"This is not a 5-star hotel, 3-star at best! Let me break it down for you:
Breakfast: no salt or pepper on tables, no napkins
Rooms: small, no coffee maker, no soap ( just foam) or hand lotion, low quality shampoo and conditioner
Location: not close to the big shopping centers in the north nor the Dotonbori area!
Food: took 30 minutes for a sandwich and fries!
And lastly, this is the first hotel I’ve ever been to that charged me for a late check out! Would definitely avoid this hotel! "