Hotel Rydges di Shire Pine Rivers Bal

"Great hotel in a great location. Staff was tip-top & hotel kept in great conditon. Special kudos to both the manager who offered us an upgraded room because we had a leaky sink faucet (we declined the move but I appreciated his concern for enhacing our stay) and for the tall gentleman who fixed the leak problem. He was pleasant, very focused on resolving the problem quickly, diagnosed & quickly fetched the part, left the work space clean and was out in less than 30 minutes ... great job."

"Whenever I visit town, Rydges is always my first choice. The rooms are clean and comfortable, the bedding and pillows are excellent, and the location is fantastic. The front desk staff were absolutely wonderful — polite, welcoming, and genuinely helpful, which I truly appreciated. However, this stay was a little disappointing. I was given an accessible room that wasn’t suited to my needs, and I didn’t want to take a room that someone else might genuinely need. I wasn't aware I had this room...