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The Park Hotel, Sure Hotel Collection by Best Western

3.0 star property
Hotel in Diss with 24-hour front desk and restaurant

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Photo gallery for The Park Hotel, Sure Hotel Collection by Best Western

Exterior
Dining
1 bedroom, in-room safe, individually decorated, individually furnished
Exterior
1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

Classic Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Shower/bath combination
Hairdryer
Desk
Iron/ironing board
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Shower/bath combination
Hairdryer
Desk
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Shower/bath combination
Hairdryer
Desk
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Classic Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Shower/bath combination
Hairdryer
Desk
Iron/ironing board
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Shower/bath combination
Hairdryer
Desk
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Single Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Classic Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Shower/bath combination
Hairdryer
Desk
Iron/ironing board
  • Sleeps 1
  • 1 Single Bed

Deluxe Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Shower/bath combination
Hairdryer
Desk
Iron/ironing board
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Shower/bath combination
Hairdryer
Desk
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Shower/bath combination
Hairdryer
Desk
Iron/ironing board
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Denmark St, Diss, England, IP22 4LE

What's nearby

  • The Corn Hall - 3 min walk - 0.3 km
  • Diss Mere Wildlife Garden - 5 min walk - 0.4 km
  • Bressingham Steam and Gardens - 4 min drive - 4.3 km
  • Snetterton Race Circuit - 18 min drive - 22.0 km
  • Banham Zoo - 21 min drive - 13.9 km

Getting around

  • Diss Station - 3 min drive
  • Norwich (NWI-Norwich Intl.) - 57 min drive

Restaurants

  • Lee's Cottage
  • ‪Morrisons Cafe - ‬7 min walk
  • ‪The Cock Inn - ‬7 min walk
  • ‪The White Hart - ‬3 min drive
  • ‪Ampersand Brew Co - ‬3 min drive

About this property

The Park Hotel, Sure Hotel Collection by Best Western

Property highlights
Consider a stay at The Park Hotel, Sure Hotel Collection by Best Western and take advantage of a free daily manager's reception, a bar and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and a front desk safe
  • Luggage storage
Room features
All rooms are individually furnished, and offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi.
More conveniences in all rooms include:
  • Shower/bath combinations, free toiletries and hairdryers
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English

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  • Kitchen
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 1 September 2024 to 1 September 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 12.95 for adults and from GBP 5.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

The Park Hotel
The Park Hotel Sure Hotel Collection by Best Western
The Park Hotel, Sure Hotel Collection by Best Western Diss
The Park Hotel, Sure Hotel Collection by Best Western Hotel
The Park Hotel, Sure Hotel Collection by Best Western Hotel Diss

Frequently asked questions

Is The Park Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Park Hotel, Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at The Park Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Park Hotel, Sure Hotel Collection by Best Western?

Checkout is at 11:00 AM.

Where is The Park Hotel, Sure Hotel Collection by Best Western located?

Situated in Diss, this hotel is within a 5-minute walk of The Corn Hall and Diss Town Council. Diss Mere Wildlife Garden and Diss Museum are also within 10 minutes. Diss Station is 21 minutes by foot.

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The Park Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 36 reviews
Rating 8 - Good. 9 out of 36 reviews
Rating 6 - Okay. 9 out of 36 reviews
Rating 4 - Poor. 4 out of 36 reviews
Rating 2 - Terrible. 3 out of 36 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Laurina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 6 nights in May 2023

8/10 Good

David

It was a pleasant stay, room was comfortable, breakfast was good, staff were helpful and friendly
Stayed 1 night in Jul 2023

8/10 Good

Simon

Liked: Staff & service, room comfort

Ok for overnight business stay

Close to where I was working not used this hotel before ok for my needs good bar & restaurant
Stayed 1 night in Jan 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

All good friendly service excellent breakfast
Stayed 1 night in Oct 2022

10/10 Excellent

Mary Ann

The outside was a bit scruffy but the room was ideal.
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine

Not bad. a little dated and in need of a coat of paint in places but fine for a short stay. The breakfast was good.
Stayed 1 night in May 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional convenient for our needs. A little tired in places and needing the autumn leaves clearing . Otherwise very good with a good breakfast.

6/10 Okay

Robert

Disliked: Cleanliness, room comfort
Hotel did not have proper restaurant and the meals nothing like advertised on web site the outside beer garden needs a new fence and weeding did not enjoy our stay there
Stayed 3 nights in May 2023

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room we stayed in was in a poor condition and the bathroom in particular looks like it hasn’t been decorated for years. It certain didn’t feel like a 4 star experience.
Stayed 1 night in May 2023

6/10 Okay

Garry

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel nice , however , should wish to contact them prior to staying , tou got no chance .... They dont answer emails and the phone number advertised is no longer in service
Stayed 1 night in Jun 2023

4/10 Poor

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
i booked a room for 3 adults and in our arrival we were given a room with one double bed, thankfully we checked before going to our event we’re booked to go to.the staff were helpful but it’s not really exceptable thst i had to bring that to there attention. it also ment that i was running late to where i needed to be. thankfully they found a small room for our 3rd adult but it wasn’t near our room
Stayed 1 night in Jul 2023

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service

You will not be afraid of the dark

Arrived to be faced with check in on a computer. Since the stay was booked through hotels.com for some reason all the addresses and contacts information was for hotels.Com. When I tried to update my contact info the system through me out. Twice. Luckily one of the barmaids helped me out and gave me a room key. The room was a newly refurbished one on the ground floor. Unfortunately the room had emergency lighting that had a bright LED shining all night and was not conducive to sleep. After a sleepless night we complained to the front desk which was now manned and got moved to an older room. No emergency lights and a good nights sleep was achieved. The staff were very helpful and pleasant throughout our stay. Breakfast was very good but we did not eat in the evening.
Emergency lighting in room.
Stayed 2 nights in Jul 2023

2/10 Terrible

Louise

Stayed 2 nights in Aug 2023

10/10 Excellent

Graham

Stayed 1 night in Aug 2023

10/10 Excellent

Darren

Stayed 1 night in Jul 2023

4/10 Poor

Carol

Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Rachel

Stayed 1 night in Jul 2023

8/10 Good

cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Anthony

Stayed 2 nights in Jul 2023

4/10 Poor

Marcin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Andrew

Stayed 1 night in Jun 2023

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room, but eat and drink? Not so good.

The room was absolutely fine, up-to-date and comfortably equipped. During a heatwave, it was a real pleasure to be able to get the room to a comfortable temperature. BUT the tv wouldn't work, at all. A trendy, new "smart" set which said simply, for 3 days, "No signal". Unacceptable. Food: pleasant enough but unexceptional. The big problem in the restaurant/bar was that there simply weren't enough staff. Those we encountered we all lovely, helpful and efficient, but they were being asked to do far too much and the results were delays, long waits etc. Not so good.
Stayed 3 nights in Jun 2023

4/10 Poor

Adam

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable with issues

Much better than I was expecting. The room I was in was modern, clean and comfortable. Staff very friendly. The room was also well supplied with tea, coffee, hot chocolate and biscuits. Only downsides were 1) there is a ridiculously bright green emergency exit light in the room (for which they furnish eye masks) and 2) the walls are pretty thin and I was serenaded by snoring in the next room (for which they furnish ear plugs). The latter two issues do not make for the restful night's sleep one wants in a hotel so would love to rate the establishment more highly but these detract from the experience.
Stayed 1 night in May 2023