Hotel dengan Kolam Renang di Rochester

"Staff was friendly and helpful. Location was perfect for visiting the Strong Museum. Food at breakfast was good. Food at in house restaurant was good. Beds are very uncomfortable. Bathroom sink did not drain, but fixed quickly once brought to attention of management. Floor in room entrance and bathroom was very dirty upon checkin. Asked for cleaning staff to clean it, but it was not addressed. Pool water was uncomfortably cold to swim in. Therefore unable to use the amenity more than...

"Nice big clean room. The breakfast was very good too."

"The staff at the front desk were all amazing and very friendly and helpful. I liked having coffee or tea available any time of the day and night. I was very disappointed in the fact that they didn't have enough staff to clean the room. After the first day they said I had to request it. (Which every other hotel I stayed at was automatic, so I was surprised about that.) They assured me the next day it would be cleaned. Well, when I got to my room at 5:00pm after being out all day it hadn't...

"It was better than expected and offered great value for money. I was pleased with the front desk service, and the breakfast was extensive; the staff in charge of breakfast were fantastic, promptly replenishing any items that ran low. It was a pleasant stay"

"Had a comfortable week’s stay here. Staff were friendly and attentive. The room was “surface” clean but it’s clear the carpets had not had a deep clean in a while. Breakfast food options were sufficient but not appealing: not many options for healthy eaters. Utensils kept in drawers underneath the food selections: a strange choice, because there were just tons of crumbs in the drawers with them. Overall I was happy with my stay: it’s a busy hotel with great long-term stay amenities but it...

"Expedia sold me a room that was not available at the hotel the pictures were deceiving and the room was more expensive compared to the room i was given. The hotel did not know what room my expedia reservation was for. Literally had no other option for my handicapped mother. The hotel did give me a room with 2 beds vs the room with 1 bed for a reservation for 3 people. The hotel suggested i contact Expedia and they would support a refund but without notice I didn't have any other last minute...