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Hotel Okura Niigata

4.0 star property
Boardwalk/promenade hotel with 6 restaurants and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Okura Niigata

Banquet hall
Exterior
City view
Property amenity
Chapel

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Room service
The current price is RM266
RM322 total
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Economy Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Economy Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 23 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Small Double Room, City View, Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking, River View

1 bedroom, in-room safe, desk, free WiFi

Junior Suite, Non Smoking, River View

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Non Smoking

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room, Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Single Room, Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Single Bed, Non Smoking

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, 1 Large Single Bed, Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room, 1 Large Single Bed, Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Economy Single Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, River View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Twin Room, River View, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Corner Suite Room, River View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 70 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, River View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Small Double Room, City View, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Small Double Room, City View, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Twin Room with Shinano River View

View from property

Standard Twin Room with Shinano River View

  • Sleeps 2
  • 2 Single Beds

Standard Double Room with Shinano River View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room With Extrabed And River View-Non-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

Deluxe Twin Room - Smoking

  • Sleeps 3
  • 2 Double Beds

Economy Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Economy Twin Room - Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Petite Double Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Petite Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room - Non-Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Suite

  • Sleeps 2
  • 2 Single Beds

Petite Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Economy Single Room - Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room - Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room - Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room With Extra Bed-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Standard Twin Room With Extra Bed-Non-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds
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About the area

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053

What's nearby

  • Bandai Bridge - 5 min walk - 0.4 km
  • Niigata City Performing Arts Center - 15 min walk - 1.3 km
  • Niigata Prefectural Civic Centre - 16 min walk - 1.4 km
  • Toki Messe - 18 min walk - 1.6 km
  • Niigata City Aquarium - 3 min drive - 2.7 km

Getting around

  • Niigata Station - 9 min drive
  • Niigata (KIJ) - 17 min drive

Restaurants

  • ‪和食 や彦 - ‬1 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪Parfum Doux - ‬2 min walk
  • ‪ビストロ椿 - ‬4 min walk
  • ‪燕三条イタリアン Bit - ‬3 min walk

About this property

Hotel Okura Niigata

Upscale hotel near Bandai Bridge
Located close to Honcho Chuo Ichiba and Befco Bakauke Observatory Room, Hotel Okura Niigata provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Concierge services, a 24-hour front desk and coffee/tea in reception
  • A front desk safe, a vending machine and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 265 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch LCD TVs with digital channels
  • Mini fridges, electric kettles and heating

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Similar properties

View from room

Hotel Nikko Niigata

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 850 reviews
The price is RM238
RM287 total
31 Jul - 1 Aug
Hotel Nikko Niigata

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,320 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Edinburgh
  • La Shinano
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630.0 per night.
Cots (infant beds) are available for JPY 1210.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1730 for children
  • Self-parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

Is Hotel Okura Niigata pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Okura Niigata?

As of 22 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Okura Niigata on 17 Aug 2025 start from RM 265.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Okura Niigata?

Self-parking is available for JPY 1320 per night. Limited spots are available.

What time is check-in at Hotel Okura Niigata?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Okura Niigata?

Checkout is at 11:00 AM.

Where is Hotel Okura Niigata located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Bandai Bridge and Honcho Chuo Ichiba. Niigata Prefecture Memorial Hall and Niigata City History Museum are also within 1 mi (2 km). Niigata Station is 21 minutes by foot.

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Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 423 out of 898 reviews
Rating 8 - Good. 330 out of 898 reviews
Rating 6 - Okay. 104 out of 898 reviews
Rating 4 - Poor. 30 out of 898 reviews
Rating 2 - Terrible. 11 out of 898 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Top notch customer service, clean and excellent breakfast buffet.
Stayed 1 night in Mar 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful I like how my room I was able to view the river!
Stayed 3 nights in Apr 2025

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from the room was good.
Stayed 1 night in Nov 2024

8/10 Good

shane

Liked: Cleanliness, staff & service
Staff were great.
Stayed 2 nights in Sep 2024

8/10 Good

Terry

Liked: Cleanliness
Good place
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

Good sized room and excellent Japanese breakfast
Stayed 2 nights in Dec 2024

8/10 Good

Sherman

Liked: Cleanliness, staff & service
Hotel needs a significant refresh. Rooms were old, furniture and carpet worn. Staff were great, but accommodation were not 4 star.
Stayed 2 nights in May 2025

10/10 Excellent

Violet

Liked: Staff & service, amenities, property conditions & facilities
From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
This was surely the best hotel in town when it opened. Showing signs of wear and tear (but so am I!), but still comfortable like an old sofa. The double room was spacious (by any standard, not just Japan), with room for a desk and chairs. Breakfast buffet was very good. Location overlooking the river, could walk to fish market for excellent sushi.
Stayed 2 nights in May 2025

10/10 Excellent

RIKAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rental bicycle service was wonderful
Stayed 1 night in Sep 2024

6/10 Okay

Sile

Liked: Cleanliness, staff & service, property conditions & facilities

Underwhelming experience

Somewhat disappointing facilities for a large hotel. Very aged bedroom, no public bath. Breakfast was good and staff were very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウト後も荷物を預かってくださったり、タクシーを呼んでくださったり、快く対応いただけたのがありがたかったです！ ありがとうございました！
Stayed 1 night in Jul 2025

6/10 Okay

Satomi

Liked: Staff & service, amenities
スタッフの皆さんはとても親切で、朝食もおいしかったです。 不満な点は新潟駅からは徒歩圏内ではないので不便を感じました。 エレベーターのカーペットがシミだらけ、エレベーターのボタンが手垢だらけ、部屋の説明書のファイルが色あせてふやけていたり残念なところもいろいろ目につきました。
Stayed 1 night in Jul 2025

8/10 Good

Hiroyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
快適でした〜
Stayed 1 night in Jul 2025

10/10 Excellent

Mitsuaki

Liked: Cleanliness, staff & service, property conditions & facilities
リバービューの
Stayed 1 night in Jul 2025

6/10 Okay

HIROSHI

いかんせん設備の陳腐化、老朽化は否めない。 浴槽はカビだらけ、トイレのウォッシュレットはケツが火傷しそうになるぐらい高温で温度調節も出来ない。 全体的に設備が80年代で止まってる。
Stayed 2 nights in Jul 2025

8/10 Good

Midori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は古いが清潔で、スタッフもとても良い、朝食は美味しく楽しめる 夜、隣のバスルームの気遣い無い音が聞こえて残念でした
Stayed 1 night in Jun 2025

8/10 Good

Osamu

Liked: Cleanliness, staff & service, amenities
早めの予約で格安で泊まれました。小学生の子供（添い寝扱い）の朝食は含まれてないのがチェックイン時に知らされ、その場支払いとなりました。添い寝でも1名なので、宿泊料金に込みにして欲しかったです。それ以外は、格式あるオークラに泊まれて良い経験になりました。
Stayed 1 night in Jun 2025

10/10 Excellent

Yuko

Liked: Cleanliness, amenities, property conditions & facilities
２泊お世話になりました。建物は昔ながらの高級ホテルで昭和世代の私には懐かしく、清掃も行き届き快適に過ごす事ができました。浴室のアメニティも必要な物全て揃い、化粧品や部屋で飲むコーヒー等はエレベーター手前のコーナーで必要な分だけ頂けました。 路線バス、市内循環バスのバス停も近く便利部屋からは万代橋の眺めに心和みました。 チェックイン、アウト後荷物預かりもしてくださり大変助かりました。さすがホテルオークラですね。新潟へ行った際はまたお世話になりたいホテルです。
Stayed 2 nights in Jun 2025

10/10 Excellent

Aoi

Stayed 1 night in Jun 2025

8/10 Good

SATOSHI

Stayed 1 night in Jun 2025

10/10 Excellent

Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Older property but clean and comfortable with big rooms In a lovely area next to river which was a nice walk , walking distance to shopping area and restaurants
Stayed 3 nights in Jun 2025

10/10 Excellent

Ishida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ごはん美味しい
Stayed 1 night in Jun 2025

10/10 Excellent

SATOSHI

10/10 Excellent

Jung Won

Stayed 3 nights in Jun 2025