Plano Hotels with Swimming Pool

"It was the best experience I’ve had at a motel in many years. Parking convenient, room clean, bed comfy, water nice and hot, very helpful staff and so much to do in the area. "

"Be very very careful with Cambria and any associated hotels - I booked here and arrived at the hotel at 6pm on a Friday night, only to be told that they don’t actually have space for me - they overbooked with a number of junior sports teams. No call earlier to let me know, zero communication about ANY of this ahead of time. It’s like my booking simply didn’t matter. The larger groups pay more in total so it’s easier to just bump the single traveler out of the hotel, I suppose. Anyway - they offered to relocate me free of charge, and of course I had no choice but to accept. They made the booking at the alternative property (Aloft Plano), who ALSO ended up charging me since Cambria did not provide their own credit card at check in, despite assurances from both properties that I won’t be charged. So, I paid Hotels.com for the Cambria booking, and also Aloft Plano for the booking Cambria made to supposedly make up for their overbooking. Repeated calls later, and no response from either of the properties. When considering the overbooking and lack of any communication or any proactive support around that, I should probably not be surprised."

"One elevator was down the 4 days we were there which was annoying but okay. The breakfast was good and well maintained and the cook was always checking on everything. It would have been nice to have more variety for breakfast and to have the hours past 9am but that was as advertised. There were signs in the room and lobby for "The Placery" as a 24/7 option to eat but when I asked they said it closed at 1pm and I never saw anybody use it so I don't know if that was even a real option. Unfortunately they stop the coffee/tea in the front lobby when breakfast stops."

"Very good"

"The room was very convenient to the Heart Hospital. Very clean . Obviously an older hotel that has been redone. Elevators were not the best."

"Good service"

"I accidentally made a duplicate reservation and canceled the second one, which was obviously unnecessary. However, the hotel refused to issue a refund due to their policies. The mistake lasted only about five minutes and didn’t cause any issue or block the room I had selected. Even so, they kept the full amount ($600). It would have been simple to refund the money back to my card, especially since the other reservation was used. Very disappointing, honestly."

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"When we arrived and talked with the very unhelpful manager, we were told the room we booked on hotels.com didn’t even exist, and the pictures on the site were inaccurate. They were unable to provide a room with the sleeping arrangements we needed, though we paid extra to have the accommodations, so we requested a cancellation. The hotel is under construction, and didn’t even have restroom signs up. It was a terrible experience and I would not recommend this hotel to anyone."