Hotel Dekat Cleveland Village

"Check in was easy and quick. All staff were lovely. Breakfast was good, skip the coffee. Pool was clean. Room was comfortable"

"Cheap place to spend the night."

"The staff was helpful and informative. The rooms were clean and the beds were comfortable."

"This hotel was a disaster from the beginning. Its office hours are 11am - 7pm. I had to call someone to be able to check in! It had a big warning sign on the office window that if you backed in to your parking space you would be towed! My room only had two lights on the wall as I think the main light on the ceiling had been replaced with a smoke alarm. The room was very dim as one of the 2 lights was only 25 watts. None of the sinks or bathtub had a drain stopper. It had a full size...

"We had such a smooth and friendly check in. Each staff member was kind and helpful. We had a beautiful breakfast at the onsite restaurant and really enjoyed the coffee service in the morning. Thank you for a wonderful stay!"

"Great modern hotel in convenient location"

"Friendly, clean and convenient."

"The interiors have been updated recently. Our room was nice, but there was mildew on the grout next to the shower. I noticed a little mouse feces on the bedspread before we left. When we were there, the front breezeway was stripped down to steel beams, so it must have been next on the list for an upgrade. The breakfast was good, but would have liked some bacon as an option to sausage links."

"I keep coming back to this Best Western when I'm in Spartanburg. From comfortable bed, well appointed Breakfast Bar to small outdoor pool and clean rooms. Always a great stay."

"There were issues with the shower. The property was not well maintained."

"The welcome message on the TV"

"The staff was excellent. They check-in staff went over and above to make us feel welcome."

"Room wasn’t ready at check in. Housekeeping was definitely the issue with this. The front desk was very apologetic but it seemed there was no rush for housekeeping to get the rooms ready. There were no vacancies the night we stayed so I understand the business. The front desk eluded to this in our conversation. The hallways were rather warm but the room was cool. It was a good stay close to all the restaurants. It did the job. The breakfast was also filling, with nice options."

"First of all they wanted to copy my Drivers license which I polity said NO and because it was a third party booking they didn't copy my licence. When I asked for more towels they must of thought I was going to steal them, because I had to turn in you dirty ones before they would give me clean ones. I normally do stay in a Patels hotels but I had no choice this time, My lawyer said not to ever give them my licence to copy,,, EVER"

"The place you're getting, you get what you paid for. The room is OKAY at best. The room itself wasn't the cleanest. There were hairs embedded in the comforter, which was gross. The panels of the base boards and grout on the floor was gross. The bed creaked when you got on it, like you were flattening an aluminum foil tin tray you're going to make the turkey dinner in. The freezer box was frozen over, and people had left food inside of it, so it was not actually checked. The microwave inside of...

"We love the kitchen available in these rooms."

"Very dissatisfied with my stay . Cleaning lady never came for my 7 day stay. I had to take out own trash and sweep my own room. Also you cant sleep at night due to all the non - guest traffic. Had someone rev there engine loudly for 30 min intervals on and off for 4 hours finally blowing up his car right outside my room. Shower didn't drain from the start . Overall will not go back"