Hotel Dekat Saint Albans City Park

"We chose this hotel because it had 2 treadmills. We arrived and 1 was broken. No one knew why or any idea when it would be fixed. More importantly no one cared. Had to spend extra money at planet fitness. Nobody cared."

"Recommend! Clean room. Nice hot big breakfast"

"I booked this hotel for the suite- 2 queen beds and a pull out sofa. It does look like the online photos, but what you can’t see is the room (especially the bathroom) is not clean at all. I’m not overly picky about hotels or cleanliness, but this was gross. I should have read further into the reviews, but we stopped late at night on our way to our final vacation spot. We didn’t even attempt the breakfast, as we couldn’t wait to get out of there."

"Need coffee makers in hotel rooms and full length mirrors. Love the security systems you have in place. It made me feel safer when by myself. Rooms were very clean and beds comfortable. Very good breakfast. Everything was hot and delicious. Thank you"

"Friendly, clean, felt safe"

"The pool was freezing cold. When you were in your room you could hear absolutely everything going on outside of your room. The shampoo and body wash inside the room were enough for one person one time use. Definitely not enough for 3 people staying there. The beds were super uncomfortable. The only thing this hotel had that was good was their breakfast."

"Everything was nice and clean, staff was friendly."

"Average at bes"

"The deposit double $50 to $100.00 their deposit refund policy is non—ist or hard to find my wife started her menstrual cycle while we were at the property and had an accident with one of the Towels which happened to be one of the towels that we had brought from home and left it in the floor with the other towels of the bathroom floor they kept our deposit Wife cleaned the room when we got there and cleaned the room when we left there was no damage. The only thing that was wrong was the mental...

"Everything was great, would stay again."

"We have been staying at this hotel at least twice a year for 8 years. The staff are always welcoming, kind and helpful. My complaint is that new ownership (we were told this by staff) has taken over and the cost of the rooms went up significantly. The cost has outpaced the return and sadly — we will find another place to stay in the future. This is not a reflection on the staff — they are and have always been great."

"It just seemed like maintenance was lacking a little and not much had been fixed/upgraded since we had been there 4 years ago."

"I had read reviews about this hotel recently, say it was clean and looked new renovated. We stayed on the 7th floor, definitely NOT renovated. Dirty carpet, dirty lobby. The area had a lot of homeless people wandering around, street were dirty and I didn’t feel safe. The hotel room it self was quiet. We slept and left right away. Would never stay here again!"

"Nearby mall and sit down restaurant. Easy on/off location from interstate highways."

"Clean room and comfortable beds"

"Great location to visit Charleston."

"Pay for parking. 1 elevator broken with lines to use the other ones"