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The Park Hotel, Sure Hotel Collection by Best Western

3.0 star property
Hotel in Diss with 24-hour front desk and restaurant

Choose dates to view prices

The Park Hotel, Sure Hotel Collection by Best Western, near the city center, offers a daily manager's reception and in-room WiFi. Guests enjoy free self parking, luggage storage, and helpful staff while relaxing at the bar or dining in the restaurant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

Classic Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Shower/bath combination
Hairdryer
Laptop workspace
Desk
Iron/ironing board
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Shower/bath combination
Hairdryer
Laptop workspace
Desk
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Shower/bath combination
Hairdryer
Laptop workspace
Desk
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Single Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Classic Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Shower/bath combination
Hairdryer
Laptop workspace
Desk
Iron/ironing board
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Shower/bath combination
Hairdryer
Laptop workspace
Desk
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Classic Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Shower/bath combination
Hairdryer
Laptop workspace
Desk
Iron/ironing board
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Shower/bath combination
Hairdryer
Laptop workspace
Desk
Iron/ironing board
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Shower/bath combination
Hairdryer
Laptop workspace
Desk
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Shower/bath combination
Hairdryer
Laptop workspace
Desk
Iron/ironing board
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Denmark St, Diss, England, IP22 4LE

What's nearby

  • The Corn Hall - 3 min walk - 0.3 km
  • Diss Mere Wildlife Garden - 5 min walk - 0.4 km
  • Bressingham Steam and Gardens - 4 min drive - 4.3 km
  • Snetterton Race Circuit - 18 min drive - 22.0 km
  • Banham Zoo - 21 min drive - 13.9 km

Getting around

  • Diss Station - 3 min drive
  • Norwich (NWI-Norwich Intl.) - 57 min drive

Restaurants

  • ‪The White Hart Inn - ‬3 min drive
  • ‪The Burston Crown - ‬5 min drive
  • ‪Ampersand Brew Tap - ‬3 min drive
  • ‪The Thatchers Needle - ‬3 min walk
  • ‪Scole Inn - ‬5 min drive

About this property

The Park Hotel, Sure Hotel Collection by Best Western

Property highlights
Consider a stay at The Park Hotel, Sure Hotel Collection by Best Western and take advantage of a free daily manager's reception, a bar and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a front desk safe and a 24-hour front desk
  • Luggage storage
Room features
All rooms are individually furnished, and offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi.
More conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • Wardrobes/cupboards, heating and daily housekeeping

Similar properties

Terrace/patio

The Scole Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 312 reviews
The price is RM413
RM496 total
includes taxes & fees
5 Nov - 6 Nov
The Scole Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 12.95 for adults and from GBP 5.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

The Park Hotel
The Park Hotel Sure Hotel Collection by Best Western
The Park Hotel, Sure Hotel Collection by Best Western Diss
The Park Hotel, Sure Hotel Collection by Best Western Hotel
The Park Hotel, Sure Hotel Collection by Best Western Hotel Diss

Frequently asked questions

Is The Park Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Park Hotel, Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at The Park Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Park Hotel, Sure Hotel Collection by Best Western?

Checkout is at 11:00 AM.

Where is The Park Hotel, Sure Hotel Collection by Best Western located?

Situated in Diss, this hotel is within a 5-minute walk of The Corn Hall and Diss Town Council. Diss Mere Wildlife Garden and Diss Museum are also within 10 minutes. Diss Station is 21 minutes by foot.

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Reviews

The Park Hotel, Sure Hotel Collection by Best Western Reviews

7.2

Good

7.8

Cleanliness

8.6

Amenities

8.6

Staff & service

7.6

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 36 reviews
Rating 8 - Good. 9 out of 36 reviews
Rating 6 - Okay. 9 out of 36 reviews
Rating 4 - Poor. 4 out of 36 reviews
Rating 2 - Terrible. 3 out of 36 reviews

Reviews

8/10 Good

Simon

Liked: Staff & service, room comfort

Ok for overnight business stay

Close to where I was working not used this hotel before ok for my needs good bar & restaurant
Stayed 1 night in Jan 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

All good friendly service excellent breakfast
Stayed 1 night in Oct 2022

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room we stayed in was in a poor condition and the bathroom in particular looks like it hasn’t been decorated for years. It certain didn’t feel like a 4 star experience.
Stayed 1 night in May 2023

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service

You will not be afraid of the dark

Arrived to be faced with check in on a computer. Since the stay was booked through hotels.com for some reason all the addresses and contacts information was for hotels.Com. When I tried to update my contact info the system through me out. Twice. Luckily one of the barmaids helped me out and gave me a room key. The room was a newly refurbished one on the ground floor. Unfortunately the room had emergency lighting that had a bright LED shining all night and was not conducive to sleep. After a sleepless night we complained to the front desk which was now manned and got moved to an older room. No emergency lights and a good nights sleep was achieved. The staff were very helpful and pleasant throughout our stay. Breakfast was very good but we did not eat in the evening.
Emergency lighting in room.
Stayed 2 nights in Jul 2023

8/10 Good

David

It was a pleasant stay, room was comfortable, breakfast was good, staff were helpful and friendly
Stayed 1 night in Jul 2023

4/10 Poor

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
i booked a room for 3 adults and in our arrival we were given a room with one double bed, thankfully we checked before going to our event we’re booked to go to.the staff were helpful but it’s not really exceptable thst i had to bring that to there attention. it also ment that i was running late to where i needed to be. thankfully they found a small room for our 3rd adult but it wasn’t near our room
Stayed 1 night in Jul 2023

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room, but eat and drink? Not so good.

The room was absolutely fine, up-to-date and comfortably equipped. During a heatwave, it was a real pleasure to be able to get the room to a comfortable temperature. BUT the tv wouldn't work, at all. A trendy, new "smart" set which said simply, for 3 days, "No signal". Unacceptable. Food: pleasant enough but unexceptional. The big problem in the restaurant/bar was that there simply weren't enough staff. Those we encountered we all lovely, helpful and efficient, but they were being asked to do far too much and the results were delays, long waits etc. Not so good.
Stayed 3 nights in Jun 2023

6/10 Okay

Garry

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel nice , however , should wish to contact them prior to staying , tou got no chance .... They dont answer emails and the phone number advertised is no longer in service
Stayed 1 night in Jun 2023

6/10 Okay

Robert

Disliked: Cleanliness, room comfort
Hotel did not have proper restaurant and the meals nothing like advertised on web site the outside beer garden needs a new fence and weeding did not enjoy our stay there
Stayed 3 nights in May 2023

10/10 Excellent

Mary Ann

The outside was a bit scruffy but the room was ideal.
Stayed 1 night in May 2023

8/10 Good

Laurina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 6 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine

Not bad. a little dated and in need of a coat of paint in places but fine for a short stay. The breakfast was good.
Stayed 1 night in May 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable with issues

Much better than I was expecting. The room I was in was modern, clean and comfortable. Staff very friendly. The room was also well supplied with tea, coffee, hot chocolate and biscuits. Only downsides were 1) there is a ridiculously bright green emergency exit light in the room (for which they furnish eye masks) and 2) the walls are pretty thin and I was serenaded by snoring in the next room (for which they furnish ear plugs). The latter two issues do not make for the restful night's sleep one wants in a hotel so would love to rate the establishment more highly but these detract from the experience.
Stayed 1 night in May 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice hotel. Comfy bed nice room good facilities. Happy with my stay.
Stayed 1 night in Apr 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional convenient for our needs. A little tired in places and needing the autumn leaves clearing . Otherwise very good with a good breakfast.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

The hotel is in a great location for Diss and it's restaurants and shops. It's seen better days and could use a lick of paint here and there but it's comfortable and good value.
Stayed 2 nights in Nov 2022

8/10 Good

Ekow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to our liking and the front-desk lady, Angela, was very helpful and pleasant.
Stayed 1 night in Oct 2022

2/10 Terrible

Louise

Stayed 2 nights in Aug 2023

10/10 Excellent

Graham

Stayed 1 night in Aug 2023

10/10 Excellent

Darren

Stayed 1 night in Jul 2023

4/10 Poor

Carol

Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Rachel

Stayed 1 night in Jul 2023

8/10 Good

cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Anthony

Stayed 2 nights in Jul 2023