Servis Apartment di Solidaridad

"First, families need to be warned: this property has no elevator. If you have small children, carrying them and your belongings up and down those stairs is exhausting and unsafe. But that was only the beginning of the problems we faced. Our room had a balcony with no lock, which immediately created a dangerous situation for my kids. I reported it to the hotel, and they claimed they would send someone, but no one ever came. They offered us a lower-level apartment, but when we checked it, the...

"The apartment was amazing, the air conditioner worked perfectly, which was very important for us as the weather in Playa del Carmen was very warm. We loved everything, we really had a very pleasant stay "

"L'appartement est très bien, très propre et spacieux. Bien placé pour se balader à pied dans playa del carmen. La plage est accessible aussi à pied. A savoir, la piscine est toujours à l'ombre car elle est comme une rivière au milieu des 2 batiments principaux. Seul bémol est à l'arrivée, l'adresse de la réception n'est indiquée nulle part, j'ai mis 30 min à la trouver le soir à 21h. Le gardien de nuit a fini par m'accompagner."

"It was a very lovely place!"

"Excelente servicio, limpieza y atencion, lo unico malo que el elevador estuvo todo el tiempo descompuesto y para subir y bajar maletas y cosas tenias que hacerlo en varios viajes."

"La playa Una tragedia con el Sargazo"

"This is our first time staying at a boutique hotel at Playa del Carmen after 9 consecutive years with all inclusive resorts. We thought we tried something different. I really like the authenticity of the hotel, we stayed at the staffs were really nice and our stay included continental breakfast at a nearby restaurant. The room is clean, there are towels for shower and for beach. Card accessibility to the room control the lighting and A/C which work really well. There is a coffee maker and...

"Breakfast was simple nothing fancy need to upgrade the breakfast standard"

"Excelente y súper amables"

"it has been a very disappointing experience with that property . First day, electricity power went off . We were told that this happen when you start the air conditioning with the clothing dryer. They asked to put the breakers back on. Then the air conditioning in one of the bedroom (where my daughter and her 2 girls were sleeping) wasn't working. They sent someone to fix it but they needed to replace one part which took two days to receive. Once the part was replaced, then the air conditioning...

"Beautiful "