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The Magellan Sutera Resort

Photo gallery for The Magellan Sutera Resort

View from property
Private beach, beach shuttle, sun-loungers, beach umbrellas
Outdoor pool
Outdoor pool
Indoor spa tub

Overview of The Magellan Sutera Resort

The Magellan Sutera Resort

5.0 star property

4.2/5 Very good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
Map
1 Sutera Harbour Boulevard, Kota Kinabalu, Sabah, 88100

Explore the area

  • Popular LocationSutera Harbour9 min walk
  • Popular LocationSabah State Mosque19 min walk
  • Popular LocationImago Shopping Mall20 min walk
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)12 min drive

Room options

About this area

Kota Kinabalu

Located on a private beach, The Magellan Sutera Resort is in Downtown Kota Kinabalu neighbourhood and is connected to the convention centre. Tunku Abdul Rahman Park and Sedco Square are local attractions and those in the mood for shopping can visit Imago Shopping Mall and Plaza Wawasan. Travelling with kids? Consider Downbelow Adventure Centre, or check out an event or a game at Likas Stadium.

What's nearby

  • Sutera Harbour - 9 min walk
  • Sabah State Mosque - 19 min walk
  • Imago Shopping Mall - 20 min walk
  • Oceanus Waterfront Mall - 3 min drive
  • Warisan Square - 7 min drive

Getting around

  • Tanjung Aru Station - 4 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive

About this property

The Magellan Sutera Resort

5-star luxury resort located in Downtown Kota Kinabalu
At The Magellan Sutera Resort, you can look forward to a golf course, a bowling alley and a corner/local shop. With a private beach, sunloungers and a beach shuttle, this resort is the perfect place to soak up some sun. Indulge in aromatherapy, hydrotherapy and a hot stone massage at Mandara Spa, the on-site spa. Yoga classes and aerobics classes are offered at the gym; other things to do include volleyball and racquetball/squash. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with a waterslide
  • Free self-parking
  • Buffet breakfast (surcharge), 2 indoor tennis courts and a front desk safe
  • A gift shop, a billiards/pool table and meeting rooms
  • Guest reviews give good marks for the family-friendly amenities, breakfast and pool
Room features
All 456 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Separate baths/showers, free toiletries and hairdryers
  • LCD TVs with cable channels
  • Coffee/tea makers, ceiling fans and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10 AM: MYR 66 for adults and MYR 33 for children
  • 24-hour room service

Things to do

  • 2 indoor tennis courts
  • 3 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Hot tub
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must present proof vaccination and of Low Risk status on the MySejahtera mobile app at check-in.
All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.
This propertyโ€™s New Year's Eve gala dinner fee is included in the room rate for 2 persons on December 31, 2022. Additional fees of MYR 288 per adult and MYR 144 per child (6-11 years old) apply for guests exceeding this number.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 180.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 66 for adults and MYR 33 for children (approximately)
  • Rollaway bed fee: MYR 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Magellan Resort
Magellan Sutera
Magellan Sutera Kota Kinabalu
Magellan Sutera Resort
Magellan Sutera Resort Kota Kinabalu
Sutera Magellan
Sutera Magellan Resort
Sutera Resort
The Magellan Sutera
The Magellan Sutera Resort Resort
The Magellan Sutera Resort Kota Kinabalu
The Magellan Sutera Resort Resort Kota Kinabalu

Frequently asked questions

Does The Magellan Sutera Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at on 10 Dec 2022 start from RMย 450.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Magellan Sutera Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Magellan Sutera Resort?

Self-parking is free at this property.

What time is check-in at The Magellan Sutera Resort?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Magellan Sutera Resort?

Checkout is at noon.

Where is The Magellan Sutera Resort located?

Located in Downtown Kota Kinabalu, this beachfront resort is connected to the convention centre and within a 15-minute walk of Sutera Harbour and Gleneagles Hospital. Sabah State Mosque and Imago Shopping Mall are also within 1 mile (2 km).

Can I cancel my reservation for free at The Magellan Sutera Resort and receive a full refund?

Yes, The Magellan Sutera Resort offers free cancellation on select room rates, because flexibility matters! Please refer to The Magellan Sutera Resort cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 481 out of 1000 reviews" "
" "5 - Excellent 48%
Rating 4 - Good. 344 out of 1000 reviews" "
" "4 - Good 34%
Rating 3 - Okay. 103 out of 1000 reviews" "
" "3 - Okay 10%
Rating 2 - Poor. 44 out of 1000 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 28 out of 1000 reviews" "
" "1 - Terrible 3%

4.1/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Lee Ming
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sea view.
Stayed 4 nights in Oct 2022

2/5 Poor

Anna
Travelled with group
Disliked: Staff & service, property conditions & facilities
Very disappointing and not living to the promise..
We spent 3 nights here and were disappointed too many times for a 5 star resort. Facilities are fine but quite dated, certainly not what I would expect. But that's not a problem except there was no warm water on the first 1.5 days. The staff however lacks very much on every front. Breakfast starts at 6 am, 30 min later still no one at the egg station. I asked the staff, asked again some 7 min later. 20 min later I give up. We have a set dinner every night. We are told (twice) this will be the same menu every night but we can change the main course only the following nights. Only the last night we learn that there are 3 or 4 different set menus, great, just surprising that we did not learn that the first 2 nights. I want to add drinks (ca 10 USD) to the room no. to settle at check-out. Not possible because I did not leave a deposit at check-in (I would if someone even asked about it). Last night we order a sparkling water and a piรฑa colada. To avoid a misunderstanding I show it in the menu. 5 min later the waiter comes back, she does not know what I wanted. I show each item again in the menu. After a while she comes back (still no water) and says we cannot order piรฑa colada. I want to choose another cocktail but she tells me I cannot order any, only water. Later I find out that I could have ordered any cocktail I wanted (also piรฑa colada). Concierge would not take our postcards for sending, sent us to town. On a good side: the surrounding area is very nice.
Stayed 3 nights in Aug 2022

5/5 Excellent

Li Ping
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
It was just one night but it was excellent from the moment we check in to the time we checked out. Staff were friendly, great location, clean and breakfast spread was superb too!
Stayed 1 night in Jul 2022

4/5 Good

Edward
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

5/5 Excellent

Denny
Stayed 1 night in May 2022

5/5 Excellent

Salmah
Stayed 3 nights in May 2022

4/5 Good

Glenda
Stayed 1 night in May 2022

5/5 Excellent

Li En
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a pleasant stay
Stayed 1 night in May 2022

5/5 Excellent

Annie
Stayed 1 night in May 2022

5/5 Excellent

Azian
Stayed 1 night in May 2022

General hotel information

Hotel locationKota Kinabalu
Star rating5 star property
Nearest airportKota Kinabalu (BKI-Kota Kinabalu Intl.)
Accommodation typeResort
Nearby landmarksSutera Harbour, Sabah State Mosque, Imago Shopping Mall