Hotels near Sant'Eustachio

"The representation of the property here at Expedia is different from the reality! No room service, every morning you have to go to a different building that front desk is and pick up your breakfast card, then walk somewhere else for breakfast which they dont open till 7:30am, when traveling to Rome you need to eat early so you can make it to the place you like to visit early so you can be at the front of the line.we had a room in an apartment sharing with 4 other families! When we booked I thought its a regular hotel but its like a pension. "

"The front desk personnel was slow to address a problem with the AC and dismissive of problems with the wifi, which basically did not work. He also insisted that he had upgraded our room "two or three levels" and that we were in "one of the best" rooms which was clearly not the case when a repairman finally showed up to fix the AC which was caused by an excessive amount of dirt on the filter. "

"How Expedia rated this hotel in the "luxury" category is beyond me. This is at best a 2-star hotel, as it was missing some very basic amenities, such as a coffee make and there was NO air conditioning service (not turned on until summer, I was told). All this besides the fact the hotel is very near a bad area (Termini terminal) and I was told by the staff to not go there when night falls. Expedia needs to do better."

"Great selection of breakfast. Great location. Great staff."

"Excellent hotel!! Great location, steps from Piazza Navona and restaurants, the rooftop is amazing and staff is top-tier."

"Great room and staff. Would definitely recommend "

"Great beds and bathroom. Recommend the buffet breakfast. Felt like it had been recently renovated and luxurious. "

"Great location"

"We were not prepared for how small these rooms are. We could barely get around the open door to get into the room. On our first night, I noticed our sheets had what looked like dirty footprints all over them. The staff at the front desk were very helpful in getting a new set of sheets and anything we needed throughout our stay. "