Hotel Dekat Saumaah Persatuan Hebrew South Fallsburg

"Arrived early and was allowed to check in. As always, the room was clean. Had a great time gambling. And it’s close to Bethel Woods for a concert."

"AVOID THIS HOTEL AT ALL. I won't call it a resort, it doesn't deserve. All lights in the room were out of order in the morning. No compensation, no sorry from the front desk. The staff first asked "have you called the tech?" Dude, I just got up and found lights broken. I need to went outside to buy food hence let you know first. They said this twice even if I told them the reason when I stop by the front desk. I'd imagine the first thing they should say is "sorry for the inconvenience" instead...

"The front hotel staff was completely rude and told us we had to walk ALL THE WAY AROUND the hotel to get to the casino when there was a hallway connecting the 2. My mom had to walk down a hill because he was rude and didn’t even tell us where to go or what direction our room was. I won’t be going back."

"When we first got there 30 minutes before check in we were told at the gate we would have to pay $75 for early check in - we said we just want to park and walk around - after an argument they let us check in 30 minutes early - we were the only car in the parking lot of what looked like a 200 room resort. The place was creepy - then I was told that I only made the reservation for 1 person rather than a room do had to pay $100 per night for my husband - the AC in the room was broken and it was...

"Gym small treadmill broke , small pool"

"The breakfast was horrible. Both juice machines were not working, the yogurt was past due and the coffee machine had not been cleaned in a while. The staff on check in were professional, however the staff the next morning on check out were rude and seemed to be put out by having to answer simple questions. The room appeared clean on check in. The following morning we noticed a large bug/insect infestation in one corner. "

"Wow. What a beautiful serene getaway in the Catskills. Every single staff member was incredibly friendly and went above and beyond to ensure a comfortable and relaxing trip. We came for my husband’s birthday. He received a men’s facial and I received a body clay wrap. The most relaxed and soft skin I ever felt, thank you Carol! We enjoyed the spa- sauna, steam room, jacuzzi. The somatic body movement and yoga classes helped our bodies stay loose and relaxed. We absolutely loved the prix fixe...

"The owner, Marie, was the perfect host. She made every effort to see that we were completely satisfied with our stay. Her breakfast offerings were delicious and the presentation of the food was exceptional. We will return."

"There was a rusted-through hole in the sink that dumped water all over the floor. There were weird black stains on the mirror. When I arrived in my room, the phone was flashing red so I called the front desk to ask why. "Just ignore it," they said. Ignore a red flashing light next to my head while I try to sleep?? I wound up unplugging the phone. I could go on, but bottom line is this hotel is too much of a wreck."