- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2020
Overview of The Magellan Sutera Resort
Photo gallery
Guest reviews
Very Good
1,068 reviews
Guests rated this property 4.1/5 for cleanliness.
Amenities
- Pool
- Free WiFi
- Free parking
- Air Conditioning
Map
1 Sutera Harbour Boulevard, Kota Kinabalu, Sabah
What's nearby
Sutera Harbour9 min walk
Sabah State Mosque20 min walk
Imago Shopping Mall7 min drive
Kota Kinabalu (BKI-Kota Kinabalu Intl.)12 min drive
Choose dates to view prices
Deluxe Garden View
Photos of Deluxe Garden View
Deluxe Garden View
4.2/5 guest room ratingMore detailsRoom amenities
- 44 sq m
- Sleeps 3
Deluxe Sea View
Photos of Deluxe Sea View
Deluxe Sea View
4.2/5 guest room ratingMore detailsRoom amenities
- 44 sq m
- Sea view
- Sleeps 3
Magellan Club Sea View
Photos of Magellan Club Sea View
Magellan Club Sea View
4.4/5 guest room ratingMore detailsRoom amenities
- 59 sq m
- Sea view
- Sleeps 3
Magellan Executive Suite
Photos of Magellan Executive Suite
Magellan Executive Suite
4.5/5 guest room ratingMore detailsRoom amenities
- 96 sq m
- Sea view
- Sleeps 3
Magellan Club Suite
Photos of Magellan Club Suite
Magellan Club Suite
More detailsRoom amenities
- 149 sq m
- Sea view
- Sleeps 3
Deluxe Garden View (Malaysia, Singapore and Brunei Residents Only)
Photos of Deluxe Garden View (Malaysia, Singapore and Brunei Residents Only)
Deluxe Garden View (Malaysia, Singapore and Brunei Residents Only)
More detailsRoom amenities
- 44 sq m
- Sleeps 3
Magellan Club Sea View (Malaysia, Singapore and Brunei Residents Only)
Photos of Magellan Club Sea View (Malaysia, Singapore and Brunei Residents Only)
Magellan Club Sea View (Malaysia, Singapore and Brunei Residents Only)
More detailsRoom amenities
- 59 sq m
- Sea view
- Sleeps 3
Deluxe Sea View (Malaysia, Singapore and Brunei Residents Only)
Photos of Deluxe Sea View (Malaysia, Singapore and Brunei Residents Only)
Deluxe Sea View (Malaysia, Singapore and Brunei Residents Only)
More detailsRoom amenities
- 44 sq m
- Sea view
- Sleeps 3
Magellan Club Suite (Malaysia, Singapore and Brunei Residents Only)
Photos of Magellan Club Suite (Malaysia, Singapore and Brunei Residents Only)
Magellan Club Suite (Malaysia, Singapore and Brunei Residents Only)
More detailsRoom amenities
- 149 sq m
- Sea view
- Sleeps 3
Magellan Executive Suite (Malaysia, Singapore and Brunei Residents Only)
Photos of Magellan Executive Suite (Malaysia, Singapore and Brunei Residents Only)
Magellan Executive Suite (Malaysia, Singapore and Brunei Residents Only)
More detailsRoom amenities
- 96 sq m
- Sea view
- Sleeps 3
About this area
Kota Kinabalu
Located on a private beach, The Magellan Sutera Resort is in Downtown Kota Kinabalu neighbourhood and is connected to the convention centre. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Travelling with kids? Consider Anjung Samudera and Sedco Square.
What's nearby
- Sutera Harbour - 9 min walk
- Sabah State Mosque - 20 min walk
- Imago Shopping Mall - 7 min drive
- Anjung Samudera - 7 min drive
- Kompleks Asia City - 7 min drive
Getting around
- Tanjung Aru Station - 5 min drive
- Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive
Restaurants
- Where to eat
- Al Fresco – Ocean-view fine-dining restaurant offering Mediterranean cuisine. Serves lunch and dinner.
- Ferdinand's – Fine-dining restaurant offering Italian cuisine. Serves dinner.
- Five Sails – Buffet restaurant offering Malaysian cuisine. Open daily.
- Tarik's Lobby Lounge – Pool-view lobby lounge. Serves light fare.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self parking
Beach shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 6 AM–10 AM: MYR 66 for adults and MYR 33 for children
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Things to do
2 indoor tennis courts
3 outdoor tennis courts
Arcade/game room
Billiards/pool table
Bowling alley
Children's pool
Fitness centre
Full-service spa
Golf course
Golf driving range
Outdoor pool
Racquetball/squash
Sauna
Hot tub
Tennis
Volleyball
Family friendly
Arcade/game room
Babysitting/childcare (surcharge)
Bowling alley
Children's pool
Dry-cleaning service
Corner/local shop
Laundry facilities
Outdoor pool
Conveniences
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand
Corner/local shop
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tennis lessons
Tour/ticket assistance
Wedding services
Languages spoken
Chinese
English
Malay
Business services
Business centre
Meeting rooms
Outdoors
BBQ grill(s)
Beach loungers
Beach umbrellas
Garden
Private beachfront location
Terrace
Spa
Aromatherapy
Body wraps
Facials
Hydrotherapy
Massage - hot stone
Sauna
Spa open daily
Hot tub
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
More
Beach towels
Smoke-free property
Room amenities
Bedroom
Air conditioning
Ceiling fan
Bathroom
Free toiletries
Hairdryer
Separate bathtub and shower
Entertainment
TV/satellite channels
LCD TV
Food and drink
Coffee/tea maker
Free bottled water
Minibar
More
Desk
Free newspapers
Iron/ironing board
Safe
Policies
Check-in
Check-in between 2 PM and midnight
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
This property doesn't offer after-hours check-in
Guests booked in a Malaysia and Singapore Residents Only room type must present valid resident ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 180.0 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: MYR 66 for adults and MYR 33 for children (approximately)
- Rollaway bed fee: MYR 180.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Guest reviews
- Liked: Property conditions & facilities, room comfort
- Disliked: Cleanliness, staff & service
Bad customer service
The reception didn't record information correctly and blame me for miscommunication and expect me to pay extra for buffet person, slow service, slow food and overall mediocre experience
Stayed 1 night in Jan 2020
- Disliked: Cleanliness, staff & service
What has happened to Magellan?
We were made to wait for nearly 40mins to be checked in. Check-in service is so slow motion, it's not acceptable. Staff were friendly, but not well trained at all. Ordered a bottle of wine, but the wine still served even though the bottle had leaked wine leak mark on it's side. Swimming pool was not cleaned as should be with wet wipes found inside the pool. mattress was old and badly sprung, which was covered over by thick bed underlay. Maintenance of the property is obviosly lacking.
Stayed 3 nights in Dec 2019
This traveller didn’t leave comments with their review
Stayed 5 nights in Nov 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KK1
Had a great time here...apart from the whistle blowing life guards. I felt they were a bit over the top. I also had an allergic reaction to jelly fish larvae bites(jelly bugs) that I got on a snorkeling trip booked through the hotel. The guide advised there were stingers but I reacted badly. The hotel did not know what was wrong and recommended going to the hospital. We were flying to Sandakan so I was unable to do this. In Sandakan I went to the doctors and was advised it was chicken pox. It was only at the lovely Turtle Island that the life guard put vinegar on my bites which were on my legs and arms and torso. they were all blistered and incredibly itchy. He was outraged that the snorkel guide in KK had not advised me to do this. So my one issue with the hotel is that they did not recognize what this could have been. I did mention the bites while snorkeling.
Stayed 3 nights in Sep 2019