was a bit disappointed with room, didn’t feel it really reflected the pictures and description. Very small and space sacrificed to make into a studio area. Bed was tucked into a corner which made it awkward for 2 people and bathroom space limited. Expected it to be a bit more luxurious for price and compared to rest of hotel. That said, great location...

"Had an executive room and have to say was disappointed at the decor which really needs upgrading and the room looked very shabby."

"Accueil de la réception, propreté de la chambre, petit déjeuner parfait"