Hotel Keluarga di Montrose

"The breakfast was good."

"The biggest complaint was breakfast. They were not keeping it stocked, we had to wait for bacon and biscuits to be cooked after they ran out (twice), ran out of toast and bagels and didn’t seem to be concerned about restocking the food. Garbage cans overflowing with breakfast plates. Breakfast would have been great if they had not been running out of everything and no one watching to keep it stocked"

"I was charged for my partners service animal. I informed them i had a service dog and they told me it was an extra $10 I reiterated it was a service animal, and that it is illegal to charge more. I did not offer paperwork and it was never requested. They did not ask me if it was trained to assist someone with a disability or what the disability was. They told me i had to pay extra or lose the room. I told them this was against the law and the response was negative. Then i was told to pay the...

"Great staff, Great Breakfast"

"The staff is super friendly and accommodating. Great place to stay any season. The dark sky is amazing. Both the South and North rims of The Black Canyon of the Gunnison are very accessable along with off road opportunities. They have a great restaurant and during the summer, entertainment and snowmobiles in the winter. Lots of Aspen viewing. Small enough to be intimate yet privacy is respected. Nice get away. Thank you to all the staff for making our support retreat refreshing."