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Shangri-La Shenzhen

5.0 star property
Luxury hotel connected to a shopping centre in Shenzhen with 4 restaurants

Choose dates to view prices

Photo gallery for Shangri-La Shenzhen

Garden
View from room
Exterior
Lobby
Minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Housekeeping
The current price is RM295
RM343 total
includes taxes & fees
17 Jul - 18 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
10 bedrooms
  • 60 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds
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About the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Luohu Commercial City - 5 min walk - 0.4 km
  • The MixC Shopping Mall - 8 min walk - 0.7 km
  • Luohu Port - 9 min walk - 0.8 km
  • Dongmen Pedestrian Street - 19 min walk - 1.6 km
  • Huaqiangbei - 2 min drive - 2.8 km

Getting around

  • Shenzhen Station - 12 min walk
  • Guomao Station - 15 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 41 min drive

Restaurants

  • ‪麥當勞 - ‬14 min walk
  • ‪大良毋米粥 - ‬1 min drive
  • ‪利苑酒家 - ‬18 min walk
  • ‪意合园 - ‬4 min walk
  • ‪顶楼 - ‬4 min walk

About this property

Shangri-La Shenzhen

Luxury family-friendly hotel near Dongmen Pedestrian Street
Located close to Huaqiangbei, Shangri-La Shenzhen provides a poolside bar, shopping on-site and mini golf. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and happy hour. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 522 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Deep-soaking baths, free toiletries and hairdryers
  • 40-inch LED TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English

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  • Spa
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  • Free WiFi
9.2 out of 10, Wonderful, 519 reviews
The price is RM545
RM636 total
includes taxes & fees
26 Jul - 27 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 161 for adults and from CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Shenzhen?

As of 9 Jul 2025, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on 17 Jul 2025 start from RM 294.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Shenzhen?

Self-parking is free at this property.

What time is check-in at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Shangri-La Shenzhen?

Checkout is at noon.

Does Shangri-La Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.

Where is Shangri-La Shenzhen located?

This family-friendly Shenzhen hotel is located in the business district, within 3 mi (5 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center and Splendid China Folk Village are also within 9 mi (15 km). Guomao Station is 15 minutes by foot and Shenzhen Station is 12 minutes.

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Shangri-La Shenzhen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 413 out of 1000 reviews
Rating 8 - Good. 395 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Excellent hotel and
Stayed 6 nights in Jun 2025

10/10

Clean professional hotel with very good service.
Stayed 4 nights in Jun 2025

8/10

Nice hotel
Stayed 2 nights in May 2025

10/10

Great location
Stayed 1 night in Apr 2025

10/10

Staff services are excellent
Stayed 1 night in Jun 2025

10/10

Great location. Luxury hotel at affordable price. Would recommend for those wanting to shop & dine in Louhu area.
Stayed 2 nights in May 2025

10/10

Staff provided excellent service and are very professional and friendly. I have been staying at Shangri-La every year for the past 10 years and I am never disappointed which is why I keep coming back. Hotel is also conveniently located and very affordable for a 5 star hotel!!! I cannot wait to come back again in a few months time.
Stayed 2 nights in Jun 2025

10/10

Great location and service.
Stayed 1 night in Apr 2025

10/10

5-stars hotel quality. Very well trained and friendly staff. The location is excellent and convenient.
Stayed 3 nights in May 2025

10/10

Service and amenity are excellent. Room need new carpet
Stayed 3 nights in Jun 2025

10/10

Very convenient with food and convenient and subway station is just next to the hotel
Stayed 6 nights in Mar 2025

8/10

overall is good, but a bit old style
Stayed 1 night in Jun 2025

8/10

Overall a good hotel. Conveniently located next to the HK border. Nice exercise room and bed is comfortable. Quiet.
Stayed 1 night in May 2025

6/10

Very nice big bed, very comfy. The carpets were quite worn and the bathrooom dated, however it was good value for money. Wouldn’t class it as a 5 star. Tasty breakfast and good coffee.
Stayed 1 night in May 2025

10/10

Great location
Stayed 2 nights in Feb 2025

10/10

High quality room.
Stayed 1 night in Apr 2025

8/10

perfect location great services safety
Stayed 3 nights in Feb 2025

10/10

Great location
Stayed 2 nights in Jan 2025

10/10

Great location, good price
Stayed 5 nights in Jan 2025

10/10

Location is superb just a few mins walk from Luohu The hotel has maintained well And love the big bed and room
Stayed 2 nights in Feb 2025

10/10

Less than 10min walk from train station. Hotel although slightly dated is still excellent . Definitely value for money for a 5 star Shangri-la hotel.
Stayed 3 nights in Mar 2025

10/10

Very good location
Stayed 1 night in Jan 2025

10/10

Walking distance from Luoho Hong Kong Crossing.
Stayed 1 night in Apr 2025

10/10

Good location
Stayed 2 nights in Jan 2025

10/10

Good location
Stayed 1 night in Jan 2025