HI Hotel Impala

Property class: 3.5

Choose dates to view prices

Located close to Alameda Hidalgo Park and Querétaro Regional Museum, HI Hotel Impala provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Mesón Alameda, offers breakfast and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a gym.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is RM153
RM183 total
includes taxes & fees
24 Oct - 25 Oct

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

A hotel room with a bed, a desk, a mirror, and a television mounted on the wall.

Double Room

7.4 out of 10
Good
(14 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

A hotel room with two beds, each with a blue bedspread and white pillows. There is a small bedside table with a phone and a bottle. The room has a wooden floor and a light-colored wall with a plant decoration.

Quadruple Room

7.0 out of 10
Good
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

A bedroom with a bed, a desk with a lamp, a chair, and a wall mural.

Executive Room

8.0 out of 10
Very good
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

A compact bedroom with a bed, a desk, and a potted plant by the window.

Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

Located in Querétaro, HI Hotel Impala is in the city centre. Templo y Convento de la Santa Cruz and Aqueduct of Santiago de Querétaro are notable landmarks, and the area's natural beauty can be seen at Alameda Hidalgo Park and Cerro de Las Campanas National Park. Looking to enjoy an event or a match while in town? See what's going on at Corregidora Stadium. Visit our Querétaro travel guide
Map
Colon #1 Col. Centro, Querétaro, QUE, 76000

What's nearby

  • A golden statue of a historical figure on a pedestal, surrounded by lush green trees.
    Alameda Hidalgo Park
    5 min walk - 0.5 km
  • A stone viaduct with multiple arches, surrounded by trees and a clear sky.
    Aqueduct of Santiago de Querétaro
    15 min walk - 1.3 km
  • Zenea Garden
    7 min walk - 0.6 km
  • Plaza de Armas
    7 min walk - 0.6 km
  • Querétaro Cathedral
    12 min walk - 1.0 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    37 min drive

Restaurants

  • Taqueria los amigos
    5 min walk
  • Taquería El Torito
    1 min walk
  • Hotel Amberes
    2 min walk
  • Cooking Star
    4 min walk
  • TGQ Tradicionales Gorditas Queretanas
    5 min walk

About this property

HI Hotel Impala

  • Hotel near Alameda Hidalgo Park
  • Located close to Querétaro Regional Museum and Plaza de Armas, HI Hotel Impala provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Mesón Alameda, offers breakfast and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), luggage storage and tour/ticket information
    • A porter/bellboy, 3 meeting rooms and a 24-hour front desk
  • Room features
  • All 112 rooms include comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and down duvets
    • Bathrooms with rainfall showers and hairdryers
    • 32-inch TVs with cable channels
    • Ceiling fans, daily housekeeping and phones

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Frequently asked questions

Is HI Hotel Impala pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500 per stay and a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at HI Hotel Impala?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at HI Hotel Impala on 24 Oct 2026 start from RM153, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HI Hotel Impala?

Self-parking is free at this property.

What time is check-in at HI Hotel Impala?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at HI Hotel Impala?

Checkout is at 11 AM.

Where is HI Hotel Impala located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Alameda Hidalgo Park, Querétaro Regional Museum and Plaza de Armas. Querétaro Cathedral and Templo y Convento de la Santa Cruz are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HI Hotel Impala Reviews

7.2

Good

7.8

Cleanliness

8.4

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 220 out of 654 reviews
Rating 8 - Good. 143 out of 654 reviews
Rating 6 - Okay. 131 out of 654 reviews
Rating 4 - Poor. 86 out of 654 reviews
Rating 2 - Terrible. 74 out of 654 reviews

Reviews

Verified review

6/10 Okay

Older hotel but great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfy bed. The room is nicely decorated. It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Staff & service
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Staff & service
I stayed for one night because I was flying out the next morning, the staff is really nice. Check in was easy and my room is ready. Only issue is a lot of transient loitering around the property and can be heard drinking and being disruptive throughout the night, it was a little unsettling.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The staff is nice and friendly. The building is too old and the rooms have not ac.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Well located and great staff
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Amenities
Excelente hotel
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness
good place
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in Centro. Beautiful Park and other sites very close. Great room for the value too.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Personal amable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nice
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Ok
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Stayed 1 night in May 2024
Verified review

6/10 Okay

Too noise you can’t sleep well in a very comfortable bed
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal cero flexible
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No AC and room was very small.
Stayed 1 night in May 2025
Verified review

4/10 Poor

Disliked: Staff & service
has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Lavabo tapado
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me fascinó que esta céntrico, puedes ir a pie a muchos lados del centro histórico, la mayor parte del personal bien, sobre todo el señor que se encuentra en el estacionamiento qué por cierto no supe su nombre. En cuanto al baño fue un poco incómodo por el espacio que hay pero cumple con su función, la entrada/salida del estacionamiento está un poco angosta y con una pendiente que para salir hay poca visibilidad, hay que hacerlo con precaución, me agrado que esta cubierto. Encontramos una cucaracha, pero bien. La ciudad muy agradable.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Está bien ubicado, solo por estar en av principales es algo ruidoso y el agua no está tan caliente
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Aceptable
Stayed 2 nights in Sep 2026