Hotel Dekat Platinum Jubilee Leisure Centre

"Everything else was great, but the room service let the stay down. We ordered food using the QR code on the screen because we were having an early night before an early flight. After about an hour and a half, we called to ask where our food was, only to be told that the QR code wasn’t working. We then placed the order over the phone. Unfortunately, the portions weren’t worth the price or the wait. Next time, we’ll order through Uber Eats or another service instead."

"We're here for a quick 14 hour layover. All staff super helpful and room was perfect."

"Sara was a wonderful host, great English breakfast every morning and beautiful country views!"

"Solo estuvimos una noche, el staff muy amable y atento, la habitación limpia y el aire acondicionado funcionó muy bien. Lo recomiendo"

"Very nice hotel. Location is convenient, near Heathrow airport. Nice and clean hotel room. Friendly staff."

"Nice hotel, couple things. If you arrive earlier than 3pm they will let you check in for $30. Also, a King room does not mean it has a King Sized bed."

"Nice clean hotel across from the airport. Take bus 423 from the buses zone to the bus stop in front of the hotel."

"A great find. Quirky in places, but the room was filled to the brim with amenities. Even a little outside terrace which was handy in the sunny weather. Breakfast was lovely, along with the friendly character serving it. Well placed for the Elizabeth line and easy to find off the motorway as well."

"Yes!"

"Would not stay here again. Self check in and out did not work. Have to pay an extra £5 to use the pool. Air conditioning in the room was also not working and room got uncomfortably warm. Soul less place and definitely better hotels in the area"

"No concierge to help with baggage, just arrived from a 13 hour flight with 4 bags, no one to assist in with baggage from taxi or to the room, I am 75 years old and just recovering from surgery, not what I expected. Water pressure in the bathroom very week, Hotel just refurbished, noticed that the mirror in the bathroom was old with the silver backing showing through on corners. Shower hand set clamped to the riser pipe making it difficult to use. No fridge in room, needed this for...

"Expedia listed the square footage of the room as 560 ft.² but the room was probably less than 100 sq ft. It was false advertising and I was very upset. I reported it to the man who worked there and he said he was contacting Expedia about it but nothing was done about it and he never called me back. Also, there was no mattress pad on the bed just a sheet. Also in the pictures they show a small grassy area with a picnic table, but that’s only available if you book the garden room. I wasn’t...