OYO Rooms Santa Cruz hotels

"Internet good . Staff are so nice ."

"We were supposed to have a hot water kettle to make coffee . Around 10:00 I tried to make coffee and after 10 minutes I realized that the plug did not fit so I told the concierge. He said he would send someone up with a converter . After an hour and a half I phoned again to complain. In 10 minutes a converter was brought to our room . What sort of high end hotel does not have converters in every room ? Very disappointing The card system on the elevators not always work . I was not the only person to complain about that The music at the pool area was very loud and therefore I did not go for a swim . Not everyone enjoys loud music . The line up at the restaurant for breakfast was annoying . The food at the buffet was sub par . My eggs were cold every day and there was very little options for westerners . The bacon was inedible due to the taste . I survived on pineapple and watermelon. I ordered room service and the French fries were cold and served with no salt and pepper . It was over all a terrible experience. I would never recommend the hotel especially after the cost of a room . Truly a bad experience. I will tell my travel friends to avoid the hotel . "

"Old building but very well maintained. Staff are excellent. Will definitely stay again"

"Good location. Shower head was broken and cannot be adjusted"

"This property is in a good location, only a few steps to Bonifacio High street for shopping and a good selection of eateries. It is also close proximity to Market Market/Ayala Mall (5 min walk) and Megaworld Uptown Mall (8-10 min walk). Considering this hotel is located in the heart of BGC, the daily rate is pretty reasonable. The staff are very polite and helpful. "

"Room is good hotel is food, however we have too many screaming kids in our floor and all they do was knock to the otherw door back and font. Like its insane. Also at 645ish a kid juat screaming on the hall way to get in to the other room. We went to have some rest for the night and that was not pissible. "

"Lovely here"

"Great stay, polite staff, clean room, good food, amenities great!"

"Shopping is just across the street. All of the name brands."