Hotel Mesra Alam di Pulau Waiheke

"Yes"

"Luxury "

"I recently stayed at JW Marriott Auckland and was disappointed by the overall experience, which did not meet the standards typically associated with the JW Marriott brand. Service levels were inconsistent and appeared understaffed. During check-out, I called for assistance with luggage, but no one arrived despite the urgency of our departure. After a prolonged wait, two staff members eventually showed up one after another suggesting a lack of coordination. The arrival and departure experience...

"Heat pump was noisy and appeared to be inefficient. Took a long time to warm the room. Possibility of a lack of insulation. Shower door opening into the shower. If the occupant was to collapse in the shower, rescue is virtually impossible without the aid of cutting equipment."

"Great location, great service. But disappointed in having sheets with lots of holes and rips, felt abit careless and dingy at a lovely establishment."

"とても気に入りました"

"Room was clean. Staff was very helpful."