Generations Riviera Maya Family Resort offers a stylish retreat with two poolside bars and a peaceful garden. Families enjoy three outdoor pools, while adults appreciate the spa treatments. Guests consistently praise the attentive staff and express check-out service.
Located in Playa del Carmen, Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive is on the beach. While the natural beauty of Maroma Beach and Tres Rios Ecopark can be enjoyed by anyone, those looking for an activity can explore El Camaleón Mayakoba Golf Course.
Travelling with kids? Consider Arrecife de Puerto Morelos National Park, or check out an event or a game at El Rey Polo Country Club. Visit our Playa del Carmen travel guide
Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive
Catch some rays at the beach or spend the day relaxing at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 5 restaurants. Each apartment boasts a jetted bath and offers free minibar items and a balcony. Thoughtful touches include bathrobes and slippers. Other touches available are room service and a Smart TV.
Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive offers 159 air-conditioned accommodations with free minibar items and free newspapers. Rooms open to balconies or patios. 30-inch Smart televisions come with satellite channels.
Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
All-inclusive details
This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
In-room minibar (all beverages included)
Land activities
Volleyball
Children's club
Childcare
Entertainment
On-site entertainment and activities
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Available in the apartment: Internet access (surcharge)
Available in some public areas: Free WiFi
Parking and transport
24-hour free return airport shuttle on request
Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Limited on-site valet and self parking
Family friendly
Children's games
Children's pool
Free children's club
Free supervised activities for children
Restaurants on site
HABB
JADE
KICK
PALMS RESTAURANT
SWELL
Dining
2 bars/lounges
2 poolside bars
5 restaurants
Free stocked minibar
Room service
Bedrooms
Bedsheets provided
Day bed
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub or hydromassage showerhead
Private or shared bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
30-inch Smart TV with cable channels
Outdoor areas
Balcony
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Terrace
Laundry
Laundry facilities
Work spaces
Desk chair
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Lift (114 centimetre wide door)
Tile flooring in public areas
Tile flooring in room
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Free daily newspapers
Iron/ironing board
Local maps
Mobile key entry
Phone
Restaurant dining guides
Safe at front desk
Tour and ticket assistance
Things to do
Children's pool
Free children's club
Free supervised activities for children
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
159 units
Banquet hall
Garden
Traditional architecture
Policies
Check-in
Check-in start time: 2:30 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 02451323
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
Generations Riviera Maya Gourmet Karisma All Inclusive Hotel
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Frequently asked questions
Does Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive on 23 Mar 2026 start from RM1,518, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive?
Self-parking and valet parking are free at this property.
What time is check-in at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive?
Check-in start time: 2:30 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs on request.
Are there all-inclusive benefits at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive?
Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include volleyball.
Where is Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive located?
Nestled on the beach, this Playa del Carmen aparthotel is within 3 mi (5 km) of Playa Paraiso Golf Course, Nicklaus Design Golf Course and Cirque du Soleil Boutique at Vidanta Riviera Maya. Maroma Beach and Paradise Beach are also within 6 miles (10 km).
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Reviews
Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Amenities
8.6
Property conditions & facilities
Rating 10 - Excellent. 70 out of 123 reviews
10 - Excellent
70
Rating 8 - Good. 18 out of 123 reviews
8 - Good
18
Rating 6 - Okay. 16 out of 123 reviews
6 - Okay
16
Rating 4 - Poor. 12 out of 123 reviews
4 - Poor
12
Rating 2 - Terrible. 7 out of 123 reviews
2 - Terrible
7
Reviews
10/10 Excellent
Mark
1 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great family vacation. Big comfortable room, food was good and the kids club and staff there did a fantastic job. The bonus of attending the Nickelodeon water park was a great perk also.
Mark
Stayed 7 nights in Jan 2026
8/10 Good
Austin
27 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean and staff was very friendly. Only thing I would say is when at wine kitchen or at check in tell them that a bottle of wine gets charged to the room
Austin
Stayed 4 nights in Jan 2026
10/10 Excellent
Joel
18 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, Friendly & Helpful staff
Joel
Stayed 5 nights in Dec 2025
10/10 Excellent
Abner
17 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great food, great hotel accomodations, great hotel hosts, felt safe the hole stay. Very restful and great overall experience!
This resort was beautiful and a great place for children and their families to enjoy
Mohamed Yahia
Stayed 4 nights in Nov 2024
4/10 Poor
Padmini
8 Apr 2025
Liked: Property conditions & facilities, communication
Property was nice and clean.
Padmini
Stayed 3 nights in Mar 2025
10/10 Excellent
Charles
13 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
The room was amazing with a wonderful view. The staff was extremely nice, personable and cared about our experience. They went above and beyond to ensure my husband and father had a wonderful birthday and stay. I couldn't have asked for a better vacation.
Charles
Stayed 3 nights in Apr 2025
10/10 Excellent
Amina
2 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice resort for young families. Friendly staff. The floors in our room were not clean so we asked the staff to clean that, other than that we were happy with our stay. Great food too.
Amina
Stayed 5 nights in Feb 2025
10/10 Excellent
Rebecca Barcellos
2 Sept 2024
Liked: Cleanliness, property conditions & facilities, communication
Best experience, love the hotel and also the staff. Great kids area and the food was incredible. Will definitely come back :)
Rebecca Barcellos
Stayed 4 nights in Aug 2024
8/10 Good
Danielle
22 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
I really liked the more inclusive package and the Butler’s were amazing
Danielle
Stayed 6 nights in Apr 2025
10/10 Excellent
Jonah
20 Dec 2024
Liked: Cleanliness, property conditions & facilities, communication
The staff were very friendly and jolly which is a great way to greet people
Jonah
Stayed 3 nights in Dec 2024
10/10 Excellent
patrick
18 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great time and everything was very well organized and everyone was helpful and pleasant.
patrick
Stayed 3 nights in Nov 2024
10/10 Excellent
Christopher James
23 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect and the 'more inclusive option' was a great value.
Christopher James
Stayed 6 nights in Jan 2025
8/10 Good
Kelly R
5 Apr 2025
Liked: Cleanliness
It was very clean, everyone was very friendly. The food was great, lots of options for everyone. The only negative was the door handle on our room door was loose, so we had to slam the door for it to latch.
Kelly R
Stayed 5 nights in Mar 2025
10/10 Excellent
Larry
9 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great and seamless experience from the complimentary pickup from the airport to the stay with many food options. The staff were great the whole way through.
Larry
Stayed 4 nights in Jul 2024
4/10 Poor
Talia
22 Apr 2025
Disliked: Cleanliness, property conditions & facilities, communication
Not for families. Limited dining options. No snack options, no evening entertainment at the family side.
Talia
Stayed 2 nights in Apr 2025
6/10 Okay
Talal
27 Feb 2025
Liked: Communication
It's a good resort but not worth the price I paid. It's definitely not a 5 star.
The staff are great. So do management.
Talal
Stayed 5 nights in Feb 2025
10/10 Excellent
Ryan
20 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We traveled with our 2 and 4 year old and worrying they might be a little too young for travel. 3 months later and the kids still talk about how they want to go back and we continue to tell others how great they were with the kids.
The property was very well maintained, the food was great, rooms were fantastic, and the staff... Darn were the staff ever incredible! We'll certainly be back. We're becoming big fans of Lomas properties
Ryan
Stayed 7 nights in Jan 2025
10/10 Excellent
Elia
2 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved out stay at Generations Resort.
My only issue during the stay was not having at least 2 time options to retune from the water park back to h to the resort as it makes it very hard for your children to be at the park for so many hours and it was such an issue for us to return in the taxi we had to order and pay $30 for. I do have to say the staff is amazing, very friendly, helpful and informative I did communicate this to the concierge office and they offered to help with transportation if I needed earlier for the next day I was going back.
Besides that we really enjoyed our stay at the hotel and would definitely be back
Elia
Stayed 4 nights in Mar 2025
10/10 Excellent
Jillian
29 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff could not be nicer or more willing to help. Everyone goes out of their way to make sure you have everything you need. The restaurants are incredible for an all inclusive. The drinks are delicious. We brought our baby and they had everything we needed at the resort - a crib/monitor/etc. It’s not a big resort, but if you are looking for a short relaxing vacation, this is great!
Jillian
Stayed 3 nights in Apr 2024
8/10 Good
Claudia
15 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is beautiful, the staff is tremendously welcoming and nice, the property has tons of activities to try out if relaxing at the pools and beaches isn’t for you. There’s a little bit of everything for everyone. Only thing that wasn’t really great was the lunch and dinner, the food isn’t really good quality it was more on the cheaper American buffet style type rather than authentic Mexican style.
Claudia
Stayed 5 nights in Jul 2024
6/10 Okay
Angelica
16 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed all of the restaurants. However, the room next to ours was getting renovated and they made so much noise that my toddler had a hard time napping and going to bed. We complained and nothing was done. Also, we were on the side of the hotel that was away from all restaurants which made it difficult with a toddler.
Angelica
Stayed 4 nights in Apr 2024
10/10 Excellent
YHUNDRA
14 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved everything about it. The drivers were punctual to get you from point A to point B around the resort. The pool was plentiful. The breeze from our room overlooking the ocean was amazing. The only thing that was a slight issue was in the Chef Market. My fiancee wore a shirt that had very short sleeves and the host was giving a little slack. until we pointed out that there were a few ladies of the same party in pjs and head scarves at the breakfast seating.. other than that.. it was awesome
Didn’t have much areas for the kids to walk and play as the other resorts were adults only.
Ordered room service twice and it didn’t show up. Other times it took over 2 hours.
Had to go and get water myself everyday. Asked for the mini bar to be restocked everyday and that didn’t happen.
David
Stayed 7 nights in Jan 2025
8/10 Good
Minji
8 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
property was very clean and room was spacious. But having limited access to beach area ( we could not walk much on the beach area with kids since adult side of hotel would not allow kids to walk pass them) There is Casita (adult only hotel) side where beach is cut off with cement, and there are seating areas and hammocks on the beach my kids were not allowed to be on. there was no one at the beach except security personel watching us not to seat on those seats. With extreme windy weather and seaweeds everywhere making ribbon like line in the ocean and sand, we only got to swim in one pool. Going to Nick water park was hassel and we come to Mexico for ocean, not water park anyways. If we would want to go water park, we have alot more bigger one in the state or Bahama. If you have little babies or kids under 5years old who does not need much of adventure, this is the hotel for you. Very well maintained and Clean for sure. Shower water pressure is amazing. However, if you have little bit older kids, probably not a best choice.