Hotel Mesra Haiwan Kesayangan di Shah Alam

"The building and its amenities were fine. The location is good. The host is terrible. The host did not provide cleaning service nor was it equipped for self cleaning. After repeated complains host sent the cleaner once during our 5 day stay. The cleaner then for some odd reason locked the washing machine access with a padlock which was not opened despite complains. The kitchen area had crawling insects that were not taken care of despite complaints. It was a terrible experience. And the place...