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Overview of The Magellan Sutera Resort

Photo gallery

Guest reviews

4.2 / 5Very Good
1,068 reviews
Guests rated this property 4.1/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

Popular LocationSutera Harbour9 min walk
Popular LocationSabah State Mosque20 min walk
Popular LocationImago Shopping Mall7 min drive
AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)12 min drive

Choose dates to view prices

  • Deluxe Garden View

    4.2/5 guest room rating

    Room amenities

    • 44 sq m
    • Sleeps 3
    More details
  • Deluxe Sea View

    4.2/5 guest room rating

    Room amenities

    • 44 sq m
    • Sea view
    • Sleeps 3
    More details
  • Magellan Club Sea View

    4.4/5 guest room rating

    Room amenities

    • 59 sq m
    • Sea view
    • Sleeps 3
    More details
  • Magellan Executive Suite

    4.5/5 guest room rating

    Room amenities

    • 96 sq m
    • Sea view
    • Sleeps 3
    More details
  • Magellan Club Suite

    Room amenities

    • 149 sq m
    • Sea view
    • Sleeps 3
    More details
  • Deluxe Garden View (Malaysia, Singapore and Brunei Residents Only)

    Room amenities

    • 44 sq m
    • Sleeps 3
    More details
  • Magellan Club Sea View (Malaysia, Singapore and Brunei Residents Only)

    Room amenities

    • 59 sq m
    • Sea view
    • Sleeps 3
    More details
  • Deluxe Sea View (Malaysia, Singapore and Brunei Residents Only)

    Room amenities

    • 44 sq m
    • Sea view
    • Sleeps 3
    More details
  • Magellan Club Suite (Malaysia, Singapore and Brunei Residents Only)

    Room amenities

    • 149 sq m
    • Sea view
    • Sleeps 3
    More details
  • Magellan Executive Suite (Malaysia, Singapore and Brunei Residents Only)

    Room amenities

    • 96 sq m
    • Sea view
    • Sleeps 3
    More details

About this area

Kota Kinabalu

Located on a private beach, The Magellan Sutera Resort is in Downtown Kota Kinabalu neighbourhood and is connected to the convention centre. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Travelling with kids? Consider Anjung Samudera and Sedco Square.

Popular Location

What's nearby

  • Sutera Harbour - 9 min walk
  • Sabah State Mosque - 20 min walk
  • Imago Shopping Mall - 7 min drive
  • Anjung Samudera - 7 min drive
  • Kompleks Asia City - 7 min drive

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive

Restaurants

  • Where to eat
  • Al Fresco – Ocean-view fine-dining restaurant offering Mediterranean cuisine. Serves lunch and dinner.
  • Ferdinand's – Fine-dining restaurant offering Italian cuisine. Serves dinner.
  • Five Sails – Buffet restaurant offering Malaysian cuisine. Open daily.
  • Tarik's Lobby Lounge – Pool-view lobby lounge. Serves light fare.

About this property

The Magellan Sutera Resort

Hotel with private beach and full-service spa
Spend the day relaxing at The Magellan Sutera Resort's private beach, practising your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 456 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LCD TVs with satellite channels. Other amenities available to guests include minibars, separate bathtubs and showers and coffee/tea makers.
The Magellan Sutera Resort offers 456 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.
This Kota Kinabalu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Beach shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: MYR 66 for adults and MYR 33 for children
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

2 indoor tennis courts
3 outdoor tennis courts
Arcade/game room
Billiards/pool table
Bowling alley
Children's pool
Fitness centre
Full-service spa
Golf course
Golf driving range
Outdoor pool
Racquetball/squash
Sauna
Hot tub
Tennis
Volleyball

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Bowling alley
Children's pool
Dry-cleaning service
Corner/local shop
Laundry facilities
Outdoor pool

Conveniences

Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tennis lessons
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Malay

Business services

Business centre
Meeting rooms

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Garden
Private beachfront location
Terrace

Spa

Aromatherapy
Body wraps
Facials
Hydrotherapy
Massage - hot stone
Sauna
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Ceiling fan

Bathroom

Free toiletries
Hairdryer
Separate bathtub and shower

Entertainment

TV/satellite channels
LCD TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free newspapers
Iron/ironing board
Safe

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Guests booked in a Malaysia and Singapore Residents Only room type must present valid resident ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180.0 per day.
Cots (infant beds) are not available

Payment types at the property

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 66 for adults and MYR 33 for children (approximately)
  • Rollaway bed fee: MYR 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Guest reviews

4.2
Very Good
5 - Excellent
499
4 - Good
385
3 - Okay
108
2 - Mediocre
50
1 - Poor
26
4.1
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Mar 2020

3/5

  • Liked: Property conditions & facilities, room comfort
  • Disliked: Cleanliness, staff & service

Bad customer service

The reception didn't record information correctly and blame me for miscommunication and expect me to pay extra for buffet person, slow service, slow food and overall mediocre experience

Stayed 1 night in Jan 2020

2/5

  • Disliked: Cleanliness, staff & service

What has happened to Magellan?

We were made to wait for nearly 40mins to be checked in. Check-in service is so slow motion, it's not acceptable. Staff were friendly, but not well trained at all. Ordered a bottle of wine, but the wine still served even though the bottle had leaked wine leak mark on it's side. Swimming pool was not cleaned as should be with wet wipes found inside the pool. mattress was old and badly sprung, which was covered over by thick bed underlay. Maintenance of the property is obviosly lacking.

Stayed 3 nights in Dec 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    KK1

    Had a great time here...apart from the whistle blowing life guards. I felt they were a bit over the top. I also had an allergic reaction to jelly fish larvae bites(jelly bugs) that I got on a snorkeling trip booked through the hotel. The guide advised there were stingers but I reacted badly. The hotel did not know what was wrong and recommended going to the hospital. We were flying to Sandakan so I was unable to do this. In Sandakan I went to the doctors and was advised it was chicken pox. It was only at the lovely Turtle Island that the life guard put vinegar on my bites which were on my legs and arms and torso. they were all blistered and incredibly itchy. He was outraged that the snorkel guide in KK had not advised me to do this. So my one issue with the hotel is that they did not recognize what this could have been. I did mention the bites while snorkeling.

    Stayed 3 nights in Sep 2019