Hotels near Quinta Alegría Shopping Mall

"We recently stayed 5 night's. We had private transfer from airport thru mts which i highly recommended so you dont have to wait for others. Check in we were upsold to a swimout by the ocean. Do not do that. In the photo they showed us, it showed a cabana in front of your room but it was like the land of broken cabanas that sat in front of your ocean view and were stacked 2 deep. Would have never upgraded if had known that. Would have stayed with our original swimout. Also ( not the hotels fault) the sargassum all collected right in front of our view. So stay away from these swimouts. Our butler was amazing. We had 2 during our stay and they did great. Room service was great. Cleaning staff was awesome. Definitely recommend the spa. Food was okay but didnt like that the " best" options/ restaurants you had to pay extra for. Was told few years ago the " best" options/ restaurants were included. The pool and activities were a great time. The best thing is walking playa del carmen. That was an absolute blast. If trying to be sold a different room just ask to see it first. "

"I’ve stayed at Hyatt Vivid (next door) and I thought it was great. While walking at the beach, looking at Devossion by Live Aqua, it didn’t seem too attractive. However, this time we decided to give at chance. By just simply walking in into Devossion (front entry) it takes your breath away. The view of the ocean from the front desk (checking in) is AMAZING!!!!! I felt in love at first sight with this resort. The views, the restaurants, the ambiance, their customer service…. Everything that you need to relax. I will definitely be back and strongly recommend. The views from the hotel from any angle, is AMAZING… lets not forget the views during the night, FANTASTIC!"

"It is a beautiful hotel! There is no property around it to go for a stroll on property! I know the water of the ocean is rising so there is very little ocean beach!"

"Nice and quiet comfortable beds friendly staff excellent location"

"Everything was exceptional. Miss Patricia Contreras was amazing and very professional. My family and me couldn't be more hapier for staying at this place."

"Evenything perfect and present"

"Clean rooms, great value for the price, and super helpful staff who made everything easy. The location is perfect—especially being so close to my favorite dive shop, Tank Ha. Would definitely stay here again"

"We’ve visited the Reef 28 many times. The staff is great. However, I’ve seen some of the services decline. The all inclusive option is becoming more and more minimal. We will return in hopes the offerings improve"

"We booked to Expedia and the hotel did not recognize our booking even though we had confirmation on our phones. So we’re forced to stay elsewhere. After charging me $1600 American dollars."