Hotel dengan Kolam Renang di Saxmundham

"Even though there are positives in that this hotel is located in a quiet area and has ample parking I do not know how it is rated a 4 star. The decor is from the 70’s and needs a serious update. Even though the website says there is a fan in the room I had to go down to reception and ask for one. The carpets need replacing and there is no ramp into the reception area so you have to carry any luggage up and down stairs. No fridge in the room either. The wi-if was so bad I couldn’t have a 5 minute...

"Clean rooms with everything you would expect in most hotels. Complimentary water in the room was welcomed especially as we stayed when temperatures were higher. Only upgrade that would be helpful is air-conditioning although we were lucky we had a cross draught with the window and balcony doors which helped hugely. All requests of staff even when it came to children's food requests (difficult eaters) were fulfilled. No requests were too big. The afternoon tea was lovely and definitely...

"The resort is absolutely gorgeous ! The staff were truly 5 stars. Harriet was especially delightful She made our lunch extra special with great recommendations. We really enjoyed her cheerful personality and found her to be very professional. Elliot at the Bar was fantastic and Jordan the night porter was super helpful. The Spa was relaxing, peaceful and stunning! Our room and the resort as a whole was very clean and just immaculate. A living historical experience. The only thing I would...