Shamley Green hotels from RM187

"Room was small but for one night before flying it was in the ideal location"

"I arrived at the hotel around 10pm ahead of an early flight the next morning, and the experience was disappointing from the start. No restaurants were serving food at that time, leaving room service as the only option. When I got to the room, the bed hadn’t been made properly for arrival, and the mattress was so worn I could feel the springs through it. This stay was nowhere near the standard I’ve experienced at other Hilton locations, especially surprising for an airport hotel where comfort and convenience matter most. In all honesty, I’ve had far more comfortable rooms at budget hotels."

"Room was clean and adequate for my one night stay. Shower worked great as did the air con. Staff were excellent on my early arrival allowing me to check in early fir very reasonable cost. "

"Good location, clean room, pillows are a little hard but that maybe my preference, use of the health centre and pool was included, nice perk. Would recommend "

"Value for money, toilet fan was not working. Also we hardly see anybody at reception and bar area. Lack of staff."

"Bteakfast was very good, plus the gym accessibility was also great, especially given the size of the facility. "

"Easy reach to the airport. Nice bar and restaurant"

"Fantastic that the hotel is a few steps from the terminal."

"The reception staff are great. The location being in Gatwick is terrific of course, convenient for the airport and trains. The amenities are clean and comfortable however dinner service let the hotel down. No shortage of staff it seemed but totally disorganised the night we were there. Guests were asking for menus, following up on drinks, food and dinners. My husband finally received a dessert he was waiting for only to have another brought to the room long after we left the dining room. It seemed like disorganised chaos. The hotel if they rectify training and ensure some procedures in place in the dining room will nail it."