Hotel berdekatan Plaza de Colon

"Todo fue excelente! El cuarto limpio El staff super atentos El desayuno rico rico La piscina bella y la comida del restaurante riquísima. Me volvería a quedar"

"Love!"

"Room was very nice and had lots of charm."

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"Everyone was nice and helpful. The place was clean and neat. I did have to ask to have my room to be cleaned and after that it was daily. The rooftop was awesome! The pool was awesome! The bar staff was awesome. Located near everything and anything!!!! Will definitely be back!!!!"

"This hotel was great from management ( Mr. Cordero) that took care of us right from our first phone call, to the wonderful, kind, very thoughtful and helpful Mr. Samuel that was sure that our time at breakfast was nothing but excellent!!! Thank you!!"

"Even though self check in, just was very responsive and accommodating!"

"Very clean rooms and great staff"

"Rooms and building are extremely humid, after one night we had to leave due to excessive coughing and chest congestion, unable adjust temperature in the room and floors and walls were so wet even the bed feel like that, and the staff just excused saying Puerto Rico is humid, that did t happened at the other hotel we switched to, also the staff offer to send someone to mop and that never happened. Renovations only made on the lobby are and the open bar is mostly beer and wine"

"Beautiful view and amazing stay!"

"Very clean and kool."

"Excellent location and great room"

"Everything was good. The pool was great. Check in and out was quick. Except the housekeeping staff like always. Same as the one in FLL. Never on point. I found a sign “ Later Would be better” hanging at my door since day 1. They never come back to clean my room or checked if I needed anything, and the sign was left there the all time. I had to chase housekeepers in the hallway for clean towels and water. Not the level of service I expected. I hope the hotel improves communications and ensures...

"We were in the Case Lucienne for about 4 days and it was amazing! The place was clean, well maintained, safe and located in the perfect location in San Juan. It was close enough that we could walk everywhere but far enough from the noise. We went for our anniversary and we will be back for sure! The decor was one of a kind! Amazing, magical place!"

"This was a perfect place to stay with my family. It was close to everything, safe area, clean, customer service was amazing. Such a great place and experience."

"The hotel had all the charm of a corporate apartment, clean, but none of the feeling that you look for at a hotel in Puerto Rico. Fine for a night to get on a Cruise, but not for a stay in San Juan. No hot water, materials peeling off the walls of the outdoor patio, unusable jacuzzi tub and elevator noise all night made it a bad stay."