Hotel Dekat National Cat Adoption Centre - Visitors Centre

"We had a wonderful stay. Hosts were amazing and so welcoming. Everywhere was lovely and fresh and clean. Plenty of space to park. Such a peaceful location. Would definitely recommend and would love to go back sonetime. Thank you"

"Room was clean but very tired as was the building in general . Breakfast was plenty but cooked breakfast was not fresh as in sausages were hard to cut and bacon crispy and dry . Have stayed there many times in the past, it’s a lovely building in style but unfortunately hasn’t been lovingly cared for by Greene King brewery. Shower was hot and quite powerful but no shower/bath mat available was a case of do I break anything on my body trying to climb out of bath as so slippery "

"This property is stunning. It has great access to the small villages nearby and its own property is situated on lots of beautiful acreage. The rooms are lovely, and the breakfast was outstanding. The staff contributed substantially to making this a wonderful day."

"Yes."

"Good hotel and comfortable bed. Had cancel the second night as the hotel was closed. Access for an 81 year old was very difficult. Lots of stairs to manage. The very cold weather made it even more difficult. The manager was very good and helpful. We hope to get a refund for the second night. The location was excellent and the pub was very quirky and quite special. "

"What a great place. Really well appointed room and lovely breakfast. Would highly recommend. "

"Ideal location for us as attending a wedding Friendly staff especially Riley very helpful"

"Comfortable hotel, good facilities, fitness area was practical, looked like needs a little attention to spruce it up."

"Parking fine. Breakfast non existent unless you dont mind waiting until 10am "

"Room well fitted. Warm but hardly in bathroom"

"Very excellent need and clean. Staff is very helpful. I really recommend. "

"We had an absolutely wonderful stay at Chestnut Tree. Lisa, the host was the main reason, she is a great communicator which is important when booking. She was so very helpful with local information and incredibly kind. Our room was beautiful and the amenities in the bathroom delightful. The area is beautiful but with only one night, we didn’t get the change to do much exploring. Next time. Thank you Lisa for a wonderful stay."

"Although the check out time was 12 and we put "Do not disturb"sign on the door, cleaners started cleaning our room while we went for a walk and removed our bag from the room. My husband was going to eat breakfast in the room after the walk but he was shocked as his bag was missing although he put the room service order through night before. There is no communication between the desk & cleaners and cleaners ignore the Do not disturb sign. "

"Arrived at a pitch black compound with no lighting, had to rely on my phone's flashlight. My son FELL DOWN in the darkness. Called the service number for help and was basically told 'other guests managed, so you should too'. Not only is this unsafe, it's unacceptable customer service. Very disappointed and would not recommend."

"Well located to shops, restaurants, bus, and walking distance to the train station, but room was pretty basic. Many eateries in the area which serve when the in house catering is closed (open 10:00-3:00). Building is old, so not surprised by some minor plumbing issues. Staff friendly and helpful."

"Great little old England pub with excellent food and drinks, extremely helpful staff, a wonderful place to stay. Loved it."

"Easy and very convenient to my hospital visit"

"Parking was available. Friendly welcome. Breakfast OK but sadly no bacon (a simple fix surely?). Room clean and comfortable. "

"Beautiful building but lack of attention to detail. Upon arrival in spa, went to make a cup of hot tea and there was no sugar or stir sticks or spoons. Wanted to enjoy the hot tub before massage and it was like a barely warm bath plus the jets were spraying up at your face so you couldn’t sit without getting water in the face. Two lockers didn’t work. The massage staff was friendly but it was definitely fluff and buff- not much pressure so that was a disappointment. The main restaurant was fully...