Hotel Dekat New Albany wetland and nature preserve

"One of my favorite hotels"

"We were disappointed with the new updates to the hotel. The mattress sagged in the middle. Housekeeping is every other day unless requested. Our room wasn’t ready at a 5 pm check in. Then we didn’t have towels. All things were easily rectified except the sinking mattress."

"Very clean. Lobby and rooms smelled good. Had a nice fire pit we enjoyed for a few hours. Kids loved the pool. Would definitely stay again if in the area. "

"Food? Nope Bar?- closed Breakfast?- not on Mondays. What the hell is that? Laundry?-better bring quarters they won’t make change and the machines don’t take cards. Walls paper thin. Rooms really tight. Bed so so pillows horrid. Never again. It was clean."

"All were good"

"Don’t book through a 3rd party they will treat you like crap and tell you they can’t help you with anything and say oh we overbooked and ignore you"

"Great stay. Breakfast was awesome. The lady/staff preparing it was so nice. "

"Our room worked well for my husband, our daughter and her two children and myself. We liked the way the bathroom was laid out with the sink outside of the toilet/bathing area and the beds were comfortable. The breakfast was excellent with many options for everyone. "

"Property was not clean, breakfast was non existent except for cold coffee. Staff were never available and did not have amenities when asked. Stairwells and elevator were filthy. "

"N/a "

"Great experience"

"Make sure you book here if you want your room to be canceled an hour before check in. We booked a room with this hotel almost 2 months ago for the Luke combs concert, one of their incredibly rude staff members who only talked over us the whole time, called AN HOUR BEFORE CHECK IN- to cancel our room. They proceeded to tell us it’s not their fault that their rooms were overbooked and didn’t accommodate us and hung up on me MID SENTENCE!!!! Were hours away from home and now have nowhere to stay...

"Staff was very friendly!!!!"

"Hotel was nice except the walls were paper thin. I have never stayed somewhere that you could hear the other guest so loundly and just people walking in the hall. I was very surprised."

"Room was clean, staff was very friendly and helpful, breakfast was delicious and jacuzzi was nice. Came for a concert and got sick and ended up staying in the room and ordering food."

"The staff was excellent! Very, very friendly and personable!!! the people who work in the kitchen and dining area worked so hard to make sure everybody was happy! The gentleman making the omelettes was especially kind and helpful!!!!!"

"Rooms are not clean, urine around base of toilet and mold in showers. Multiple lights in room didn’t work. Toilet wouldn’t flush and sink and tub drains wouldn’t drain. Would not recommend. "

"Breakfast was nice, good options for making fresh waffles, hot eggs, protein and cereal options. Coffee pretty good too. Pool open 7am to 10pm. Great for families. Clean room , friendly staff. About 25 minutes from downtown. I would stay again. "