HOTEL & SPA DOÑA URRACA QUERETARO

Property class: 4

Choose dates to view prices

Consider a stay at HOTEL & SPA DOÑA URRACA QUERETARO and take advantage of free full breakfast, a terrace and designer shops on-site. Treat yourself to spa services, such as a hot stone massage, a facial or a body scrub. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and laundry facilities.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is RM585
RM699 total
includes taxes & fees
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Double Room

Room

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room, Garden View

Room

Deluxe Single Room, Garden View

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Querétaro, HOTEL & SPA DOÑA URRACA QUERETARO is in the city centre. Ignacio Mena Rosales House of Culture and Government Palace are local landmarks, and some of the area's attractions include Centro Cultural Casa del Faldón and Centro Cultural Tejeda. Looking to enjoy an event or a game while in town? See what's going on at Corregidora Stadium, or consider a night out at Industrial Club of Queretaro. Visit our Querétaro travel guide
Map
117 C. 5 de Mayo La Cruz, Querétaro, QUE, 76020

What's nearby

  • A stone viaduct with multiple arches, surrounded by trees and a clear sky.
    Aqueduct of Santiago de Querétaro
    12 min walk - 1.0 km
  • Casa de la Zacatecana Museum
    3 min walk - 0.3 km
  • Plaza de Armas
    5 min walk - 0.5 km
  • Templo y Convento de la Santa Cruz
    5 min walk - 0.5 km
  • Zenea Garden
    7 min walk - 0.6 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    41 min drive

Restaurants

  • Cenaduria Blas
    1 min walk
  • Don Amado
    1 min walk
  • El Jardin De Azu
    1 min walk
  • Casa Concheros
    1 min walk
  • La carreta
    2 min walk

About this property

HOTEL & SPA DOÑA URRACA QUERETARO

  • Upscale hotel near Corregidora Stadium
  • Take advantage of free full breakfast, a terrace and designer shops on-site at HOTEL & SPA DOÑA URRACA QUERETARO. Treat yourself to spa services, such as a hot stone massage, a facial or a body scrub. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a garden and laundry facilities.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free valet parking
    • Free bike hire, 2 meeting rooms and smoke-free property
    • Local meal delivery service, concierge services and coffee/tea in reception
  • Room features
  • All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • 55-inch flat-screen TVs with streaming services and satellite channels
    • Private gardens, wardrobes/cupboards and coffee/tea makers

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includes taxes & fees
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Frequently asked questions

Does HOTEL & SPA DOÑA URRACA QUERETARO have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at HOTEL & SPA DOÑA URRACA QUERETARO?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at HOTEL & SPA DOÑA URRACA QUERETARO on 21 Nov 2026 start from RM585, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HOTEL & SPA DOÑA URRACA QUERETARO pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL & SPA DOÑA URRACA QUERETARO?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at HOTEL & SPA DOÑA URRACA QUERETARO?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at HOTEL & SPA DOÑA URRACA QUERETARO?

Checkout is at noon.

Where is HOTEL & SPA DOÑA URRACA QUERETARO located?

Located in Downtown Querétaro, this hotel is within a 5-minute walk of Plaza de Los Fundadores, Ignacio Mena Rosales House of Culture and Plaza de Armas. Convent and Temple of Santa Cruz and Government Palace are also within 5 minutes.

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Reviews

HOTEL & SPA DOÑA URRACA QUERETARO Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 51 out of 80 reviews
Rating 8 - Good. 18 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful property. Breakfast was great!
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located within walking distance to the City Center. The property is nice and the staff very attentive.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical place

This place was more magical than I could have imagined. The decor, the ambience, the staff, the rooms, all of it a delightful experience. It's such a serene, peaceful, relaxing place in the middle of the historic area of town. I can't say enough about what a beautiful facility Dona Urraca is. It holds a special place in my heart!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hacienda-type property. Clean. Hallways smell like spa. Authentic Mexican breakfast included. Friendly staff. Great drinks at the bar. Centrally located. Pool is cold and the hot tub at the pool is also cold.
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a nice tranquil feeling. Front desk staff very pleasant. Restaurant staff seemed a little cool though. Lighting in the bathroom over the sink needs some improvement!
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the service was warm and welcoming. The staff went above and beyond to ensure our comfort, and every detail was thoughtfully attended to. The room was spotless, beautifully furnished, and offered a peaceful retreat. One of the highlights was the couples massage at the spa-it was professionally done, leaving us both refreshed and stress-free. This hotel truly exceeded our expectations. We're already looking forward to our next visit!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and amazing hotel! The staff super friendly and helpful this hotel is unique very satisfied with our choice! We loved the restaurant too!! Sunday brunch is wonderful
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. I won’t want to stay anywhere else
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien excelente opcion en centro histórico y con estacionamiento
Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Muy caro para lo que esperaba..., no me mal entienda ÷, spa me toco un poco sucio, el jacuzzi en mal estado, la habitación un poco sin mantenimiento, el aire acondicionado olía muy raro..., mucho polvo y pues no nos agrado y más por lo que pagamos que fue una noche y spa en vino.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es muy profesional y amable.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Debido a un incendio en la cocina, dos dias antes, no había tortillas, lo correcto seria avisar a los Huéspedes para que podamos decidir si desayunar en el Hotel o en otro lugar.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicacion, edsa en una construcción antigua, muy renovada y limpia, con buen servicio e buen costo beneficio. Imperdible!
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carecen de personal para dar servicio, no tienen suficientes empleados en comedor ni en limpieza , los baños de restaurante están muy sucios , las mesas de restaurante también muy sucias, el personal que asigna las mesas traen su ropa sucia . La carta de alimentos existe pero no hay alimentos disponibles, de toda la carta solo puedes escoger 3 ó 4 platillos. El buffet del desayuno en domingo es muy Malo en alimentos , no hay suficiente personal que atienda . El día lunes fuimos a desayunar antes del check out y la persona que atiende las mesas y los alimentos dejó estar en el restaurante a un niño sin calzones , ni ropa interior , y 4 niños más descalzos dentro del restaurante, esta persona llamada Cecilia , tomó al niño desnudo y le puso sus calzones y después nos sirvió café , ES UNA FALTA DE HIGIENE!! Falta de respeto a otros huéspedes!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muito bkm, bem localizado e custo super honeato. Bom serviço e excelente comida.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wunderschönes Hotel mit riesigen Zimmern und viel Charme
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente, puedes llegar caminando a varios atractivos, muchos restaurantes y bares al rededor y el hotel es maravilloso! las habitaciones muy amplias y las camas suavecitas (se aprecia después de andar caminando todo el día), la alberca climatizada es enorme, muy tranquilo y el servicio excelente en todos los departamentos, desde la recepción, el bar, botones, restaurante, etc. todos siembre muy amables y listos para ayudarte. Es la segunda vez que nos quedamos en esta propiedad y nos encanta! Mi única observación es que hay muchos mosquitos en las áreas públicas (tal vez por la época del año) pero en la recepción siempre tienen repelente que te pueden prestar para que te apliques. Totalmente recomendado cuando visitas Querétaro!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre habia querido pernoctar en este hotel. Ahora logré, era fabuloso.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
En general muy bien. Solo un poco lento el servicio con la comida
Stayed 4 nights in Aug 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Tiene un muy buena ubicación. El A.C no trabajaba , la regadera está tapado y salía muy poca agua , dos focos en el lavabo y un foco fundido. Me cambiaron de cuarto y el neumático del agua o un motor del A.C de algún cuarto vibraba en la madrugada y no dejo descansar …..
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel, muy centrico e impecable. Los desayunos incluidos son bastos y sabrosos. Me encantaron los jardines y la alberca. El servicio es muy amable. Lo unico que me gustaria que mejoraran es el frigobar; no enfria bien las bebidas, pero sin duda volveria a este lindo lugar.
Stayed 7 nights in Jul 2025