Hotel berdekatan Muzium Kanak-kanak Cleveland

"Got locked in and had to out an emergency exit room was not ready at check in time. Garrage gate would not work even though I purchased parking ahead of time them kept being told I would just have to use public parking could not leave and come back in car. Front door did not work with card. A lot of issues with maintance. Not impressed"

"Valet company for the hotel charged my credit card for an oversized vehicle when I have a small sedan. When I called to inform customer service they could not care less"

"A small issue with amenities in the room but the property went above and beyond to make it right"

"Perfect location for Cavs game and nearby dining. Lounge made really good martini and gimlet."

"Great stay for the Cleveland clinic"

"Room was clean but room itself is a little dated and shows wear and tear. Also had issues with room not getting serviced in a timely manner. The attached restaurant has good food and drinks and the location is good to explore downtown."

"Beautiful room, loved the fireplace, the bathroom and the valet option. The restaurant on site is wonderful."

"The front desk team was amazing. Hotel was under construction and elevator delays. My only concern was the room I was placed in! Was large and I appreciated that. But there were so many projects half done. Towel hook off wall, paint was consistent, curtain rods were irregular. Walls had patches. Also, housekeeping only cleaned the room one day out of four and it was missing a remote."

"Always have a wonderful time here!"