Sutton hotels from RM312

"The room was clean but had a musty smell to it, the mini fridge was in poor condition, and I had trouble sleeping because the walls are so thin I could hear the conversation, music, and tv in the room next door as if I was in the same room. I was charged an extra $2.28 after check-in for safe and keys but wasn't notified of the charge. When I asked for a copy of where it identified the additional charge, they weren't able to provide it and wouldn't reverse it. Staff was slow at check-in and rude when I asked for the $2.28 to be reversed. "

"Friendly staff, nice breakfast, comfy beds"

"Bed was terrible, very firm mattress. They were having an issue with heat when we checked in, I guess there was a town wide issue. TV did not work in our room. We had dinner in the restaurant, which was good. Check-in and check out were easy and quick. "

"Very clean. Spacious updated rooms. Easy parking and friendly staff."

"The hotel was under construction for renovations during our stay. We reserved a room with 1 King bed that was newly refurbished. We were puzzled about the following renovations: a see through glass door on the shower and the toilet was adjacent, a large empty corner in the room were an oversized chair should have been (the only place to sit was the bed or 1 desk chair, and limited parking due to construction debris and storage containers."

"We walked in the door at 9 o’clock, and there was a live band playing, and we literally got smacked in the face with a cloud of pot, cigarettes, and vape smoke. This lasted until at least midnight. The next morning when we woke up, there were joints in the hallway outside our room! I was staying there with my young daughter. The live band is understandable but not the drug use in the hotel. "

"We stayed here a couple of times previously. The property and rooms are very clean. Unfortunately, this stay provided very little sleep. Between 1 am and 4 am there was such a loud party above us that it disturbed the peace. It was obnoxious. We did report it and hoped it would be heard and managed. Unfortunately, that was not the case. "

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"Hotel is nice and the decor is cool. Disappointed there was no fridge in the room. Sheets, blankets and majority of the room was spotless. One negative... The shades were dirty like a kid with sticky hands ran over them."