Hotel Kapsul di Saitama

"Good service with sincerity and warmth and an overall comfortable stay at this lovely hotel. Every day during my 7-day stay at this hotel, and after a hectic day-out, I looked forward to coming back to the Zen atmosphere of the hotel. The room is on the small side (glad I booked the Superior Double room) but this is not unusual for Tokyo hotels. Extra big king-size bed and additional pillow appreciated. I also appreciated the shower in bathtub with good water pressure and a good range of toiletries. The shampoo and liquid body wash have a wonderful and calming feel and scent. Hotel even provided pyjamas for guests to use during their stay. Location-wise, the hotel isn’t in the most central of Tokyo areas. Selecting this feature is deliberate - the beauty of the hotel is that it is located slightly outside the busy Tokyo areas in a quiet neighbourhood, providing respite after one's senses have been assaulted in the busy areas of Tokyo. It is however an easy 5 to 8 minutes' walk to the nearest subway and JR station and also to restaurants in the neighbourhood and in and around the Tokyo Dome area. The hotel has thoughtfully provided 3 massage chairs in a room at the 3rd floor which, if one is lucky with timing, are available for guests to use. "

"All good "

"Lifts were programmed badly. Long queues at the Lobby. Once a lift is assigned another can past by and time of guests is wasted. Also, please have a proper messaging board with the Hotel. Only calls was allowed which is very costly for international travellers. "