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"This is probably the first review i've ever written in about 15 years of using Hotels.com but our stay at the Apex is worth it! We were coming to stay overnight for my partners birthday and once Rahul and the team found out they absolutely blew us away with a complimentary upgrade, and room decorations, including a balloon and little cakes! We nearly missed it until check out but they even hand wrote a little personalised birthday card for him! Absolutely above and beyond what was expected and made it such a memorable day. "

"Great staff. Concierge service was incredible. "

"Staff so helpful. Ambience of the reception. Great breakfast. Clean and beautiful room"

"It was my birthday and I had been kindly given some tea in English phone boxes this was very nice of them "

"Our choice of the hotel to stay at for our week-long trip to London proved to be a great one. The Clermont London at Charing Cross offers the most convenient location for visiting London. Most of the tourist attractions are within walking distance. There are numerous cafes and restaurants around, making it so much easier to try different foods. The staff at the hotel are very friendly and quick in response to anything questions. I highly recommend the Clermont London, Charing Cross to anyone traveling to London with plans to experience the most of Central London. I will definitely stay here again for our next trip to UK."

"The whole hotel was extremely clean. All the staff were pleasant especially the ones we came in close contact with, the restaurant manager and reception. "

"Nice Clem rooms"

"Stylish reception lobby with plenty of screens for booking in/out and helpful staff who answered any quires we had. Stayed in a twin room with clean comfortable beds and en-suite bathroom with towels and toiletries. Only thing I’d recommend is for a small shelf near to the bed for somewhere to place your phone while charging. "

"Excellent location, great room."