Hotel Okura Niigata overlooks the peaceful Bandai Bridge in a prime location. Start your day at one of six on-site dining venues, use convenient dry cleaning services, and visit nearby Honcho Chuo Ichiba. Free in-room WiFi and attentive staff enhance the upscale experience.
Located on the waterfront, Hotel Okura Niigata is in Chuo Ward, a neighbourhood in Niigata. Notable landmarks in the area include Bandai Bridge and Niigata Prefecture Memorial Hall, and travellers wishing to experience a bit of culture can try Niigata City History Museum. Honcho Chuo Ichiba and Old Saito Residence are two other places to visit that come recommended. Visit our Niigata travel guide
Located close to Bandai Bridge and Befco Bakauke Observatory Room, Hotel Okura Niigata provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
Coffee/tea in reception, wedding services and a 24-hour front desk
A vending machine, a banquet hall and a porter/bellboy
Guest reviews give top marks for the helpful staff
Room features
All 265 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
Bathrooms with deep-soaking baths and bidets
32-inch LCD TVs with digital channels
Mini fridges, electric kettles and heating
Awards and affiliations
Eco-certified property
This property participates in Sakura Quality – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Height restrictions apply for on-site parking
Parking on site (JPY 1,320 per night)
Limited on-site self parking
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
6 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Bar Edinburgh
La Shinano
Tomizushi Zen
Tsubaki
Yahiko
Things to do
Bicycle rentals
Family friendly
Laundry facilities
Mini-fridge
Snack bar/deli
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services
Business services
Meeting rooms
Outdoors
On a river
On the boardwalk/promenade
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
15 floors
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
32-inch LCD TV with digital channels
Food and drink
Electric kettle
Limited room service
Mini-fridge
More
Air conditioning
Desk
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for JPY 3630.0 per night.
Cots (infant beds) are available for JPY 1210.0 per night
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1730 for children
Self-parking fee: JPY 1320 per night
Crib (infant bed) fee: JPY 1210.0 per night
Rollaway bed fee: JPY 3630.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Property is also known as
Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata
Frequently asked questions
Is Hotel Okura Niigata pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Okura Niigata?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Okura Niigata on 15 Mar 2026 start from RM151, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Okura Niigata?
Self-parking is available for JPY 1320 per night. Limited spots are available.
What time is check-in at Hotel Okura Niigata?
Check-in start time: 2:00 PM; check-in end time: midnight.
What time is check-out at Hotel Okura Niigata?
Checkout is at 11:00 AM.
Where is Hotel Okura Niigata located?
Located in Chuo Ward, this hotel is within 1 mi (2 km) of Honcho Chuo Ichiba, Niigata Prefecture Memorial Hall and Niigata City History Museum. Old Saito Residence and Befco Bakauke Observatory Room are also within 1 mi (2 km). Niigata Station is 22 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Okura Niigata Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Slightly older hotel. but larger room and very quiet. Quite comfortable and the value of the room was high given the relatively modest cost. Breakfast buffet was excellent.
Sam
Stayed 3 nights in Dec 2025
10/10 Excellent
Michelle
14 Mar 2025
Liked: Cleanliness, staff & service
Top notch customer service, clean and excellent breakfast buffet.
Clean room but older property. Well located on river with great view. Excellent breakfast with great service. Staff were fantastic in all departments . Close to a Lawson a with microwave and drinks machine and ice on the floor
From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Great location on the river bank. The facilities felt outdated but still fairly well maintained. Room was large and had a nice view of the Bandai bridge. Got a cold on Sado island but I had a really nice sleep back to Niigata and felt completely recharged. Super kind and attentive staff. Parking is a bit pricy at the hotel but I had no problems finding plenty of parking lots nearby.
This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
The location was good and the room was clean and good enough for one person.
The WiFi connection was very weak, though, and I went between a weak signal to no signal my entire stay.
Other than that, it was a good place to stay.
Verified traveller
Stayed 2 nights in Jun 2025
4/10 Poor
John
27 Aug 2025
Disliked: Property conditions & facilities
Not recommended. Old property needs upgrades. Not on par with Tokyo nor Kyoto Okura.
Staff was good, rooms and dining sub par.
Will not return. FYI have traveled to Japan 200+ times.
My husband and I and our 2 friends stayed at Hotel Okura Niigata In April 2025 - 2 rooms facing the river. Rooms were spacious, clean, bright with comfortable beds and linens. The hotel & restaurant service is beyond outstanding - despite the restaurant being closed (that served Cherries Jubilee ), the hosts graciously opened the restaurant for us and their chef prepared a spectacular Cherries Jubilee dessert for the 4 of us ! The Breakfast buffet was outstanding. A wonderful assortment of hot dishes including eggs, omelets, Japanese offerings, Cappucino's , salmon, fresh fruits, croissants and salads. Taxi service was readily available. The hotel is in an excellent location downtown with easy access to see sights and restaurants. Would definitely stay again when we return to Japan
Corinne
Stayed 1 night in Apr 2025
6/10 Okay
Casey
27 Nov 2025
Liked: Cleanliness, amenities
Not a bad hotel by any means, it's quite dated and the WiFi was terrible if I'm being honest, however, the location is within walking distance to alot of amenities, the staff is very professional and the breakfast buffet has alot of options for most families.
We enjoyed our stay here. The staff was friendly and the place was clean. We got a suite and the room was huge compared to most rooms in Japan. It overlooked the river which was an added plus.
Older property but clean and comfortable with big rooms
In a lovely area next to river which was a nice walk , walking distance to shopping area and restaurants