Hotel Dekat Regal Pinnacle

"Parking felt safe, room was clean"

"Didn’t really care for your property because what is advertised on the website is not what the room is setup for. If you look on your own website it’s totally different from what the room has for. Floors , furniture , bathroom, drapes … everything was OLD and a turnoff. "

"Very clean and friendly staff"

"Clean room and friendly staff. Great shopping and food options nearby. "

"It was good. Just the location a bit off. But the property justifying worth staying"

"Aloft Knoxville has set a new standard!!! The staff gave the best customer service! Facilities and amenities were top tier! Clean, modern and comfortable. Complimemtary coffee and fruit was just what I needed to get my day started. I found my favorite hotel."

"The property was well maintained and the staff were very friendly. Breakfast was well stocked with a variety of options. Room was clean. My ONLY complaint was to no fault of the hotel, the room above us was very noisy with kids jumping into very late hours of the night interrupting our sleep. The staff were helpful when we approached them giving us a couple options. Otherwise we enjoyed our stay!"

"The room was very clean and comfortable. The breakfast was very good and staff was very friendly. This location is halfway for our travel to North Carolina to see family. We will definitely make this a stopping point in the future!"

"The room smelled like pee. The shower was open and gave the room an odor of mildew. The place was dingy"

"Cigarette burns in blanket. Discolored chair and bedspread."

"The hallways looked like they hadn't been cleaned in a while. Got to our room and the bed was a fullsized rather than a king like posted on expedia. Called down to front office and they said they dont have any rooms with big sized beds. (This might be more on expedia than the hotel itself) When we got to our room the toilet didn't work, and had to call maintenance within first 5min of getting there. The next morning on our way out the trash by elevator smelled like it had old diapers in it, came...

"Room maintenance leaves a lot to be desired. Shower surround has a crack across the faucet & controls. Faucet and handles are very loose. Bottom of toilet had a huge yellowish/brown spot. There is no breakfast available. My impression is that the property may have recently changed ownership and maybe they are trying to improve it; if so, they have a long way to go."

"Checked in and the room was nice and clean until I went into the restroom and it was flooded...it was the water line connected to the toilet and instead of them fixing it they just turned the water valve off that supplied the water to the toilet. Other than that the stay was good. Do better on your maintenance!"

"The staff was superb especially the front desk (Mackenzie) and the entire breakfast staff...would highly recommend based on their customer service alone!"

"n/a"

"Outstanding as always!"

"This place is good for a place to go and sleep. The staff is friendly and it is clean."

"Friendly staff clean rooms"

"Did not care for the breakfast. If you are a health conscious person, then you will like the breakfast, however, if you like a waffle or pancakes and sausage or bacon during the week you can forget about it, not happening."