Hotel Dekat North Towne Commons

"We rested very well!"

"Clean lodging and professional and friendly staff."

"Room needs updating, mold growing in shower"

"The room looked to be remodeled with new floor, new bathtub surround, new sink, new mirror, new toilet, new TV stand and TV. Mattress was not comfortable for me. The phone in the room did not work. Housekeeping was zero. Bath, hand and wash towels were present at check in. No housekeeping on the second day. Had to get clean towels from the front desk. The third night I had to find someone in housekeeping to get clean towels. The room was nonsmoking but obvious it had been smoked in. I reported...

"This hotel was a disaster from the beginning. Its office hours are 11am - 7pm. I had to call someone to be able to check in! It had a big warning sign on the office window that if you backed in to your parking space you would be towed! My room only had two lights on the wall as I think the main light on the ceiling had been replaced with a smoke alarm. The room was very dim as one of the 2 lights was only 25 watts. None of the sinks or bathtub had a drain stopper. It had a full size...

"Great stay"

"All staff were excellent. Issues were with the property, that has a 4 star ranking. No room service, no included breakfast, parking charges, $20 for a glass of wine in downstairs bar, overpriced restaurant on top level, cheap uncomfortable pillows, housekeeping upon request, hot water in the shower after leaving on for 10-15 minutes, no microwave, no minibar, two very small drawers, no turndown service, bathroom sinks do not drain properly, room temperature will not go below 66 degrees....

"The hotel itself is comfortable but we had asked for late checkout the night before we were to leave and were told we could stay until 1pm. At 11am the housekeeper knocked on the door, and then at 11:35 the front desk called and said we needed to be out by noon or we’d be charged for a half day, and that there was nothing in the computer about late checkout. It was a very stressful end to our trip."

"The staff are really awesome at this hotel. Super friendly and helpful, they go above and beyond. I had booked 3 rooms and part of our group arrived before I did and we simply spoke to the front desk and they checked him in without having to put a hold on his card as they were happy to wait for my card once I arrived. We loved our stay here and the breakfast selection was amazing. "

"Nice"

"Easy parking. Friendly staff. Clean property and room. Comfortable bed and a great breakfast!"

"The room was clean and the breakfast delicious. The staff member the night we checked in was fantastic! He saw us walking around the building to check in and allowed us in a back door. The morning desk worker had to take her blue tooth earbuds out to hear questions which felt very unprofessional. It would be nice to have non-dairy milk and creamer options available."

"Had no conditioner and bath mat in bathroom.call down for them never got them"

"There was no ice available. Not a lot of amenities. Not enough towels. Very bare minimum and not worth the price. Would not stay there again."

"The trip lasted about six days and went very well. A huge thank you to the wonderful staff who would be very helpful and answer all my questions. The cleaning staff were extremely nice and thankful for keeping our hotel room clean along with stocked with the essentials. Overall, this trip wouldn’t have gone so smoothly without the wonderful staff."

"The entire stay was horrible. The hotel room smelled horrible - had to go to the store to get candles and air freshener. The breakfast was ridiculous. No choices and the couple of things they did have were stale and expired. Coffee was like tinted water. Ended up driving to Waffle House instead. The people in the room next to us partied all night as loud as they could and staff refused to do anything about it. Ended up checking out at 3am because we obviously weren't going to get any sleep and...

"."

"Property is clean and well maintained. The staff is extremely helpful and nice! Huge thank you to Nell and her daughter Dee. They were extremely helpful during my stay!"

"The property is older and run down. Bathroom was very poor, shower was not that cleanse and caulking was rusty looking. Trying to check inn the desk clerk was more concerned with talking to someone on the phone about his car getting repaired. I would not recommend anyone staying there and certainly would not stay the."