Central Massachusetts Budget Hotels from RM353

"Great bartender , courteous staff at front desk and yummy cookies"

"Wonderful stay...as usual!"

"Basic breakfast clean room parking a bit limited "

"The only upside to this place was the price (until we saw the place) and location. Aside from those two things the room was absolutely abysmal. Falls cracked and falling apart, stains all over the walls and even the lamp shades. The sink faucet and shower head was leaking constantly and not just a drip it may have well have been left on it was flowing out so much. The check in staff was far from enthusiastic to get up from their conversation to give us the room keys and it was lovely to hear the couple yelling at each other in a room across the parking lot from inside their room. I will never be staying at this place ever again and would never recommend it to someone else unless they wanted a good laugh. It honestly was so bad it felt like a comedy movie."

"At the front desk is a wonderful, professional and thorough clerk whose first name is Siya. I cannot communicate in words, enough praise, and positive feedback to explain how helpful and empathetic she is with customers. I have been a frequent customer of the red roof Inn in Southborough/Worcester/Boston on Turnpike Road for several hundred previous occasions. Whenever I have a problem or issue with my booking, Siya has always worked with me to understand how bookings work, how to differentiate front desk bookings, RediReward bookings and third-party booking such as expedia.com and Hotels.com, and and has made compassionate efforts to help me book at the right times as well as use my bonus points to the greatest advantage. Beyond bookings, she has always provided professional and pleasant conversation at appropriate times in the front office; always remembering customers who are frequent guests by their first name. Furthermore, when I’ve asked if it’s possible, she has made available a hotel room corresponding with the building I prefer to stay in and the floor that is easier for me to carry my belongings, provided that I ask with an appropriate amount of advanced notice. Even more, when I have small questions, for example, needing utensils, shaving cream, napkins, or cups for my room, she has readily made them available to me. Also, when cable TV or Internet issues occur, Siya promptly contacts the provider for reset or staff Technical Support. What an excellent employee."

"There was no breakfast "

"Giving the price, is hard to complain about this hotel. It is ok if you’re planning on being out all day and just get to the hotel at night. Close enough to Boston; we stayed during Marathon weekend when every hotel in Boston is over $300 a night and Motel 6 was $100"

"Breakfasy"

"It was little things—. No refrigerator in room leads you to meandering all over the property looking for a well hidden ice machine. Wall mounted toiletries great idea, but shampoo and conditioner were both empty— so, none of that to be had while IN the shower. I just expected a better room for the cost"